Customer Testimonials

They were competent and able to complete my tasks with no difficulty.

Great service

All were friendly and gave good advice and Angelina Evans was extremely informative. Christina Boucher was very informative. There was a “hitch” in delivery of our order so when we came back several weeks later she and service advisor Alan Adar jumped in and truly helpful in bringing up on our review and answering questions. Christina had suggested getting a smart rv surge protector on our first visit so this visit I asked her to get one for us to take home. We had a camper through the ‘70 and 80’s so needed brought up to current needs.

A very professional staff. The accommodations for the waiting room we’re outstanding.

Found what my wife and I wanted in a trailer. Used but in a good price range.

David Frankel helped me find the right travel trailer for my needs. He did an awesome job. The whole experience at General Rv was great, right down to the delivery. I would recommend buying your next travel trailer or Rv from General Rv.

The communication between Fernando and and us was timely and it was always available

Very easy to schedule an appointment, waiting area was nice and well stocked with drinks and snacks, service dept. did a great job on my repair, Kristen assisted me with making sure all my lights were working and I was ready to roll. I’ve already recommended General RV service dept. to friends. Everyone was so friendly. I have found my place for any service I need in the future. Thanks!

Service was great.

Very helpful in helping me find my product and super friendly

Andrew Courrier our service advisor has been awesome the last two seasons. We’ve had more Brinkly issues than we care to discuss probably around 50 in our first year on our brand new unit and everybody has been excellent in getting these things taken care of. We totally appreciate you general RV!

We are always treated well. Our concerns are addressed and resolved. Vince at South Ogden was great to work with.

Quick and friendly service!

People are friendly!

Sandy and Chris are great!!

Knowledge in answering direct questions. Quality of work with Tech that knows how to fix components. There is no reason to take your RV anywhere else in Lancaster county.

The ease of the sale with the rep and negotiation. We also enjoyed the detailed walk through of the unit and verification of fine unit when it came in.

Everyone we dealt with was eager to help. They did everything they could to make the buying experience go smoothly, even though there weee some issues that needed to be addressed.

Staff was very helpful

The service rep was very friendly, gave honest answers, kept me updated on the progress of my vehicle being serviced. I really appreciated this!

My service provider Bonnie went above and beyond the treatment that I have received at other RV service departments.

Did not wait too long to complete changing 4 rear tires.

Service was excellent
Staff was very helpful
Overall it was a great experience there was no high pressure by the sales person

from start to finish we had a great experience non pushy sales - we actually went to just look around and they let us look after they pushed us into the correct direction- helped us with all the options that we actually left with buying one- our walk through was done perfect they really take the stress out of what to expect when owning one and answered so many questions with the walk through. the fiance team was amazing as well from start to finish. i look forward to a life time of campers from them in the future.

Heather our service writer is always so kind and attentive. She makes our appointments as enjoyable as possible and always keeps us updated on the progress while we wait.

Spot on with time to complete

Trevor Tyler has been excellent. He stayed in touch and kept us up to date on everything!!

The Service Writer was great. The Team addressed my AC error code and verified resolution.

After a very poor experience here last year, we came back to look at the Brinkley brand. Our salesman, Paul Moody was excellent. Low pressure but effective and delivered on his word. Much different experience all around this time.

Friendly folks