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Customer Testimonials
Fast and courteous service. Clear explanation of service needed.
Associates were very friendly and professional and knowledgeable. Dealership was easy to get in and out of and had the vehicle I wanted.
That each employee treated us like family
The assistance from the time I first walked in to the time I departed was better than great!! George the gentleman that installed the WD Hitch was exceptional. I had a small problem with the purchase agreement from the folks in Birch Run Michigan. Tommy contacted them and resolved the problem to my satisfaction. The “Walk Through “ was concise and thorough. I am 83 years and several employees were very gracious assisting me. When it is time to upgrade, clearly i will return to General RV Dover. I am so fortunate to have had my I-235 delivered to Dover.
Very Respectfully, George Bergh
The service personnel are easy to work with and they communicate well during the processes.
My sales associate, Alex Magnant was amazing. Very polite and helpful.
The local General RV store in Ft Pierce is very convenient to the campground we are staying in; less than a mile away. They had the replacement cabinet hardware I needed in stock and on the shelf in their store, whereas the Camping World store in Ft Pierce did not have any hardware on the shelves that I could find.
Got me right in a very friendly.
The swift and polite approach to dealing with the issue
It took some time but we were very pleased with the service.
Service rep (Lori) was great.
All the wonderful people that work for General Rv, A very big Thank You for an amazing experience
It was very professional and Dan was very helpful in answering all of my questions.
You’re team is great and very helpful
I thought Megan did a great job as my service rep was very surprised that the forever warranty went up from $99 to 250. I felt like when I bought the RV there under Stoffus that was the price. It would’ve been nice if General RV would’ve stood by that ,Other than that was happy with the service.
I was welcomed service team. The amenities are pretty awesome at General RV Ocala! I enjoyed being able to still work as I wait on the RV being serviced. Darren continued to update me on the progress. I was in at 9am out by 3pm. That’s pretty awesome! Looking forward to getting the ordered parts now put into place! Thanks so much!!
Chris Mc Grath was very accommadating to our concerns and worked with us to solve them. Miss Jones helped us with the paperwork to get us on our way with our new Brinkley ! Everyone we encountered in your store went above and beyond to make our experience positive !!
Very easy to work with the staff
The winterizing service & pressure testing was done quickly and thoroughly.
Also, the complimentary inspection gives me peace of mind, until we unwinterize in the spring.
Thanks for another worry-free season.
Very happy with the professionalism of the service department. The team kept us aware of everything going on with our RV and then when it was time to pick up the RV, they went over everything that was accomplished.
Javier was great handling our service questions and ensuring we were fully aware and comfortable with recommendations.
Excellent customer service, the best pricing in the USA, took care of all my issues regarding Warranty.
All around I am very happy with my purchase from General Rv
What a great experience picking up our new camping trailer. We were welcomed, oriented and kept up to date on every step of the way. Thank you Lisa, Beth, Nikki, Blake, Michael, and Sandy. Enjoyed the excellent team.
Jared with sales took good care of us. So did Chris from the finance department
From the start, very nice and Professional and concerned about my issues with the Rv
Great detail to service!
The attention to my concerns. However, I’m astonished by your hourly labor rate.
All our service needs were met.
DONE IN A TIMELY MANNER
Personal attention by Megan and the entire service team.