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Customer Testimonials
The experience was very good, and Sebastián, the sales representative, did an excellent job helping us secure our credit. Our RV arrived in good condition, with the exception of a few minor details, but they were repaired immediately. I would especially like to express my gratitude to Sebastián Beltrán for his excellent service and support.
Professional and quick!
Good people good service
Friendly and knowledgeable staff
Amanda is always on top of any project or problem I have given her. She is very professional and treats you like family as does everyone there. They give their best and make it better.
General RV was great!! They went above and beyond to help me with my new purchase and trade.
I purchased a travel trailer several months before my building permits were approved. Not knowing my travel trailer square footage was larger than whatt the building permits would allow. General RV took care of me with no hassle. They gave me full value of my trade and worked with me on the price of the new model.
Great sales team and services with exceptional financial support. Look forward to doing business again.
Thank you General RV
Did everything that was asked very professional
Hands-down, the best RV experience I have ever had! They really treat you like a VIP.
The team got us the exact camper we were looking for within our price range. No hassle, no upsale, very helpful and informative. They even brought me and my kids lunch while we were in the waiting area as the technician hooked up the braking system on our van.
Great sales and service team. The show team might need a little.work.
Our experience started off in the worst way. We explained our situation to Sales Manager, James. James did the unthinkable. He heard us. Understood what we thought the solution should be, then he made it happen. I would have never expected such amazing service. He turned a horrible experience into the joyful experience we had hoped for. Thank you James.
James and Justin were great! They worked with us from start to finish. They were very patient and answered all of our questions. Great team!
Friendly and helpful.
Easy to work with. No pressure.
My service was fast and the staff was friendly and helpful.
everyone was very nice & so far are doing what they say they will
They were all Professional, courtesy and respectful and very pleasant upon arrival.
Very professional good people. Good communication and helpful
Overall great experience…starting from sales team, finance team at RV show, employees at the Elizabethtown location. The service team. All around we have been treated great any time we have there.
I explained my issues to my Service Rep Danny Browder as part of the diagnoses phase of repairing my RV. He listened and walked me through the process, gave me the good and bad feedback and expectations. While no one likes a broke RV and waiting for it, he kept me informed throughout the day as too its progress and I am now scheduled for the repair. Highly recommend Danny and my visit was very positive.
Bill Young
Both the Salesman and the Service department were incredible. The Service and Financial advisor was very knowledgeable and easy to work with. We paid cash but the Service advisor gave us all options. The Service department was very clean and Organized.
Transparency and keeping me informed through the repair process.
Staff presented complete and educational comfortable enjoyable process of purchasing a new RV
Jody was a great sales person to work with. The Browns were also delightful.
Everything! Friendliness of all staff, patience with us as “new to Racing people”, Royal treatment we were given!
The staff was very helpful checking in. Asked if I needed any help unhooking my trailer and offered to help when I picked it up. Kept me informed about the progress of my trailer repairs. Informed me of additional repairs needed.
Service advisor Heather has been great to work with. She’s very knowledgeable and will get the answers if/when she doesn’t know. Excellent communicator.
Sales and finance professionals gave us the best experience buying anything ever. Not once did we feel pressured or overwhelmed in making a purchase. All our questions and concerns were addressed. Top notch in all areas from reception to the management.
Went over RV well, had to wait a little while for the financing part
Great customer service and communication