Customer Testimonials

The sales person and everyone who helped make this happen

Had my 5th wheel in for some various warranty work. My service advisor, Nikki, kept me posted every few days on status, and the work was done as requested. They had to order a couple of parts and offered to ship them to me instead of me needing to bring the camper back (I live 90 minutes away).

Their professionalism

Mark Mello was my service writer he was on top of all warranty paperwork and kept me updated on everything they preformed all work requested in a timely manner have already suggested General Rv services to golf buddies

Everyone was extremely helpful and answered all my questions and concerns. The sales people, sales managers, finance personnel and service technicians were all great. I will always recommend General RV.

Everyone was knowledgable

To be lucky enough to have had a new salesman who was not pushy. There are many types of people's personalities. I do not do well with pushy salesmen. Our salesman, Talon Swindle, worked with us to accomplish our goals.

My service advisor,Nick Williams was easy to work with and our tech, Joe Odil was very thorough in diagnosing and repairing the damage on our travel trailer.

Great salesperson

The staff is always attentive to our needs and prompt to get issues resolved.

Everyone was ready to help me with anything I needed to make the transition to my new B. Terrific job!

I felt comfortable speaking with sales team. Walk through process was easy and the unit was ready as we discussed.

Called me at lease once a week to update me.

They were very professional! Talked to me like I was a person and not a number. I really like my camper. Can't wait for the weather to get warmer!

Hillary Patch was great! She took the time to listen and found exactly what we were looking for.

Nikki is great and is always willing to work with me and keeps me in the loop on my units status.

They showed me the campers I wanted to see, then followed with a thorough inspection and walkthrough

I had the same service Tech as last year and they were very good at what they did. Also, I waited for them to do the inspection. It was very quick.

Your customer service was excellent

I like my experience. Stevie was very professional and answered all my questions

Everyone was very nice. Fixed the issues that I brought the rv in for

Good people

Overall, everything went well with the process. However, I felt that the sales approach was a bit aggressive. I understand that selling an RV can be more challenging than selling a car since an RV is not a necessity.
After passing the initial stage, the financing process became more difficult. The representative handling my financing seemed as though they were doing me a favor, which made the experience less comfortable. After two or three days of back-and-forth and a hard credit inquiry, we were finally able to settle on the price agreed upon with sales.
Despite these challenges, I truly appreciate all the support provided by the team throughout the process.

Friendly efficient service.

Missy is the best! Very professional and thorough! Would recommend her to anyone! She always takes very good care of us and our rig.

From making the appointment online, to meeting at the front desk in the actual camping world in canton branch. They were very professional/personable in answering any questions we had and to show us all that we had asked in our price range. He did not push us , he allowed my husband and I to discuss what we liked and didn’t. He didn’t waste our time looking at ones that were out of our price range or not what we were looking at.
It was very nice how the branch had golf carts to drive you around the parking lot to each camper to look at, and In the fact that it was snowing too. Lol Inside the branch they have free drinks to choose from they are very delightful. Would not shop anywhere else for a camper. Will send everyone we know that is shopping for a camper your way.

Clearer communication of expectations for timing of work to be completed would be helpful. Overall, service and customer service are excellent. I just wish that it wasn’t so expensive to get work done!

General RV Tampa Branch is the one to go very professional service and great customer service specially my sales lady Roxie Farrell the minute she walk in to me I notice the experience and knowledge she have she’s great also Jason Cohen and Chris Hall from the finance department they handle everything so smooth and professional even tho I had a very bad experience in Ocala Branch with the finance guy who’s name is Sebastian Beltran and it’s a super unprofessional person he run my credit 5 different times even tho I told him not to do that I allow him to run my credit only two times and he did whatever he want that the reason why I decided to go to Tampa instead and when he find out I was in Tampa branch he decided to text me and insult me via text which I still have those text messages anyways the crew in Tampa make my experience way much better thank you

Friendly people

They immediately worked on our camper to resolve the leak in the gutter