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Customer Testimonials
Always nice to work with Katie Houtz.
I came in for electric step maintenance and left with a new 200 watt solar panel installed on our roof. The parts guys explained the finer points of adding a suitcase solar panel vs. adding a permanent solar panel on the roof. They had the parts and the manpower to install it in a couple of hours. We leave for an RV trip to the south and west for the next 90 days so we’re happy to have the extra solar capacity. Thanks to the parts guys, Katie and the service manager!
Jim W
Friendly people and knowledgeable.
They kept their word and worked hard to please us. We received a good deal on our Toy Hauler.
Concierge type experience. Lots of knowledge and willingness to teach/help/learn if required. Beautiful building and finishes. Comfortable. Great experience.
They were accommodating with my schedule.
The delivery of my new coach went smoothly. I totally appreciate the professionalism of the entire staff. It was a pleasure doing business with General RV.
Oue service advisor Claudia.
Our salesperson Stephan made things very easy. After the sale, other departments made sure we knew everything about our new trailer.
Frank Henderson our service rep was fantastic. He really cared about our needs, kept us informed, and kept us informed throughout the process.
Already replied to this
Great customer service! Amanda was wonderful!
Got us on the road timely!
Bonnie worked with me when I had a truck issue and couldn’t pick up my 5th wheel for several weeks. Warranty issues repaired quickly and correctly.
Customer service is great and I pretty much got the deal I was trying to get. Everything was really easy.
In and out quickly
The people. Personality, knowledge, and helpfulness!
Easy and Efficient
Bonnie is Service was excellent with our needed repairs.
Thanks for the great service on my 5th-wheel. Desiree A. went over and above with my issue
Getting fixed! Thanks again-Tim H
Easy pickup and in stock.
Friendly atmosphere. Everyone is helpful and seems truly happy you are in their facility looking or buying. Parts dept didn’t try to upsell and Service was clear on what needed to be worked on.
Pricing was fair for service and I was able to pick up my trailer at a predetermined time.
Personal inaction with staff was great
👍
Service advisor Katie is aways pleasant and so helpful when she works with ne
The entire staff did an outstanding job from the walkthrough to the finance team. Great job
Tv
I like that there were no high pressure shenanigans. Everyone we dealt with throughout the process was very friendly, helpful, and professional.
The Service team did a fantastic job on some complicated warranty work on my camper!
Thank you for the team approach

Initial interaction with Andrew and Mat. Then the quality of the work performed with an inverter install and several warranty issues that I wasn’t aware of.
Outstanding from the moment I walked in