Customer Testimonials

Everyone there is very friendly

We were kept updated with services rendered.

They all work together well and kept us informed .

Lori was super easy to work with and kept us up-to-date on the status of repair. Like the detailed explanations and pictures to help explain everything too.

Friendly service advisor

The quick response to trying to figure out the issue with our RV

A breath of fresh air when compared to La Mesa in Phienix or Indoor RV center in Surprise. The personnel at General were kind, attentive and took the time to show me the brands and listened to what I was looking for. Not one rude or arrogant person there. Reminded me of how businesses used to be 20 or more yrs ago. They gave me a tutorial on the van and answered my questions to include future questions or problems if any I may encounter. I highly recomment General. Art and Linda are the best. I can't think of the young man who gave me tour in using the Nova but he too. Everyone I ran into.

Ahent went out of way to satisfy my request

The service process was easier. I was able to leave the trailer for the day. Before it was a requirement to stay while the repairs were done which usually was an entire day.

Our family was truly treated like VIPs while we were there. The camper walk-through was excellent. The person showing us the RV did an excellent job showing us the interior and exterior as well as answering any questions we had. Going through the paperwork to close the sale went very smoothly. Overall, this was a great experience!

We really liked the thoroughness of the walk around / tour of the unit you are purchasing, going through every little thing whether you're an experienced camper or new is great. The people working at the specific store were very professional and understanding with everything going on. Would recommend this store to all.

Great customer service! The team was great in the setup, guide through of the rv, readying equipment with the truck and with the finalizing the finances. A wonderful team!

Had a fantastic experience from the time the Sales person (Jon) called me and set up an appointment all the way through us driving off the property. It took a total of 2 days to correct some items and transfer stuff from our old motorhome to the new one. The service dept. was wonderful and had everything taken care of for us

Fast service. Friendly employees. Pet friendly! Our dog Daisy loves the attention she gets , she even announces her arrival with a few loud barks! Will continue to do business with General RV!

Everyone i spoke with was very professional and kind. Not sure how much more there is to improve. Im waiting on how general rv is going to make things right with damages found when rv was delivered to provide final experience.

They take their time, very knowledgeable. Answered every question.

Good service experience dealing with Nikki.

It was such an amazing experience. I loved everything about general RV. Chris Metoyer was awesome!! I can’t express how much this guy was such a good sales man. He is everything that a sales person should be. He made me feel welcomed he didn’t judge me one bit. Everyone there was awesome!! I’m definitely going to be a returning customer. Thank you General RV you guys are fantastic.

I loved it. You guys were great. Absolutely zero complaints!

James is great

Derek was incredible. Worked very diligently to find the exact unit with all options we wanted. Then went to bat for us to get price within our budget, which was tough.
Sent over to Angel in finance, who wirked his tail off to get us everything we needed, better interest rate, and fully explained all add ons without any pressure.
Got our dream CLASS A .
All involved made it a fun exciting experience.
Highly recommend!! 10 stars.
JB MJB

Fast!

Trevor is a wonderful service agent. He is always a model of calm understanding and knowledge. He has helped me many times over the past few years. The work is always done in as timely manner and always done well. The recent repair was done to perfection.

Dealing with Mr Chuck Bell in finance and Drew, one of the store manager. If not for those 2. I would have walked away and taken my business elsewhere. I really appreciate those 2 gentleman. They really stood on business and they are men of their word. They really represented your company. Again thanks Sir

Good customer service and the guy man helped carry my items to vehicle

Everything, also the popcorn.

The people and the price!

Excellent customer service in sales and service.

Shawna was a pleasure to deal with.
She gave me advice on a few items that I hadn’t even considered.
Also her knowledge of hitches and their capabilities was very helpful.
We appreciated that your facility was dog friendly.

Natalia does an outstanding job. She's probably the best interface between customers who need service and the service department of any business I have ever seen!