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Customer Testimonials
Appointment was on time and got done with our inspection in a very timely manner. Thank you
Our sales person, Laura, was extremely knowledgeable regarding her products. Everyone we worked with acted in a professional manner to bring us from curious window shopping to happy rv ownership.
The customer service was amazing! General RV made it a very personal experience with genuine appreciation expressed from all areas of the organization. Glad to have joined the General RV family - we will be back when it’s time to upgrade!
Melinda was incredible. If I have to have my RV worked on I want her as a service writer! Her and Justin were both customer driven, great attitude, and friendly. Made for a very good experience.
Their wellness to work with us
Everyone is super nice and will to help. My sales person was very helpful on finding the right camper.
We were treated truly VIP status with the service, the friendliness of the staff and taking care of our issues and concerns immediately. Truly customer oriented. We thoroughly enjoyed the staff and their helpfulness with no questions asked. Great experience!
Very kind, explained everything to a tee. All the staff was very helpful and friendly. Not a bad thing to say. I purchased our first trailer ever and enjoyed the experience. I would buy from them again and again.
Promptness & ready for us when we arrived for our appointment to pick up our RV
Very timely
Very smooth process
Friendly service and relatively quick process
The people are really kind and helpful and thorough. I felt like I was a celebrity and not just because I was buying a trailer. I also like all the services they offer and left feeling comfortable and confidant knowing they had helped me cover all my bases.
It was pretty fast and the staff were very pleasant to work with. I went in on a Saturday for the first time. Took my new camper home the following Monday. I also had a clear understanding of the camper and how to use everything from the hitch setup through the whole camper on how to use everything it has. The camper was cleaned inside and out. Hooked up to electrical and water before I showed up. Every person I worked with every step of the way explained all the questions I had very clearly. They all made me feel very comfortable as well as my wife.
We’re friendly, easy to work with, willing to work with ya, only thing is that they need to pay more attention to detail making sure everything is up to par, make sure everything is cleaned from being manufactured as does the factory itself, double check to make sure everything is right, all working components and accessories
Keith, Dee, Ashley are the best. This is the 6th trailer we have purchased and every time has been great experience. Robert delivery supervisor is so good all information he has is so great, he has been so helpful
Thank you for everything
Our sales person, David Jackson, asked the correct question to guide us to our decision. My wife said that he is the reason we bought it on Saturday and not wait.
Everyone I dealt with from start to finish. Trisha and Billy Ray in sales. Connor in finance. And especially Rachel and Jason in the Parts/Service area.
Everyone is kind and trustworthy toward guests.
Low pressure, honest sales experience. Very satisfied
Excellent
Attentive and helpful friendly staff is the difference
Everything!! Our salesman Tyler was fantastic and very communicative, the finance manager Connor was great and informative and the GM Troy was the best!! Great all around experience!!
How I was treated
They took their time and made feel comfortable. They negotiated fairly n we think we got a good price
Very nice and friendly people thank-you in
Always helpful whenever we ask questions always get us right in
Friendly
Loved that they literally rolled the red carpet and made us feel like VIPs. Great staff and so helpful!
Brian understood what me needed and Mile listened attentively on our needs. I’m fairly confident we will get our unit back in good condition. Appreciated the initial inspection that found the slide out slide seal was pulled away from the wall.