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Customer Testimonials
Everyone was awesome
Kept me updated on my repairs.
Everyone was excellent very impressed with everyone that was involved with the transaction and went very smoothly !!
Advisor courtesy, helpful staff..
Everything
Timely and professional
Helpfulness
My service rep, Frank, was knowledgeable and kept me informed throughout my experience
Amanda has been great trying to get an issue worked out for us.
My service advisor Brenda did a great job keeping me informed during the service process.
Easy to talk to, problem resolved well, communication and timing easy, camper ready when it was supposed to be.
Orderly process for walkthrough and purchase.
The service rep was Great !! She keep us informed us though out the whole inspection!!
Nikki is an excellent service advisor. I would highly recommend her to anyone.
I continue to be disappointed by the cost of service (in this case winterization) and the almost inexplicable delay in getting replacement parts even under warranty (specifically the fuel pump and filter for the generator). Auto dealerships can get these in days, whereas it is taking months to get these RV parts (still not received).
The interest the entire staff showed during the pickup of our new camper. Also, the walk through on the new unit by the staff. The maintenance staff also did a great job setting up our hitch for the new unit and adding a few extras we had requested during the purchase of the unit.
Welcoming, helpful and informative. I asked questions and received answers that helped me make decisions.
Service writer keeping informed
Zac Calhoun was a pleasure to work with. He is respectful, competent, and helpful. He and the other staff make customers (and their dogs) feel welcome.
We pulled in without an appointment they knew exactly what was going on with our new 2026 discovery 38w
The body work done on a tear looks great!
Very friendly and efficient experience
Zach was helpful and friendly. He made sure that I understood the work done. Service was quick and, I assume, well done.
Excellent work and great people , fast to the point getting me on the road again
Shawn is amazing!! Loved working with him. Went above and beyond with his support. Answered all questions.
The people were really nice an took time to talk about things and answer quuestions
Friendly and seamless experience except one thing. The original travel trailer that we wanted was sold when we initially went to look at it and we were told the buyers just waiting on their financing to go through and we told them to let us know if it falls through because that was our first choice and the unit we ended up getting was our back up. Well it turns out that that person‘s financing on our first choice camper fell through and when we showed up to buy our backup option, there was another couple there buying our first option so that was a little disheartening considering that they didn’t let us know it was available again as we requested. It would’ve been ours.
Friendly, courteous, very helpful, and frequently advised me of the service progress.
They were empathetic to our previous unscrupulous treatment at GRV Orange Park and understood our concerns when purchasing our new 5th wheel.
The costumer service was amazing. They took their time taken to make sure we were happy with our final decision.
Very flexible with my needs