- Phone: 248-349-0900
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Customer Testimonials
Scheduling my appointment around my availability.
They were friendly and knew my trailer and was able to get me exactly what I needed.
Good communication
Promptness and courtesy
Trevor and Paul got me back camping
Tracy, my service rep is extremely professional courteous. It was very helpful through the process. She is An asset to the company.
Trevor was professional and serviced the trailer quicker and for less than originally estimated.
The friendly FAST service. From my 1st phone call to the last hand shake was great. Micheal Smith and the whole team that helped us was phenomenal and would highly recommend coming here for all your camper needs.
Cameron Peck was honest and true to his word. I would highly recommend him.
Overall wonderful customer service.
All staff were highly interactive and friendly with my dog.
The entire place is clean and comfortable, including the waiting areas.
The Agents & Techs keep customer informed through the repair process & give updates on time progress without asking.
All needed repairs/orders are explained fully.
Service department is efficient with attention to detail.
The people were very helpful with our repair and very kind.
Difficult to get on the phone with someone if calling ghe front desk though.
Gage was terrific in all our dealings. Keep associates like him around and you can't go wrong.
Nice clean dealership
I walked into the service department and was greeted immediately by a wonderful young lady who took care of everything I needed while I simply sat and rested. Such a great experience. I wish I could remember her name.
It was very quick I ordered the part and it come very quick
Needed parts for a DYI project. The parts dept helped me decide on two options
My service lady is the best. She gets everything done that’s needed and as quick as she can
April was very helpful with our service. Will be back. Price is a little high compared to what we paid elsewhere
Customer service
Chad was very friendly and knowledgeable. Repair is great so far, no problems
Accommodation of my needs for same day turn around.
Timely ands friendly
Fast service and knowledgeable customer service representative
The staff were wonderful, courteous, and willing to help in any way. Alyssa was very kind, and worked very hard at making things happen from the beginning.
There was no pressure. We told him what we were looking for and quickly took us out to see different options.
Quick turn around time.
Called about a A/c issue, Heather at the service department was awesome, fast and friendly service, and reasonable on there hourly rate.
Amanda was great! Very friendly and great with communication! Work performed was also excellent. All around great experience!
Jeremy the service manger I worked with kept me informed throughout the process of working with Grand Design to cover under warranty cracks found when performing the original scheduled warranty work. Kudos to Jeremy and anyone else involved at the Wayland General RV store.
Friendly and considerate dealing with your issues.
Customer service