Customer Testimonials

Tressan is an amazing salesperson! Everything went very smoothly! Tom and Sabastin were all very wonderful!

Thank you,
First name removed and Deidre

Promptness, professionalism, and attention to detail...🙏😎

Very helpful. Clean buildings and the service department technicians are courteous and careful.

Our Alliance Avenue Series 23ML has an Outdoor Grill Griddle Combination under the outside Refrigerator. To use the Grill, you must extend the Grill out beyond the trailer, so the exterior is not exposed to heat from the flame. When we brought the trailer in in the Spring of 2025, the propane quick connect was facing the framework, so the propane hose could not be connected. In fixing the hose position, the mounting screw heads were broken off 4 of the six screws mounted into the bottom of the opening. When the Grill / Griddle combination was extended, the whole unit, including the refrigerator, could flip out of the compartment. So, for most of the 2025 Camping Season, the grill griddle combination could not be used. Nate (our Service Tech.), told us the mounting bracket did not have enough mounting screws and those installed were too short. We also had the speaker system fixed (it was not working) and some other minor corrections done. Everything seems to be working fine and we are ready for 2026!

They kept their promises!!!

Always available or always calls back in a timely manner.
Does what she says and has excellent follow up skills and keep us informed

Claudia… loved her smile and her “I can do attitude.” John in parts was helpful with answering my questions about needs in the future. Front receptionists were friendly and welcoming.

Overall very pleased.

Everyone is very friendly and helpful and you do a good job.

It was the most enjoyable automobile vehicle purchase transaction.I've ever been involved in,
You guys rock!!

Had service done in a timely matter.

Everything!!!!!!!
Jarad in sells was great!!
Christina in Finance was great!!
Eddie was great on my walk through!!

Large selection and a tremendous service dept, very impressive. Place seems very well organized. Friendly staff and efficient.

Mike Williams kept me informed and did what he said he would. The best experience I have had at general rv. I had stopped using general because if past experiences. Will try general in the future.

Jamie in Service is great

General RV is very accommodating and will go above and beyond to meet your needs.

Install seems to be fine. Niasya communicated well and was a pleasure to work with.

Everything

Staff were helpful and took time to explain the part I needed. Prices are not competitive

Clean and professional atmosphere. No pressure to buy. Salesman was very knowledgeable.

The staff was very supportive and friendly

Update info periodically is good.

Everyone from greeting to service manager "Tony" to technicians were very informative and helpful to solving all me concerns. Happy to have this dealership in my area!

Friendly people.

Richard was incredibly friendly and had clear communication throughout the entire experience.

General RV is one of the best customer experiences I’ve had in years. People greet me everywhere, ask me if I need anything, and are always helpful.

Great service and friendly staff. The service representative kept me informed of the status of my service and was very accommodating.

Everyone was very friendly and helpful.

Bobby is a legend. JB and Riley were great as well. Great team. Best buying experience yet and this was our 5th RV.

We had a great experience dealing with a great team at Genral Rv. Big thanks to Tamara, Kevin, Jon and Chad. The dream team!

Thank you all so much for working on our camper. The process was a headache for all involved while we worked to figure out the issue. But, Brett was absolutely fantastic to work with. He provided updates well beyond my expectations, was accommodating, knowledgeable, patient, and throughout the whole process I knew he was doing everything he could do for me to get this resolved.

I also want to give recognition to the technician who came out a few different times to troubleshoot along side me when I was there testing the repairs. He was incredibly knowledgeable and pleasant to work with. I don’t remember his name but Brett may remember who that was.

And to Brett’s manager, thank you for taking the time to assist in figuring out this matter and for calling me to thoroughly explain the status of the repair. You have an incredible team and I will for sure be using you all for my next service needs and for when we decide to upgrade our camper in the future.

Complete updates on a regular promt basis