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Customer Testimonials
Communication
Everyone was very friendly and efficient. I have enjoyed working with them.
The service department is very organized and competent. We especially liked our Service Advisor, Sandy Mitchell. It is very difficult to find good RV maintenance service in Jacksonville, so it’s good to know that we can rely on General RV.
We had a small window to purchase our RV and they worked with us efficiently to put us in the right RV in the given window. Everything was great and everyone was friendly and helpful.
Representatives were friendly and competent as we worked through process.
Very professional and friendly
Knowledgeable staff all the way around and the friendliest people to do business with. Never felt pressured but they all listened to what we wanted, which turned out to be something other than what we thought we wanted. It was a most enjoyable experience.
Parts department and service department we’re very helpful and knowledgeable About their respected department
It took only a few days to get an appointment for service.
They listen
They really fought for my behalf to the warranty company to get the job done correctly. They wanted to cut corners. This delayed the job which as my motorhome took up space but the job was done correctly.
Tyler one of your texts I believe that was his name was a great help. We were having an emergency situation while on the road and he took time out to come and look at my issue and help me figure out what parts I needed so I can repair it at the next stop.
The service was spot on! The selection of what we were looking for was amazing!
The finance lady was great. Bud the salesman was patient.
Easy to work with. Shawn kept me updated and made sure my issues got resolved
Jami was very knowledgeable and help about hitching.
Good parts.
Nice people
Fast and friendly
They fix all our issues.
Personal attention
Because my order came in quick.
From sales at RV with Rick to walk thur of RV, everyone was great.
We came in from camping with an emergency repair and a very short time to our next camping trip, literally 2 days. Matthew was able to not only get the repair done (slide awning failure) but take care of it under the warranty. In addition to the great service, we got a complimentary hot dog lunch while we waited! We were completely delighted with the amazing service!!!
How I was givin the red carpet treatment
Matt adlam was very clear about the situation and pursued the manufacturer for a solution.
Experience from sales and sale to walk around to aftermarket opportunities was great. Grant,Rod, and Bill all class acts.
Quick easy very informal, everyone was well versed on the products you sell
Loved new building set up
Mattie helps me each time I come in to get service; ensures I get done what is needed and work is completed on time.