Customer Testimonials

Staff was extremely knowledgeable and friendly. Facility was amazing and very clean.

Great, friendly service and outstanding support

Exceedingly helpful.

Everyone I came into contact with was extremely courteous and helpful. Rick, Lou, Jason and David were extremely kind and understanding. Jason did an amazing job in explaining all the systems on the RV.

It was a much more satisfying experience than a few years ago at the Tampa store.

The communication both in the sales department and the service department are greatly appreciated.

The service representative, Ms Hoffman was very attentive to make sure that my issues with my RV were addressed. And that I would be 100% pleased.

Friendly easy to work with.

From the initial inspection to the complete work done. Well informed of the expected cost and accuracy of the estimate

The sales rep Brett Smith was a pleasure to work with. Brett was very helpful, patient and easy to work with. We were very satisfied from start to finish with the professionalism beginning with Brett all the way to walkthrough with Justin who did a very great job explaining how everything worked. I will highly recommend.

How I connected with Jerry and the way he was able to accommodate my family’s needs with the trailer we could afford.

Sam Major did a great job coordinating my service. I had a few special requests, and they were all respected and completed.

The delivery team jumped through hoops to get my RV ready for delivery. In the end I made the decision to not purchase and they respected my decision and credited my deposit back. This is the treatment from a company that truly treats you like family. Way to go General RV Wixom, Michigan sales team you are 100% true to your word and I would recommend you to anyone in the market looking to purchase !!

Matt in service was super helpful and answered all my questions fully. One of the best experiences I have had at an RV service shop. Would highly recommend them for service.

Very dependable, reliable help.
I been with General for 10 yrs.
Highly recommend them

Megan, my service representative, kept me well informed on the status of my RV service. Unfortunately, the parts required are on back order and the repairs will be completed in the future.

The service was awesome.Chuck kept us updated every step of the way which was great.Chuck explained everything to us. We appreciate so much the attention he paid to our camper and us.Also would like to thank the service people who repaired our camper for us.We will see you in the fall.Again thank you so much.

Easy purchasing process. Very organized and and seamless pickup.

Good communication. Big fan of your texting platform.

Jeff keeps me updated.

Everyone listened to my need that Camping world ignored and rejected. I got what I asked for and more at the price point I was willing to work with. They truly came across as wanting to take care of my family and I. I got a better RV support and experience. IF I ever upgrade I will go there first. I am sending my stepson and wife for there first unit.👋

Sales agent - Rebecca - was very straightforward and patient with our decision making process.

Kayla F was very nice and helped us with what we needed. Zinnie explained and did the complimentary check list.
A very nice group of people that work there!
If I buy another RV, I will certainly look at General RV

Knowledge of staff. Patience and time to answer questions

The interactions with the people who work there! Always positive and clear. They listen and give me really answers when I have questions. I especially want to give 10 stars to Will and Jake.
Thanks!

Mattie and Justin did a great job and getting my trailer ready for a major trip. Thanks so much for their hard work!

Courteous help and support

My service writer is awesome. She keeps me up-to-date and inform on what’s going on.

They are great at listening to my concerns and addressing the real problems. They provide options for me to consider as I weigh the issues and costs. Always willing to go the extra mile. They have gathered employs together that seem to all be very service oriented. Great place to do business !!!!

Everyone was super nice with our vist there when we bought our camper

Consumer services