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Customer Testimonials
You had the part I needed on hand. I didn’t have to wait on an order.
Everyone was very attentive to our needs and were very pleasant to work with.
The knowledge and patience. of the employees.
Trevor, our service rep kept us informed throughout the service
Everything
Heather was very knowledgeable and was a pleasure to work with.
The service performed was to our satisfaction.
From our sales person Dan to Jason and especially David our delivery Specialist we received excellent care.
Service advisor was great and accommodating. Captures everything. Follow up was challenging trying to get hold of someone for updates and it seem like they had phone line issues.
Very friendly and professional loved all the help and showing how everything works.
Very attentive sales staff.
Honesty, straight-forward dialogue, “curb service” all the way through.
I appreciated that I could get my RV in for service relatively quickly and with a reasonable turn around time for getting it back. My only disappointment was that communication regarding the status of the repairs was lacking.
With Catherine helping me all of the issues were addressed and are still being addressed in a professional and timely manner. Catherine was kind enough to even give me a follow up call just to let me know where our RV stood in the midst of the repairs this is called Customer Service. This is called communication. This is where one dealership shines above another! Communication follow up results.
Easy to deal with friendly people
I had a bad experience with a rookie advisor, but Maddie called and apologized for the situation and said that she would refund me the amount I paid for the service. I was not waiting for that to happen but that shows how management appreciates their customers and wants to make sure that they are happy.
Thank you
Stacy at General RV provided one of the best customer service experiences I’ve ever had. From the moment we started working together, she was friendly, knowledgeable, and genuinely cared about making sure everything went smoothly. She took the time to answer all of my questions, kept me informed throughout the process, and made me feel like a valued customer every step of the way.
It’s rare to find someone who combines professionalism with such a warm, personal touch. Stacy went above and beyond to ensure we had a great experience, and her dedication and attention to detail did not go unnoticed.
If you’re visiting General RV, I highly recommend asking for Stacy. She truly represents what outstanding customer service should be. Thank you, Stacy, for making our experience such a positive one!
Accomodating service to make any issues corrected!
Customer service was outstanding
Good customer service!
The salesman was very polite and very responsible. His name is Gus Navarro i recommend had a small problem with the RV, but they fixed it took it in and they fixed it quick very good very happy with the unit
They were very professional and very kind during my time spent there. Barb K.
The knowledge of the people in the parts department was outstanding. The service department could take a lesson from parts as far as customer service. Amy did a great job from a Sales perspective.
Every one was very nice and acted like they really care.
Friendly on time greeting and service for a 9:00am appt. Alissa called us back at the end of day to address concerns. She didn't want us to be stressed over the weekend with our concerns. Good customer service appreciated.
Every one was extremely helpful and patient, very good customer service. Gabriel or salesman and Trey the finance manager were extremely helpful and good.
Great service
Friendly, professional and made me feel comfortable during the process.
Parts department was concerned if I needed help or found everything !
Steve was very professional and very helpful with our experience at General RV. He seemed to love his job and to help others. Steve got us exactly what we wanted at the exact price just what we can afford. I would recommend Steve to anybody. ⭐⭐⭐⭐⭐
Mattie and Jason
We had an awesome experience working with general RV. Everything was outstanding and we would highly recommend your company in the future.