Customer Testimonials

Everything the showman was wonderful and our trailer was delivered in great shape it was a great experience.

After fixing our camper the service tech came out and and showed us pictures of what had happened to our heater and explained it all to us ! We highly recommend General Rv to everyone!!

The service manager Cord, was very professional, responsive and helpful with all our needs. There were a few issues with service in the beginning, but he had everything fixed in 2 days and we couldn't be more happier with our experience.

Never a rush, all questions answered!

Communication and friendly demeanor.

Friendly people

Relatively easy to set up appointment. Clear communication with employees. Responded to my questions professionally. Nice waiting area.

10/10 service from start to finish

Frank is very helpful with my concerns. He gets it done. Cosmo is great.

Jared in service was a top notch employee. Very helpful and customer friendly. He went above and beyond in explanation with our fifth wheel and helping with hitch alignment and Toriking. He deserves a raise and his smile is infectious!!

I brought my camper van in for winterization and upon inspection realized some things weren’t done as requested. I contacted my Service Consultant, Taylor Brooks, and the problems were resolved immediately. Thank you Taylor! You don’t always get quality service after making a big RV purchase but I can say General RV Clarkston hits the mark.

This location is fantastic to work with. Very accommodating and Chad is fantastic. He deserves a raise.

There was many things I liked about General RV and we are happy we bought our Travel Trailer from them however the experience of going over the new trailer was quite a let down and lack of much needed information and support. Otherwise the General RV team was extremely helpful.

They took care of our problem in a timely manner and were very good at explaining things. We left happy.

The service advisor, Shawn Robey. So helpful and communicated with use on the progress.

Quick and complete

The service associate was very helpful and listened to all our concerns.

Friendly and efficient

Nikki.

Everything. From start to finish. Thanks!

It was quick

Sales person was very knowledgeable. I really like I could just take the Rpod in for a repair with needing an appointment especially since I only had it for a few days and the refrigerator doesn’t work. It still isn’t fixed but taking back in tomorrow to hopefully figure out what’s wrong since we haven’t been able to take it camping yet to try it out. Service department is great so far.

Did everything to earn my business!

My salesman was awesome and the delivery driver was amazing as well. All personal i dealt with was so professional

Great service associate, she was very nice and helpful. I do feel that the location of the new construction is too close for a decent service area, as a customer I could barely be in there for minutes as they were banging a hammer on metal. I could not imagine the grief this is causing the general rv workers.

they’re flexible and I was a walk-in and they helped me -

Everything went as planned.
Heather explained everything and was very easy to work with.

Most everything,

Good communication during the process. Good work.

First class facilities