Customer Testimonials

Zac Calhoun is a pleasure to work with. I felt he genuinely had my best interest at heart.

Thoroughness of the walk thru, paperwork and friendliness of the staff.

I had several warranty issues as well as regular maintenance done at this location for the first time. Tracy was excellent to work with and worked diligently to get the warranty company to do their part, not an easy task I know. It took some time to complete all of the work but it was done very well. The technician did a great job. We even had a wall repaired and you’d never know it. I was informed with updates throughout the process and very much appreciate that.

Customer service

The walk through, meeting everyone it was great thanks.

Most helpful. Shawn was the best. Blue Compass will never see me again!!!

The personal service was much appreciated. The ability to fet all my questions answered about the camper, how it works, necessary equipment and optional enhancements was informative.

The time that was spent going over every detail!

Very organized. Everyone was very friendly and helpful. They really tried to make us feel special!

The staff that I interacted with were friendly and helpful.

Cheynan was great! From start to finish helped me out all along the way. Mike was awesome and Grand design was killer! The whole team came through.

This being our second RV purchase at General RV, we appreciated the service level at Ocala. A year and a half ago in West Chester the experience was not positive, except for one individual, Dawson Nyquist. His influence and leadership is very evident at Ocala. The professional attitude of everyone we met there made us feel like we made the right choice in giving General RV another chance. Trading in our old (2025) coach was easy and our new coach was ready and waiting for us. We only wish our main residence wasn’t 1000 miles away!

Great staff of people helping every step in the process. Very positive experience.

Everyone was friendly and helpful

Helpful staff

No B.S. sales pitch. Everyone was welcoming, helpful, and knowledgeable. Our questions were patiently answered in detail with helpful tips, including questions asked to the service team. If we ever upgrade our travel trailer, we will go back to purchase from General RV..

The were very helpful and explained all the operations OF THE TV

It was an excellent experience. Very professional and very focused on every detail. Everybody there has been friendly and very knowledgable.

Everyone was very pleasant. When you entered the door you felt welcome. Craig and Mike were exceptional. They didn't push us to by the motor home. They were very knowledgeable about the coach and had answers to all our questions. I would highly recommend your place of business.

Salesman not pushy and was patient

Warren was awesome and he was able to winterize our RV even though very busy so that we could return to Michigan. Also the tech diagnosed our furnace issue that was previously missed in Michigan. We are forever grateful!

Awesome environment very clean very helpful. Very knowledgeable. Unbelievable service.

No pressure to buy. Good job on walk though of RV, fixing items they came up through walk throughand fixing broken seal on passenger window after RV was picked up. All of the employees were very nice and great to work with.

Our sales guy James was professional and knowledgeable.
We also picked up parts and they were very organized

Eric listened and understood our issues and ensured we were satisfied

Zack at the parts counter is such a great guy! All the service personnel are pleasant and professional and very responsive!

Very smooth friendly and organized staff. Sales people were very friendly and patient.

Staff cooperated to help me coordinate my personal schedule to drop off my trade then give me a ride of an hour and a half from my home to the store to pick up my new motorhome. Negotiation was cordial and straightforward.

This was our 4th purchase over the years but 1st with General RV. Our sales rep Ryan Cox was fantastic with his follow up and putting together a deal that was fair. When Ryan was out of town He had Darryl step in to take care of us. There was no pressure here, never pushy just informative. Justin in finance listened about our previous experience with a different dealer and took the time to explain things and did not make us feel rushed. From start to finish the Ashland dealership was top notch, professional, organized and friendly every step of the way. This dealership most certainly exceeded our expectations!

With heartfelt thanks to all,
David & Gail Bintliff

Knowledgeable and friendly people!