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Customer Testimonials
Communication was great, and the tech walkthrough at the end was over the hill.
It was geared around my needs.
My service person Erica was very helpful and a pleasure to work with, thank you for a great experience during a difficult time thank you
it was very friendly to everybody and explaining the work they were gonna do
Fit me into schedule as a transient traveler.
Jack and Daniel was amazing they help me with everything I need, I really appreciate everything they did for me .
The people
Brenda is always nice and easy to work with.
Beretta the tech is always friendly and helpful
Personalized service. Chuck in service department is an asset to your company.
The service that was provided to me was very good when I asked questions and they allowing me to see my unit while in service.
The service representatives also helped me get in touch with the manufacturer so i could address my concerns on my new 2026 forest river.
Service that was provided should have been done before general rv received it from the manufacturer back in November
I don’t believe it went through a final inspection.
Thank you General RV for being patient with me and helping me with my concerns.
Everyone was extremely kind and supportive. I loved Russel and Freddy because they worked hard and diligently to get me the very best deal possible. The finance agent was extremely helpful and informative! Robert was amazing and so helpful with showing me how to set up and Take down my camper!
But the very best employees are in the service Department!!!…Rachel and Jason! If it weren’t for Rachel and Jason, I would not have had the correct work done to get my car wiring service completed. Rachel was on the spot following up with me throughout the day to assure the work was being done quickly and professionally as well as Jason, who is the service manager, was overseeing my installation and came to talk to me several times to let me know what was happening with my car. I would have given the overall rating as a 10 for this dealership with the exception that there is a lack of coordination and communication between the sales department and the service department. There was a lack of communication me as well as a lack of coordination with installation of my wiring, harness and Bluetooth. I had to do the calling to find out what was going on, I was told to come into the department at 9 AM almost a week after purchasing and found out that they didn’t even know I was coming in or what I needed. They did not send me away and worked on my car immediately, but it did take seven hours to get everything down as I waited patiently. As I said before, Rachel and Jason took very good care of me and made sure that I had everything done correctly that day. A big thank you too everyone that helped me get my Aliner camper!! I love my camper and when I’m ready, I will 100% go back to General RV for my next camper!
Everyone we met at the Dealership was friendly, pleasant & helpful. They walked me through the entire purchase process of my 2025 Thor Scope 18M van. I was a little anxious, but they helped address my concerns. Special shout outs to Jason Jones, the Business Mgr, for his patience with me in completing the sale; to "Shaun"who did the walk through & answered my questions; BIG thanks to "Nate" in the Service Dept. who persisted in tracking down a rattle under the entry floor & corrected it! My only "negative" comment would be that it took about 5 hours to finish up the whole process.
EXCELENTE SERVICIO
Everyone I spoke to and worked with was very friendly, knowledgeable and helpful from initial visit to final delivery.
Excellent delivery team , all went smooth , I give your dealership a. 10
Alyssa was great to work with. Very caring and knowledgeable about the products. Thanks to the staff for being so great as well.
Darin was great to work with. Listened to all is our concerns and had them taken care of in quick fashion.
Appreciate Brandon H and the Warranty Manager in working with InTech for repair. Parts delivery was lengthy, but GeneralRV continued to see it through. Also had the shop do some desired upgrades and all that work was done well! Very pleased with those items. Pick up was easy and really appreciate Kayte and George’s (service manager) extra attention to walking me through my camper. George even took the time to show me some tricks to making hook up even smoother.
Unfortunately after pick up, I discovered the leak(s) were not fixed, so I returned the RV to General for further diagnosis and repair. General had me drop off immediately. I’m appreciative of the time, attention and care that Kayte took with me on check in to fully understand my concerns and she assured me the dealership will find the intrusions and repair.
Great experience--Jeff really helped us out.
Anthony in service was very thorough and helpful in resolving some of my issues concerning my travel trailer.
Outstanding service by the parts and service center. A great team to work with!
They were able to get me in for same day service for summerize, water sanitization and state inspection.
Claudia was very friendly and informative. She kept us up to date on what was happening with our vehicle repairs. Due to issues beyond their control we were able to stay at the dealership for two nights.
Very helpful, very knowledgeable, and very friendly.
I hope this continues in the future.
Accurate and speedy
They handled all warranty issues expeditiously and kept me updated on the status of the repairs throughout the process in a timely manner.
Gage has been my service representative for the last several months. Always a great experience with Gage.
Helpful and friendly staff.
The service was very good very polite
Gage is an outstanding service manager. Honest and did everything he said he was going to do. You need to keep service managers like that. I wouldn’t hesitate to recommend General RV just because of him.