- Phone: 248-349-0900
- Visit Website
Customer Testimonials
The parts associated was very helpful, knowledgeable and friendly.
Very nice service tech.
Vince has been good to work with and keeping me informed about the service
While shopping for a new trailer- General RV was the first place we looked. We wanted to check out an older trailer on the lot and ended up liking the Intech. It helped that we knew one of the Manager's Clint Easling and he helped us make the purchase. We trusted his knowledge regarding the different trailers and how they ranked.
Heather provided EXCELLENT and SUPERIOR service.
Nice, friendly and knowledgeable people at General RV. Everyone was approachable and helpful.
Kieth has been the best help we have had in a year of issues with the camper. He was able to get Keystone to do the right thing. Thanks
Great service and service advisor
I recently brought my RV in to have 1 minor issue addressed and another more complex issue that I thought could be expensive, ie more than $500.
My service guy, Chuck handled both items through the process of checking the issues completely with the assistance of maintenance which addressed both issues for under $150. I had my rig back in a day and both issues were handled completely!
Took my new RV in for a for punch list items. They were fantastic. Responded very quickly, identified the issues and and addressed them timely. Paul was fantastic. Thanks for your service.
It was a simple service ticket right up for a warranty repair. All is done and got me on my way real quick.
I just discovered my inspection was expired, but I called the shop and they managed to squeeze me in first thing tomorrow morning. Vacation is officially still on track.
Mike Williams cared about our situation and tried to accommodate us
The help I received while shopping
Professional and helpful. Made the buying process smooth and the inspection was very informative.
Very professional and efficient staff. Helped with questions I had not anticipated.
Easy to work with
Megan the service advisor is very nice to work with.
Kept in contact and willing to answer multiple questions.
Great people in seavice department
Our service person Missy at the Elizabethtown store was very helpful and and addressed all of our issues and concerns that day. She explained things clearly and honestly. When something wasn’t addressed properly by the service tech she stepped in and had the issue resolved for us. We will be going back for some warranty work once approved and parts come in.
General RV went the extra mile to make sure that our experience was a positive one. General RV is very fair and honest with their customers. General RV is the best. We have bought our last 2 motorhomes from them.
They were very kind and helpful and my service was done in good timing.
Missy was great to work with as the service advisor. She gave me accurate time estimates to get the work done.
The service shop was able to complete the work on time vs. their estimate and the work was done very well!!
Love my service advisor Lori, AB’s the best!
The rep helped me understand exactly what was done and how to maintain my camper. Communicated extremely well!
Everyone I came into contact with was very kind and encouraging. A Last-minute issue came up with my RV as I was driving away and it was clear that the team had all hands on deck to try to resolve it as soon as possible.
As a new rv buyer
Please offer discounts on accessories
At least one At cost? Bike, grill, tv antenna, awnings,
outdoor rugs ect
I was offered 10%
Friendly knowledgeable people who do everything possible to help each customer
No pressure, great facility, everyone we encountered were helpful.
Only negative was I purchased a camera that didn’t come with screws I needed to install, guy at parts counter checked another box to see if it had them, and looked in his stash with no luck. But if shop were to install it they would have screws. I hadn’t towed in seven years so I really would have liked cameras getting on interstate a block into trip home.