Customer Testimonials

Jeremy Versluys costumer service

The courtesy, friendliness, knowledge, and professionalism of everyone we interacted with, as well as their patience.

Special mention should go to our salesman, Jon, and Shane, who conducted oyr walk-through and answered countless questions.

Rob K is an amazing Sales man. He really listens to what you want and tries to deliver in every aspect wanting you to be happy not pushing any sales not forcing any issues. It is all about the customer with Rob. This is our third unit that we’ve purchased from him and we will continue to come back as long as he’s there. He just really listens and cares genuinely about the customer. You can see it in his mannerisms from when you walk in the door till the unit arrives at your house and you’re happy with it he doesn’t stop.

Always very informative about the status of repairs. Shannon was on top of every concern I had and never missed a beat. All repairs were done in a timely manner.

They explained every process, as they were working

Staff very accommodating, also facility very clean.
Taylor proficient at job and a joy to work with.
Technician performed/fixed issues same day as I waited in customer lounge.

Everyone is very nice and accommodating

Our service agent April Spoon was able to get everything fixed without me waiting for an appointment that would make me wait another month. She was able to overcome many issues that were not normal but she handled everything with a smile. You need more employees like her.

Jonathan Early - he was great to work with.
He followed up, did what he said he was going to do… we couldn’t be happier. Every aspect of the transaction went smoothly.

Excellent service, great communication and amazing follow-through!

Rachel help me get the parts I needed at a fair price she is a great asset to your company thank you Rachel from PJM

Taylor is always helpful and does a great job

Very easy to work with, and very friendly

Friendly sales and finance

Chase was the best ever handler we ever had take care of our needs!!!!

Frank Davis

Olivia was awesome to work with and the repair was fast and efficient! Very happy with the results!

Attention to detail!

Friendly, knowledgeable staff

Timely service and honesty in dealing with my issues.

Very organized

Quick, centrally located, and great customer service.

Tracy provided excellent customer service. This is the first good experience I had with General RV

Very considerate, worked with our schedule

Very through inspection upon arriving. They told me what it needed and quoted the repairs. All of the staff was very friendly and professional. The repairs were done quickly and well done.

they are very friendly and helpful people

April took care of me professionally and very timely. I was definitely late for my service time slot for a VA state inspection but that didn't matter - they got me out of there quickly and all is good.

Very professional, clear, and non pushy sales person. Shay White is the best and General RV is lucky to have her as the face of the business. Her style is more of a “trusted advisor “. She absolutely treated me and my family just like her family and it was genuine !!!

Please refer to attached letter.

Friendly staff. Good service onhoking a new trailer.

Cathy was great at customer service. Very attentive.