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Customer Testimonials
THEY EXPLAINED EVERYTHING FROM THE PAPERWOORK TO THE DETAILS OF THE CAMPER
The staff was very friendly and professional.
Very fair deal, walk through was very concise and through. Over all a very good transaction.
They were good about keeping me informed about what was happening
The folks were very personable and were attentive to my concerns.
Friendly & helpful personal
Repaired my unit quickly .
Gave it back to me cleaner & better than it went into shop !
I would recommend general rv to anyone that needs a quality repair shop
Knowledgeable and professional staff. Quick response to questions. Cheynan went above and beyond to help us get the RV we wanted. Travis was awesome during our walk through. Took his time to explain everything and answer questions. Even threw in a couple of jokes at no charge! David has been helpful getting our one warranty issue resolved.
They were very nice and very courteous. Everybody was pleasant. They were very informative. Took care of all our needs. They are great place to get a camper from. I did a lot of shopping. I went to several. I’m when I say several I mean plenty of RV dealerships trying to find the right place to get my RV from and General RV took care of us the best by far.
The customer service was fantastic. I appreciate everyone being on time and very helpful to make the process as smooth as possible. I was very impressed with everyone we worked with.
Zac Calhoun is a pleasure to work with. I felt he genuinely had my best interest at heart.
Thoroughness of the walk thru, paperwork and friendliness of the staff.
I had several warranty issues as well as regular maintenance done at this location for the first time. Tracy was excellent to work with and worked diligently to get the warranty company to do their part, not an easy task I know. It took some time to complete all of the work but it was done very well. The technician did a great job. We even had a wall repaired and you’d never know it. I was informed with updates throughout the process and very much appreciate that.
Customer service
The walk through, meeting everyone it was great thanks.
Most helpful. Shawn was the best. Blue Compass will never see me again!!!
The personal service was much appreciated. The ability to fet all my questions answered about the camper, how it works, necessary equipment and optional enhancements was informative.
The time that was spent going over every detail!
Very organized. Everyone was very friendly and helpful. They really tried to make us feel special!
The staff that I interacted with were friendly and helpful.
Cheynan was great! From start to finish helped me out all along the way. Mike was awesome and Grand design was killer! The whole team came through.
This being our second RV purchase at General RV, we appreciated the service level at Ocala. A year and a half ago in West Chester the experience was not positive, except for one individual, Dawson Nyquist. His influence and leadership is very evident at Ocala. The professional attitude of everyone we met there made us feel like we made the right choice in giving General RV another chance. Trading in our old (2025) coach was easy and our new coach was ready and waiting for us. We only wish our main residence wasn’t 1000 miles away!
Great staff of people helping every step in the process. Very positive experience.
Everyone was friendly and helpful
Helpful staff
No B.S. sales pitch. Everyone was welcoming, helpful, and knowledgeable. Our questions were patiently answered in detail with helpful tips, including questions asked to the service team. If we ever upgrade our travel trailer, we will go back to purchase from General RV..
The were very helpful and explained all the operations OF THE TV
It was an excellent experience. Very professional and very focused on every detail. Everybody there has been friendly and very knowledgable.
Everyone was very pleasant. When you entered the door you felt welcome. Craig and Mike were exceptional. They didn't push us to by the motor home. They were very knowledgeable about the coach and had answers to all our questions. I would highly recommend your place of business.
Salesman not pushy and was patient

Good communication and updates on delivery of our new 2026 camper. All the people there are very customer service orientated and professional.