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Customer Testimonials
Made appointment came in RV was repaired and out the door.
Awesome customer service. Tracey was exceptional in the way she took care of us.
Excellent sales staff, large inventory, excellent financing staff and a very nice and clean facility. The walkthrough when I took delivery was thorough, informative, answered all my questions and concerns, and helped me set the gain properly on my trucks’ built-in electric brake controller. They also have a well stocked parts and accessories department. Overall, an excellent experience and when it’s time for an upgrade, a repeat customer!
Drop off and pick up easy. Staff great
We had a great experience working with the entire team. They were extremely knowledgeable about the different manufacturers and units, and did an excellent job explaining the features that were most important to us.
One thing that really stood out was the thorough walk-through of the unit prior to delivery. They took the time to carefully go over every feature, ensuring we were comfortable and fully understood how everything worked. The unit itself was exceptionally clean—inside and out—which is not something we’ve consistently seen from other dealers on units we’ve purchased in the past.
Everyone we interacted with was friendly, professional, and highly informative.
Easy
Staff was friendly and knowledgeable. Great overall experience
They worked with me to try and get Grand Design to approve full repair of the roof Membrane but GrandDesign did not feel the bubble ridge was concerning
I appreciated everything General RV of West Chester did and tried to do
Chuck was very helpful!
Knowledgeable and helpful.
Robert in Finance was so helpful in answering all of our questions. And Brandt helped us get what we needed for our camper and even swapped Blackstone tips.
Working with Al was seamless! He kept me up to date and was very personal and knowledgeable!
A bery good overall experience with the Mesa team. CJ was great - very good communication and customer service.
Everyone was very nice and not pushy
They always do great work.
Zac Calhoun takes care of all concerns and is very understanding.
Kelly our Sales Woman was fantastic, very knowledgeable and catered to our endless questions and needs. 10/10 would recommend!
They were very accommodating willing to go the extra mile to get your business without the pressure phone calls every day two or three times a day. That was a great aspect of the company.
Amarette is awesome to work with
I went in to order a part, but was pleased to find out it was in stock.
The customer service was great!
A
Very helpful staff. Greeted at the door and felt welcome. David McGee is an excellent customer representative.
Thank you David for your assistance.
Workers r polite. Try to work with you on dates for service. Things get fixed except when Thor says no. Which is terrible of Thor to deny things bad on an RV less than 1 yr old
I like that they kept track of my account credits. I didn’t feel ripped off. I appreciate the assistance for a beginner to get hooked up for travel.
Service Dept., specifically Stephen Morrison, professional and courteous. Pays attention to detail and goes the extra mile to ensure customer's loyalty and satisfaction.
The server department was very professional.
My sales team member Phill Thacker was absolutely amazing to work with. The whole team was a pleasure to work with helping us get started on our RV journey.
Everything went smoothly and staff was very knowledgeable and helpful
After a 2-1/2 hour trip from NC, it was so wonderful to be greeted by our salesman, Garrett. We were almost immediately driven out to the trailer we were interested in purchasing.