Customer Testimonials

SO FAR THE FAMILY FEEL AND CUSTOMER SERVICE IS AMAZING! Rick Jesse Dan Heather Tim and everyone else thank you for making me feel like family—- Many years to come ! I know it will remain constant excellence !
Warm regards !
Victoria

Love our new Brinkley. Everyone was very helpful, happy & friendly.

Hudson was awesome showing us our camper. You all made us feel like we’re supported and valued.

Ease of purchase and the No Pressure approach in Sales and Finance departments

Everyone was kind and attentive, food was provided while we waited, we were informed of every step in the process, minimal wait times, excellent customer service

Great service

We had an excellent experience working with the folks at General RV in Longmont! Gary Movellan assisted & worked with my wife & I for about 2 months as we narrowed down what became a perfect fit for us as we took our first step into the RV lifestyle! Gary was patient, flexible & supportive as we navigated all the options out there for us. Loved that we did not feel pressured into settling for the first motorhomes we liked. Kevin Morris the Business Manager was also helpful in gathering information about our unit, added helpful suggestions & was fun to talk to. Once we decided on our RV, the rest of the staff also made the purchase process simple & not stressful. Lillian was helpful in setting up our finance meetings & pick-up events. General's Finance member (can't remember his name??) was excellent at breaking down & explaining details & options available during the closing. Finally Scott completed our RV walk-thru on our pick-up day - and spent a lot of time walking thru our unit! Made us feel much more comfortable driving it home!
Throughout the process Gary & the rest of the staff made our purchase a positive experience!
Thanks!
-First name removed & Katie Last name removed
(Sorry this review is a little late)

Erica is awesome. She is very knowledgeable n very helpful she goes above n beyond her call of duty. I feel very comfortable with her advice n suggestions. Thx u very much keep up the great job.

Everyone was very helpful and polite and prompt

They were great to work with in sales and service so far

Steve was great to work with and I got my motorhome back timely.

Shawn in service did a great job during our blue ox tow bar installation. Went out of his way to make sure we were happy with the installation.

Dealership is close to us. It was easy to get an appointment and the service was done quickly. Very nice fac.

We were shown the 5th wheel we purchased from opening the unit to closing the unit.they did not miss anything. They answered all our questions. they offered a discount for some items we wanted to add to the unit. Overall we were pleased how thorough they were.

Beat all deals for financing and insurance

Sales were not pushy. Financing and paperwork stuff all went smoothly. Very happy with our experience buying a new class A rv.

Prompt reception with the camper upon arrival and a quick turnaround time.

The assignment of specific people for each step of the process. Tom Bennett and Ken Fletcher were particularly helpfull.

I like the fact that , the sales team and technicians were highly skilled and informative.

Everyone we work with, from the RVshow all the way down to pick up, demonstration, finance, and repair and sales were just wonderful!! Even the girls at the counter who answered our questions were fantastic!! They all worked hard hard to make this such an easy process!!

Very helpful

Pulled in with no appointment requesting an oil change. Got an appointment for the next morning. They also allowed us to plug in overnight. Friendly staff, knowledgeable, great communication.

Everyone was very nice and accommodating. Very informative and kept us in the loop.

Richard in service is one of the best I will always go thru him for my service work

On this visit they got me in fairly quickly and fixed my issues efficiently

I’ll start by saying I’ve had previous bad experiences at General RV both in Brownstown and Novi stores , but this last experience was good , Chad Fuss was very professional and most important he kept me updated and informed throughout this whole last experience, I did not expect you to have my camper as long as you did , but not a big deal since it is winter time and I had no trips planned , one of the recalls was for the rear spring shackles , I have inspected the warranty recall procedure that was done ? Not so sure about that ? The factory fix the little angle brackets installed do not look like they had that much more strength or support ? I guess we will see how they hold up , I manage a large collision shop and I’m very familiar with structural, frame and mechanical repairs , But Chad Fuss gets a 10 / A t

Danny Browder does a great job as my service advisor.

Shannon Bell was terrific. I was a walk in with no appointment and she worked me in on multiple days.

Friendly and courteous service

Erica is an asset to your company. She was right there for the whole time, so kind, caring, and informative