Customer Testimonials

Always professional and do great work

They were very considerate helpful and enjoyable to work with I would go back thank you for your service

Service guy Zach c going over everything that my motor coach need and was very to talk to

Fair diagnosis fee, quick repair done to manufacturers specifications, at an affordable price.

They were great to work with

Christian the svc manager was great!

Good service. Friendly empolyees

Good communication.

Friendly, nice and listen

When you get the right people things do happen quickly. I had the wrong Service man when Steve took care of it it all worked. The place is good. The prices are good. The Service people that are there. You have to sort them out. I had a bad one then I had a good one. You just have to work with it.

Excellent service and well organized delivery of new Brinkley I 275.Answered all our questions. Friendly knowledgeable staff spent the the entire morning to safely get us and our two standard poodles on our way back to AZ. Special Thanks to Wyatt and Dan.

Walt is excellent. Knowledgeable and professional. You guys fit me in this week and I appreciate it!

Dennis Pisha the service manager is a true professional. He went above and beyond. Very professional polite staff. The dealership was very clean.

My RV was substantially damaged and I brought it into General RV in Brownstown for repair. They immediately evaluated the damage and kept in contact with my insurance adjuster. I received updates from my service advisor (Amorette) every step of the way with additional weekly updates even when they were just waiting on parts. The repairs were completed faster than expected and not only that, the quality of repairs were better than expected. Prior to leaving the lot I conducted an inspection on the repairs and I was pleasantly surprised to see that they replaced items that may have been repaired but errored on the side of safety. The metal and plastic trim looks factory. I was preparing for a long difficult process and to argue about the quality of the repair but General RV never let me down. I am extremely happy with my experience and thank you again to Amorette Scalf!

Leslie my service representative kept me informed on what was happening.

They were friendly, courteous, and very helpful.
When they were showing us the Trailer, we were going to buy they notice some problems and rather than hide those problems They immediately fixed them, and I really appreciated that they were honest.

Prompt and quick turnaround.

I felt that my salesman, Matt Williams who I built a relationship with over the last year was excellent and was very patient with us during this entire process. He worked with us without being overbearing or pushy to get a sale. Also our Finance Manager, Trey Hill and I worked through various RV’s and models until we found the right motorhome for us. The walk thru was conducted by Tom Hunt and he was excellent.

Excellent customer service! Everything went smoothly from looking at the campers, financing, and the complete walk through.

Good service rep

They understood our need to finish quickly so we could continue our travels to see our daughter and granddaughter in Ohio before we continued home to Florida.

Everyone we spoke with was professional, helpful and seemed genuinely interested in making our experience a positive one.

Trevor was great if it wasn’t for him I wouldn’t have bought a RV. He’s the one that made it all happen. Great desk, Gentlemen,. It was closing time and he took time out of his day to show us some RVs. That’s when we decided to buy from him. He was very knowledgeable. Also, Dave gave a great tour once we’ve got our rig. Definitely would buy another one from you guys. thank you, Scott And First name removed

Courteous and professional

The ease of communication and how thorough the team is to report against your motorhome concerns.

Everybody helped me in getting the answers I needed about the parts I needed to order and the ordering process went very smooth. The last time I was there it was awful this time. It was totally different.

Courteous efficient service

Hailey! She was great!

Everyone we encountered at General RV Burch Run was so welcoming and friendly! Very family oriented would definitely recommend.

They were friendly and took care of the problem quickly. The pricing was fair for the work that was done.