Customer Testimonials

Called about problem with retracting slide on 11/3, repair scheduled & completed on 11/4. Quick service, and I was kept aware of the status throughout.

Friendliness of staff, Natalia was great. Quality of work.

They did the work that I asked them to do and I was very pleased with them.

Everyone was nice. And the tour of our camper was very helpful and thorough.

Great service.

Service Advisor Chad went above and beyond to exceed our expectations. The insurance repair is “like new” the additional items were done as we requested. Excellent job. Thank you.

Got me in on time for service. Inspected my trailer and showed me things to be fixed even though I didn't want to but I needed to get done!!!! Quality care. Service reps all attentive and I was treated well

They got me in quick for winterizing

Keven and all the guys are great

Great service this time. The technician and the intake personnel were very knowledgeable and informative on the timing of my work.

It was a smooth transition from beginning to end. Victor in finance is Awesome!! George, Justin & Mark were easy to work with. Tammy, our did our walk thru, was super friendly and very knowledgeable. I learned a couple tricks that will make things easier when traveling. A great experience all the way around

Pre work inspection checks and catches minor items before they become larger repairs. Service advisors are outstanding. They listen and do everything possible to ensure performance with excellence while providing superior customer satisfaction.

Great customer service Claudia was very good she did a excellent job

I called for a roof vent. When I got to the parts counter it was waiting for me. Great service

They were all friendly and professional

I recently purchased an RV, and the entire experience was outstanding from start to finish. The sales team was incredibly knowledgeable and friendly, and my salesperson made me feel like a true VIP throughout the process. The finance representative was just as great—transparent, helpful, and made everything easy to understand.

Everyone in the store was welcoming and went out of their way to make the experience smooth and enjoyable. The walkthrough technician who showed me the RV was fantastic as well—patient, thorough, and clearly cared about making sure I knew how everything worked.

Overall, it was a truly exceptional experience, and I couldn’t be happier with my purchase. Highly recommend this dealership to anyone looking for an RV!

Sales department was excellent. However, the service department was very lacking. I don’t believe they attempted to fix any of the pre delivery items that were listed in the 3 days that they had between sale and delivery. None of the items had been addressed when I arrived for pickup and I had to spend probably an extra 3 or 4 hours there while they did take care of them. Even after they did “fix” one of the issues, it was not fixed correctly. So while I would gladly recommend the sales department, I hope I never have to use the service department.

I liked how quick my warranty work was completed same day 🙂

Friendly and direct and yoo the point.

Every employee is very nice and knowledgeable. Every time we go to General Rv we are treated great. The service department has the best mechanics that take pride in what they do. You feel safe in your Rv when you leave. A special shout out to Andrew Currier in service and Mike Chobak sales manager they are excellent. I’ve been coming here for 8 years with my rv’s and this team at Huntley General Rv are the best!

Everybody seemed to be organized, and there was a lady that walked us through the trailer and explained all the functions and was very patient and knowledgeable.

Jeff Anderson is such a great guy to deal with !!
Everyone involved was great including Dan, Todd &
Wesley in finance.

Everyone was very helpful. All our questions were answered and they walked us thru the whole process with ease. I would highly recommend getting an RV from here.

So far, so good

They are friendly and transparent.

Polite workers, quick service, comfortable seating area

Everything the showman was wonderful and our trailer was delivered in great shape it was a great experience.

After fixing our camper the service tech came out and and showed us pictures of what had happened to our heater and explained it all to us ! We highly recommend General Rv to everyone!!

The service manager Cord, was very professional, responsive and helpful with all our needs. There were a few issues with service in the beginning, but he had everything fixed in 2 days and we couldn't be more happier with our experience.

Never a rush, all questions answered!