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Customer Testimonials
Quick and friendly sales service and financing no pressure at all
>n and out no problem
Genuine concern for issues and quick prompt repair plus staff is good looking
Jeremy is always great to work with. Service team always does a great job.
Our salesman was awesome! Jeff was so relaxed and informative. We enjoyed working with him!
Everyone there was so kind and attentive. Both Kevin and Jason were great with the paper work!
Everyone made sure our concerns were met promptly. Really like the team
Cameron the salesman and Todd the person who walked us through our rv on pick up day were fantastic! Very thorough and knowledgeable.
The red carpet and sign outside our new travel trailer with our name on it was a nice touch
Would have been nice to receive some General RV or Alliance swag.
Overall can not complain about our experience from start to finish.
I cannot say enough about your wonderful customer service
Kathy Retherford could not have been more helpful
I will gladly recommend you to anyone headed up your way
Thanks again
I couldn’t have asked for a better buying experience. This is the 2nd RV we have purchased from General Rv Birch Run. Mary was our saleswoman. She was very knowledgeable on the brands and never pushy. Dylan our walk thru rep was very thorough and answered all our questions. Gave us pointers and tips. Last but not least was Cameron. Our finance specialist, he got us the best interest rate and was very quick to respond to questions via phone or text. Great people thru the whole dealership!!! Thank you, Russ K.
Friendly and good service
Seem to fix the problem with my refrigerator and did a nice job washing it
Good communication with staff, and you seem to stand behind what you sell.
Very smooth process
Hudson took quite a bit of time answering both my wife, plus my questions.
He was thorough during the PD inspection.
Enjoyed working with my Salesman Patrick.
My overall experience was very good.
Best Regards,
Rich
Very impressed with knowledge & professionalism of the service department!
The Service Advisor was very helpful setting up apt. And was able to insure that parts were in and service was completed on time as indicated.
The customer service is always great! The staff is very friendly and always helpful.
A very quick and no hassle fix of our RV before our trip
Everyone we worked with on the staff was helpful and friendly. Made the process smooth and easy.
Kristen was great
Friendly atmosphere
The online process was friendly, throughal, helpful and knowledgeable. Highly recommend Adam Germain!
Parts salesman was very helpful
Both Sandy and Chad were very helpful.
I was treated with respect and importance. Will was the best taking care to help me in such an expeditious way. The Camper Service program saved me and my vacation agenda. I appreciate everyone i came in contact with. From Stacy taking the service call and assisting me, to Will with me every step of the way. It was a flawless system. And also. Another gentleman who checked my RV over and kept everyone moving from the arrival to the shop. I am so impressed. I am now a customer for life.
Thank you for saving the day.
Rhonda Rockwell
Everyone was very nice, and very helpful.
Employees courtesy!!!
Friendly and not pushy, and a great service technician
Parts department was a huge help.
Great customer service
Ease of communication and scheduling appointments.