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Customer Testimonials
Great service!
Every one was helpful and very willing to help in anyway possible
Salesman was great friendly and knowledgeable and rest of staff at pick up and walk through and finance were also very good to work with. No
Pressure at all during buying process
The whole staff were friendly and wasnt worried about time. They answered all my questions
I actually work at this location and after working there for over a year I got a first hand look at the way they do business and their dedication to satisfaction!
They were great to work with and got it done when they said they were gonna fix my motorhome thank you, Tom
Shannon was my service rep and she was great to work with. Would definitely recommend her and will surely request her services again!!!
The young lady Megan was very knowledgeable of the product and the document gentleman Connor was extremely helpful. Everyone was very friendly and we weren’t pressured into anything
Tracy was very good at keeping us in the loop with weekly communication. Very easy to work with your team.
Fast and went right to the item I needed I was in and out in 15 min.
Thanks. FLOYD Mc
Devon and Bill went above and beyond to assist with our purchase and delivery.
My wife and I enjoyed the experience entirely from the moment we walked into the moment we signed paperwork. Everyone there was extremely helpful Tom, Dillon, Jamie, Ken, Cami, and forgive me if I am missing a name. We walked in. They showed us what we wanted to see went over numbers. Everything was an extremely smooth process, and if I had to do it all over again, I wouldn’t mind as long as I was doing it with this crew. Really really really great job. Thank you to all that helped my wife and I through this process and allow us to start our journey of travel travels.
Dan was great and the guys at your service desk were super helpful
They worked with us to get us into the camper of our dreams.
Had a Great experience, at General RV. No pressure, highly informative, and a very smart & efficient service department. Thanks guys
I came in without an appointment because the water would not work in my camper. They quickly discovered there were a few loose fittings had it fixed, and I was out of there in less than an hour. Extremely extremely impressed with everyone’s attitude and ability to fix things so promptly, especially my Service rep. I believe his name is Trevor went above and beyond to help me quickly.
They’re the best at Birchrun. Make sure you get taken care of.
They were very professional and persistent in researching my awning issue and resolved it in one day as I was traveling through the area.
Our sales rep was phenomenal!Our rep was very helpful in service.
the detail customers service I always receive when I bring my coach in for service. Adam the service manager is the best to work with always keeps me informed on my unit status.
Brenda in the service department was a pleasure to work with from start to finish. Very knowledgeable and experienced. She kept in contact with me throughout the process. Very good communication. A+
Grand Design and the body shop is a different story for another time !!
Very clean facility, professional and attentive staff
There was no pressure to buy
very helpful and friendly staff
Everyone was very helpful.
Service advisor, Trevor Tyler is very knowledgeable and easy to work with, I always contact him when scheduling repairs and maintenance
Service was very quick.
I liked that everybody was very friendly and very eager to help and anybody that works for General RV is going to give a hand to a situation my experience with General RV was very good and I definitely will pass it along to all my friends and colleagues thanks for such a great experience
The receptionist was very nice. I did not wait long for the service advisor.

Communication with Jeremy was excellent. He kept me updated.
The Jacksonville location where I purchased my unit has not been helpful at all. I want to make sure that location is not mentioned by me.