Customer Testimonials

Sales person Tom Tree not pushy and very knowledgeable. Helpful after the process when financing was happening.

Many helpful people at the dealership to include Patrick, Anita, Christopher. They thoroughly walked me through the process patiently as I am a first-time travel trailer customer. Would highly recommend them!

The sales team and finance were great. The check out with a new Brinkley not so well. Coming from an industry of design and build out of many generations of television production trucks I found the check out a big let down.

Friendliness, thorough service review and timely repairs!

Great communication with me and also between departments. The trade in of my RV for a different model was simple and quick and all the staff were helpful.

Perfect service

Everyone was so nice and very helpful. It made purchasing a RV very enjoyable. They definitely make you feel like a VIP.

I brought my RV in and right away , they looked at it and I was called with the findings. This was done with in a few days. Sooner than expected .

Very friendly and professional staff.

Danny is a great service rep and does everything he can to take care of us. So far, the repairs seem good. Thank you to Danny and the service team.

People answer the phone not a computer/menue

Everyone was very helpful and went out of thier way to help us - great people at GRV!

Excellent service from Frank

One of the best things that I am so proud of is that general RV is a customer service company , the service department is outstanding. They have a gentleman that is named Justin. That is truly amazing and did an amazing job for me, the salesman that I bought my RV from was really great really really great and I would recommend this dealer dealership to anyone, the whole experience of purchasing this RV down to service has been absolutely spec tackling, proud to be a customer

Thr lady who showed.us through our new RV.Fithwheel was proffesional and very knowledgable as well as couteous

Oou welcome.commitee was very willing to help.amd made the whole expieriamce delightfull
Would.reccomemd General RV.to anyone.neefimg a new or used.unit

DAVE

Needed work done, I mean a lot of work done to my fifth wheel. Andrew in the service department helped me and was very knowledgeable about the entire process. I had 4 different projects both inside and out that needed to be fixed. And in one week all 4 projects were completed. Thank You to all the service technicians that worked on my RV. I'm glad I called General RV for this project.

The staff did a great job playing attention to details on the day we picked up our new Brinkley.

It was great experience Mrs Gail was a big help with our purchase of a generator we love General RV.

Everyone was super friendly, very professional and took care of all of my requirements.

Everyone was very helpful I would recommend anyone to see General RV

Gage was awesome!

Attendants were quick to respond and offer assistance when procuring parts for service.

The deal felt right for us, mostly no hassle. The employees were very nice. The process was smooth. We found the camper that fit us. Leroy and the other folks worked well together to make pickup day easy.

Excellent customer service in the service department.

Steve Houston, Jonathan Etter, and Kevin Alexander were all amazing to work with!

The Service Department made the effort to get my RV in for service “same day” as we were experiencing a battery charging system problem and needed it addressed before we hit the road next week. All of the staff were friendly and helpful. My technician was very knowledgeable and took the time to explain the complexity and workings of my electrical system.

Was great having a tour of it inside and everything gone over with questions answered.

Service man Brett Lalonde was excellent. Give him a raise!

From the moment we walked through the door we were greeted and made to feel like family. Maureen was the first person we met and she was with us all day,she was lovely! Then Dan took us through our walk through and took his time and answered all of our questions he was terrific! Then we met Brian in parts who took his time and helped us find all of the extras we needed. Megan and Katie from service were great as well. Then finally we were with Michael in finance who took his time and made sure we understood all of the paperwork we were signing. Aaron was very funny. Lastly we were congratulated and thanked by Rob Lentz. The entire experience at your West Chester was truly special and we would recommend this location!!!

The entire experience from the camper show to the delivery. We were impressed with the friendly, and caring staff.