Customer Testimonials

Personal touch. Agreements kept. Satisfied about the delivery of the trailer

The Service department went above and beyond to get our van back on the road. Nate was fantastic. He communicated everything you could ask for and was our advocate with Ram which is the ONLY way we got the van back in the time we did. Brock was also great in diagnosing issues and explaining how systems which had never been explained during delivery worked. We are much more confident than ever as we venture out on our journey down south. Thank you for your great Service Department!

Everyone has been very responsive and accommodating. Our PDI went very well and the dealership has gone above and beyond to help resolve the couple of minor issues we found. This has been a great experience for us.

Our camper tour person did a great job of showing us the camper and answering all of our questions. Service/parts also gave helpful information. We appreciate the work that the sales manager did to make the sale and that there were no surprises with final paperwork. All additional staff were friendly and helpful.

The sales and so far the customer service has been outstanding.

The service team was very helpful in getting my camper repaired. Walt always kept me updated on the progress of my camper

Every single staff member goes out of their way to answer questions and make the experience excellent. ZERO sales pressure, 100%knowledge.

No one was pushy. Dave was very informative and answered what questions we did have. And Marty made the paperwork efficient and was very personable. The lounge area was comfortable and the bathrooms were clean. Everyone made sure we were comfortable leaving with our travel trailer that day because we had to travel almost 3 hours to get back home.

Shannon was a pleasure to work with

How easy the whole transaction was. No games and finance did a good job with my loan approval.

Excellent service. Friendly atmosphere. Employees where knowledgeable and helpful.

The entire process was smooth and easy. All of our questions were answered and everyone was friendly and courteous.

quick and friendly

Mike was very pleasant and listened to my concerns. He kept me updated on the repairs and actually came in a little less than I expected

Once again Keith came through for us. He got us back on the road in a timely fashion. Thanks for all you do.

We like the professional way we are treated, and only wish the process after we sign the paperwork was held into consideration when we actually take delivery of our new travel trailer. It seemed like a long day for us.

The walk through and showing me, in detail, how to operate the water and water temps.

Everyone in the building seemed available for questions and helped me through every aspect of the purchase, especially the team that helped me get my new truck setup with the best hitch for my situation.

We had warranty and recall work done recently and it was handled well. Alan Azar communicate with us frequently and kept us informed. He also worked with us to wait for decent weather to bring our MH back home. All in all it was a good experience.

Personal attention, quick turnaround

Easy finance experience. Tour of our new coach was helpful.

Everyone was so helpful

The friendliest salesman, Ed Evan’s. The hard work that Stephen Beaudry put in for our financing.

They are always so helpful and willing to work with me

General RV kept me informed throughout the process. I also appreciated dropping off and picking up inside the building.

White glove service the minute you walk in. Very knowledgeable staff that won't push you to buy anything you don't want to. Everyone we interacted with took the time to answer our questions as new travel trailer owners.

Megan! Megan went above and beyond to see that we were satisfied. Megan and the Grand Design Team offered us top notch service.

We delivered our 3880 Volante fiver last October for yearly winterizing and some warranty work that was needed. I had some minor damage due to a tree branch from my property when leaving on a trip (tail swing). Alan Azar our advisor stated I should have the repairs done during the winter with our insurance company Progressive. We got the quotes and moved forward with Scott Fleishman from Progressive to start repairs. Alan and the service team were amazing, very professional with all communication and timelines during repairs with updates. Upon completion I met with Alan to go over warranty work and he took the time to answer all my questions. The exterior structural repair looked great by the service technicians along with a jack motor repair. General Rv of Canton has given us a customer service experience that is exceptional with all in Service Department.
The Service Manager is blessed to have such a great Team. GO BIRDS 🦅

Thanks,
C&S Howell

General RV/Elizabethtown provided a detailed walk thur of the unit answering and addressing any concerns. They showed me that they valued my business. I walked away feeling like a valued customer. I would recommend this location.

Tyson was out of this world with his knowledge of campers. He took extra time with my wife and myself as this was our 1st camper purchase.
David in finance was very informative and explained everything to us.
Everyone in the show room was friendly and greeted us with a smile and helpful.
Highly recommend!

The entire sales experience was amazing and not rushed A special thank you to Samantha for her help
With my paoerwork Marshall gave an amazing detailed overview of our camper and entertained all if our questions !!! He has a kean sense of detail and really made us feel like we were his only customer for the day ! Katherine in service was so nice and gave us her card and personal cell number ! We will be back to seek her advice as well ! Chad was great helping us hitch and unhitch the trailer and I took a lot of notes on his helpful advise ! I highly recommend this rv center they made us feel like family and that made our total experience special