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Customer Testimonials
Nice people
John was very personable
Just great people to work with . We have used them for many repairs and this week we also purchased a new unit from them . They are totally committed to customer service . There honesty is beyond reproach- no promises made that they don’t follow through on. Heather in service has become like a family member to us . She alwayys gets the job done with a smile and a positive attitude. We have been RVing for 30 years so we know a great dealership when we find one
From the moment we walked in the door, we felt very well attended to, and did not ever feel pressured of up-sold. Both the salesperson, Jason, and the finance manager, Troy, were great from start to finish.
Allen the salesman was terrific!
Also all the people seemed to care and wanted to help!
Everything
Johnathan is the beast
Great experience from the first call all the way until pulling away with our new camper! Worked with us to make sure we had everything we wanted at a price that worked for our family, offered extras but were not pushy when it didn’t make sense for us, flexible and patient with our kids coming along for the ride, consistent clear and open communication throughout the entire process. Plus the extra comfort of having a reliable, friendly place to bring our camper as the years go by!
Everyone from start to finish highly recommend
The people were much more knowledgeable and competent than the Birch Run store. Thank you
No pressure salespeople. Everyone was knowledgeable and helpful.
Did not need to come to store to place my order. All interactions were over the phone until part was received from Grand Design. Courteous staff even loaded trim panel onto my vehicle.
Everyone there was pleasant and seemed like they genuinely wanted to help.
Very friendly
It was very organized and welcoming. Everyone was very kind. I was even able to bring my dog inside and there were water bowls, which he really appreciated. It was my first RV experience and I have to say that it was pretty awesome. Thank you to everyone!!!
James our sales person, answered all our questions and was very knowledgeable.
We have had many rvs Rob gave us the best walk thru we have ever had. We saw a few minor issues and they were taken care of immediately.
Great selection, informative and friendly staff
Structured flow and welcoming experience
Sales,parts and service
The employees. From the front desk, sales, finance and the walk thru were all helpful and efficient!
The service tech was friendly and professional. They address all of my needs and got my service done quicker than I thought. I also like that General RV was able to do tires and maintenance unlike Camping world that can’t do tires. I like it’s a one stop shop.
Very efficient and professional.
They delivered my unit on time as promised.
Friendly sales member who I've come to know in the parts department.
Very knowledgeable and genuinely concerned about my needs!! Very helpful!! I love bringing my RV to the service center every year.
Friendly service
We purvhased a used unit from them. They treated us so well. Would definitely purchase here again!
Alan is a great guy to work with for the service of my campers
The team at General RV are dedicated to educating the consumer at all levels of experience and expertise. My husband and I are new to camping. They have helped us beyond my expectations. I’m thankful that I chose this company.

No pressure from the team. The broken items found when we went to pick up were addressed and scheduled to fix when parts come in. Walk through process was beyond helpful and the entire team from when you walk in was friendly and willing to help.