Customer Testimonials

They were honest and up front from the beginning to the time we picked the RV up. They treat you like family and kept us updated. I would highly recommend General RV to buyers.

We had electrical issues with our brand new Coachmen Beyond 22D bought in June. Talking to Tina in Service, we were able to squeeze in to Service within 2 days to get repair. Sean took great care of us thru a long day. All systems are working so we are much appreciative.
Phil Hannaford

excelent service, I am addicted to kindness

Everyone was helpful. Allen got the repair done quickly and explained in detail what was done. Thank you.

They were able to get me in and out quickly for my winterization and even cleaned my floor for me. Jessica in the service area saw that everything was done quick and well.

Quick and easy. Addresses my needs

Kept me informed of all that was happening.

Lori was a pleasure to work with. She was very detailed oriented and cared about our needs. I am traveking form Virginia Beach so its a hike, but the experience was worth the trip. I will return.

My service manager Justin was excellent. My RV was fixed and ready when promised.

Everyone was very knowledgeable, professional and kind throughout the entire process.

My service advisor was great! The work performed was really good.

The sales team was good to work with, as was the finance department (Rory). The best part of our experience was the hand off, Deeann was great. She went through the rig in great depth while being funny and engaging. She gets an 11 out of 10.

Tina was our service representative and she was amazing ,very professional, kind , and kept us informed throughout the process of fixing our camper from a tire blow out. We were in good hands and thank her with great appreciation for all she did for us !! Regards, Andy & Sue

It took great care of me in a timely fashion. It was a recall and they got right after it. I couldn’t be more pleased and I believe my service writer’s name was Ariel if that’s not right I’m close but she was just outstanding. She came out and helped me get all hooked up and ready to go. Explained everything they needed to do and gave me my copies of the work done. Very happy with general and again Ariel. I will continue to work with general in the future. Thank you.

our service writer, Bonnie Benard was exceptional. Very courteous, knowledgeable, and followed through with everything.

Customer Service

Amazing

Everyone at the Orange park location were amazing. I feel great about my purchase. I’m confident that if I have any questions or problems, I can reach out to the team and get the issue resolved.

The whole experience went well. They got us checked in quickly on drop off. Everyone was very friendly and most importantly professional and knowledgeable to their particular jobs from the front door to the pick back out on pick up. Service writer Will was exceptional. What I appreciated most about him was he wasn’t shy if he didn’t know the answer to a question his response was let’s find out. Couple questions I had didn’t involve this job yet he took me to shop manger to get my answers for next time I’m there. The install of my star link and two repairs we needed were completed to the Tee. I bought my coach from General RV in Richmond Va. Those guys were on point as well. So West Chester being much closer to me for repairs by 3 hrs I was delighted and we certainly will do our repairs services ECT there again. Thanks to all involved. Give them a pat on the back management! OH last the coffee machine was awesome thanks for the hospitality guys!

Everyone from
Sales - Tamara Thompson
Finance - Jim Brandt
Delivery Coordinator - Gerald F
Service Tech - Mike & his helper etc.,
Is so friendly, nice and helpful!!!

This is our 3rd Purchase in past 5 years.
Dover/Tampa March 2021
Jax Sept 2021
Ocala Nov 2025

Linda & Murray Tucker III
Leesburg, FL

We were on road with new rv & had a problem with one of our slides. Service team got us in and went above & beyond to get us back on road same day. GREAT SERVICE! THANKS

We liked Matt our sales guy. We liked how we were treated by everyone. The motorhome is really nice and will fit our needs very well.

All the service people. Great group.

General RV had always been courteous and helpful in each service call / appointment. Our representative is always ready to help answer questions and ensure we’re good each visit

The service people are awesome. They take the time to answer your questions thoroughly.

Megan was great to work with

Great customer service

John Etter our finance manager was excellent. He helped us get a lower interest loan Andrea and the technicians who prepared our new trailer were also outstanding.

They are very knowledgeable and professional and keep me in the loop concerning the status of my RV.

Very nice to work with. The girl that did our walk through was super nice. George was our sales person. Very nice and was easy to work with. Mitch and Kim.