Customer Testimonials

The team took care of everything to ensure my RV purchase went smoothly. I definitely would recommend General RV in Canton, OH

Low pressure sales.

Very welcoming and ready to assist with any questions.

Parts counter person was great

Good communication, text messages

Sales was responsive and I got a good demo before pickup. Front desk staff was friendly and efficient. Overall good experience.

Everyone was very friendly and helpful even with the water main break going on.

Service rep outgoing personnality. And she made sure everything was good on my camper

Absolutely phenomenal service. Sara Fuger was extremely thorough when I brought my 2026 Brinkley G3950 in for warranty work. She made a list of all things needing to be addressed. Labeled them with tape to verify that her techs wouldn’t forget and wrote everything up. She stayed in close contact during the diagnosis and warranty repairs regarding timing, problems that were diagnosed and worked closely with me to make sure all things were addressed. Everyone treated me extremely fair and kindly. I’ve purchased a lot of toys, trucks and cars over the years and this level of service is matched by very few.

My only regret was that I didn’t buy the RV from them to start. I won’t make that mistake again in the future. I will buy there from now on.

Very quick service and they were very thorough. Great experience.

Service is great, people a great…nothing bad to report here

Doc actually knows how the electrical system works in a Thor sprinter

Close new store

Handled a problem with door locks that had not been solved in over 2 years.

Crystal was great and personable

They took the time to diagnose a problem with the floor of my Airstream. Other repair centers (including an Airstream dealer) guessed and quoted me much higher prices to make repairs that would have failed in the same way the original floor was failing. The techs at General RV showed us what the problem was and created a solution. Thank you!!

The service was done in the timeframe that I was told

Service department team was great help & very nice to talk with about items.

sale staff taking care of customer, personal attention. Friendly staff members

Could hold on too rv till parts came in

Everyone I dealt with was kind, friendly, and informative. This was our first RV, and everyone went out of their way to make sure all our questions were answered.

Michael was not pushy. He was patient with us. When we ere ready to buy we went back to him because he was knowledgeable, took the time to show us options and was not pushy.

Staff very attentive and welcoming. Service explained well and done on time.

My entire General RV service experience was excellent - from Bonnie my Service Advisor who is very experienced and a pleasure to work with - to the body shop that completed an under-hood repair and Eddie the service tech who personally went through all elements of the repair work he General RV delivered the coach washed and detailed.
I’ve never had that happen in 20 years of RV’ng
This visit was a very pleasurable experience

Jeremy made the day go smoothly while being honest about the possible wait time needed to get my work into service. I was pleasantly surprised at how soon it was completed. The only negative was missing the bap I was expecting to get in your lounge area. I also appreciate the friendly service technicians and the patience they have while helping me understand the work they perform. That’s an observation from prior visits. Jeremy did a good job this trip explaining the work needed.

Personal service by Jordan. Explained everything that was needed done, and when work was done went over everything with me. Very professional.

Very pleased with Mattie and her get it done skills. I can depend on her to get things done and follow up to insure that the work will be timely and done right.

Friendly

Service was great, Gage was very professional and made sure I was kept informed of the progress and cost of my repairs, I was taken without a appointment because I am part of the KYC program.

It was a great experience! Thank you!