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Customer Testimonials
My service advisor, Lori Greene, is fabulous. She is helpful and responsive and always respectful of my time. Service is very good and I am able to get my mobile home in quickly to respond to emergency service.
Service department went above and beyond - they were quick and well informed.
Their attentiveness to every person in the building. As a staff they were all on the same page and made buying an RV a great experience.
Sales is very helpful, patient and no pressure.
Service department and service advisors are very good too!
Friendly staff
Great experience and excellent customer service.
Constant updates throughout the process. Very informative and friendly staff.
We left with a better outcome than expected. We brought our new motorhome that required service. They were able to take us early, address our concerns, and even though there was an error obtaining our water sensor, they were able to repair the existing sensor and get us on our way.
My husband and I drove to Ocala , just to look at some toy haulers. Well, Drew did his thing and before we left we had already signed paperwork. Each stage of the process was so professional all the way to the end when these two lovely ladies came and changed our tag from our trade in unit to our brand new toy hauler. I was in the restaurant business for 30 plus years and to have witnessed these young people so polite and again, so professional, is a memory I will cherish forever. I need to give a shout out to DeAndre. Who ever the manager is, keep it up!!!!!
They did what the said they were going to do and when they said. The lines of communication were very good from Brandon to me/customer of each progressive step in the process. My situation involved a third party warranty and was handled by GRV completely.
Brett in service was wonderful to work with. He seem to have a very good understanding of everything we discussed.
Everyone there worked with us and showed us patients to get our deal worked out.
Up front no hassles and great customer service! Thank you Andrew C for working with me and keeping me informed on status!
Very friendly and thoroughly examined the trailer for service
The friendly, knowledgeable people.
Very simple and accommodating. Great inventory too.
Good communication and friendly service.
Will was awesome to work with from start to finish.
Everyone was just so friendly and knowledgeable. I will definitely be coming back if/ when my coffee trailer needs service. Or to buy other accessories I might need.
Thanks,
Aliina
Beanie’s Coffee Company
The sales associate gave us as much time as we wanted to go thru and around the unit. The F&I process was easy. The delivery personnel have been communicative. The unit will be delivered in the next few days and fingers crossed it looks the same as when we last saw it.
Our service representative, Mike Williams was very helpful and had good communication with us. The service was prompt.
Good service
We are new class B RV owners and had lots of questions about how to “de winterize ” and use our vehicle. They spent plenty of time with us answering our questions. Very happy with the service!
Rodney was great!
Jake was very helpful and understanding about our concerns. We know he inherited the account from someone who left the company, but he was a breath of fresh air that put us at ease that things were being taken care of.
Everyone was friendly and kept me up dated on how the motor coach was coming along. They also listen to what you had to say.
They fixed my problems very good
One time was a emergency step problem
Lesley Rahm and Chris Beamish both care about the Customer. I could not have asked for Staff more concerned. Thank you Lesley and Chris.
Very willing to help even though we purchased our RV at a different General RV location. They were willing to answer our questions in person when the other location was too far away.
Everyone was friendly, quick to help with scheduling and help me load my new rv furniture.
Our experience was a 💯 percent great experience! From sales , service and our walk through orientation was top notch . The complete staff was friendly and professional! I will continue to recommend General RV. To all that are in the market for an R.V.