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Customer Testimonials
They take their time, very knowledgeable. Answered every question.
Good service experience dealing with Nikki.
It was such an amazing experience. I loved everything about general RV. Chris Metoyer was awesome!! I can’t express how much this guy was such a good sales man. He is everything that a sales person should be. He made me feel welcomed he didn’t judge me one bit. Everyone there was awesome!! I’m definitely going to be a returning customer. Thank you General RV you guys are fantastic.
I loved it. You guys were great. Absolutely zero complaints!
James is great
Derek was incredible. Worked very diligently to find the exact unit with all options we wanted. Then went to bat for us to get price within our budget, which was tough.
Sent over to Angel in finance, who wirked his tail off to get us everything we needed, better interest rate, and fully explained all add ons without any pressure.
Got our dream CLASS A .
All involved made it a fun exciting experience.
Highly recommend!! 10 stars.
JB MJB
Fast!
Trevor is a wonderful service agent. He is always a model of calm understanding and knowledge. He has helped me many times over the past few years. The work is always done in as timely manner and always done well. The recent repair was done to perfection.
Dealing with Mr Chuck Bell in finance and Drew, one of the store manager. If not for those 2. I would have walked away and taken my business elsewhere. I really appreciate those 2 gentleman. They really stood on business and they are men of their word. They really represented your company. Again thanks Sir
Good customer service and the guy man helped carry my items to vehicle
Everything, also the popcorn.
The people and the price!
Excellent customer service in sales and service.
Shawna was a pleasure to deal with.
She gave me advice on a few items that I hadn’t even considered.
Also her knowledge of hitches and their capabilities was very helpful.
We appreciated that your facility was dog friendly.
Natalia does an outstanding job. She's probably the best interface between customers who need service and the service department of any business I have ever seen!
Everyone was nice. Our salesperson Caden Brown was awesome. The team had our camper and truck ready to take home the day of purchase. Awesome experience
Friendly and knowledgeable staff. Great trustworthy place.
Service group was great. Chuck was on the ball getting us in. Steve walked around the unit checking for items that needed maintenance and fixing. The slide will need some attention and adjustments as it was not working properly. The service team was awesome to work with.
We lived full time in a Newmar Ventana class A for 5 years, camped for far longer than that, and have had experience with MANY dealers and service centers. General RV is by far the best we experience ever had. Bought a new Brinkley 3515 model z and these guys were amazing throughout the whole process. Even with a title issue with the fifth wheel we were trading in, General held our unit on deposit for a month while we got that squared away. Went above and beyond in our pickup/delivery and noticed several things we didn’t and ordered the parts ahead of time. Very happy with General!
A great experience as soon as you walk in the front desk got me set up with a sales guy. Marc was great getting me in to see a fifth wheel I saw online. Didn’t feel pressured and when I decided it was the ine for me set me up with Ashley who walked me through all my silly questions since this is my first time financing. I met the service and parts teams so I knew who to call with any issues or questions. Delivery was smooth the driver Yosvany was great getting it right in knowing how far the slides needed on each side. Even helped me level it so I was comfortable with how it sat. Thank you I highly recommend General RV in West Palm Beach
The walk thru on delivery day was top notch.
Parts department very helpful, just like they always are
Excelente
Very good
Everything went very smoothly with the sale, and the financial manager that I delt with.
Very friendly people and informative and answered all my questions
Great people to work with & very thorough.
The staff that we interacted with were very polite and knowledgeable.
I just want to say that everyone at General RV was just so friendly and very helpful in answering all our questions. They really make you feel like you are the most important customer to them. I would highly recommend General RV to my family and friends. I look forward to doing business with General RV for a long time.
Everyone i spoke with was very professional and kind. Not sure how much more there is to improve. Im waiting on how general rv is going to make things right with damages found when rv was delivered to provide final experience.