Customer Testimonials

Outstanding service by the parts and service center. A great team to work with!

They were able to get me in for same day service for summerize, water sanitization and state inspection.

Claudia was very friendly and informative. She kept us up to date on what was happening with our vehicle repairs. Due to issues beyond their control we were able to stay at the dealership for two nights.

Very helpful, very knowledgeable, and very friendly.
I hope this continues in the future.

Accurate and speedy

They handled all warranty issues expeditiously and kept me updated on the status of the repairs throughout the process in a timely manner.

Gage has been my service representative for the last several months. Always a great experience with Gage.

Helpful and friendly staff.

The service was very good very polite

Staff is polite and they let us stay in the parking lot for a few days. Which they had 50 amp hookup for us to use which was awesome.

Both the Service Manager & 2nd in charge kept in form ed of the progress of the service and asked if I needed anything. They made me feel welcomed and appreciated.

Staff very nice and helpful

Very knowledgeable staff.

Gage did a great job

Staff was very friendly.

Daniel did a great job of listening to what we wanted, then showing us the campers that were right for us

Customer service and communication is outstanding!

The staff

Everyone was very nice and respectful.

Friendly service.

The entire process was seamless. I had a wonderful sales person and then when I arrived at the store, the person who walked me through the day was amazing. I would highly recommend general RV to anyone looking for a recreational vehicle.

The walk through was awesome. Everyone I talked to was friendly and super helpful. I would highly recommend them.

Everyone in service was extremely helpful. Team solved my problem quickly. Thank you!

Great team

Fasr and accurate.

The sales process was good. Our salesperson (John) was very accommodating and patient as we worked through our selection process. Was willing to answer any (and many) questions that we had about different models. Went to multiple RV shows to continue to look at units. Did not try to apply any sales pressure to us and was relatively transparent.

The delivery process was smooth. The delivery team was very accommodating to address any punch list items that were uncovered either during third party inspection or customer walkthrough. A few things had to be relooked at and taken care of but for the most part acceptable. Maria was pleasant and professional. Brian’s team was overall diligent in accomplishing work.

The finance process was smooth and quick. Only issue is that we needed to wait for over 90 mins to get in to see finance manager. But once we got in Jon was prompt and to the point to get everything taken care of care of.

From a sales and delivery perspective I would recommend General. Do not yet have any other experience with post sales service so that will remain to be seen how reliable, communicative and timely things will be.

Fast and efficient service. Nick was responsive and a pleasure to work with.

Everything went as planned! We dropped off our rig and Kayla checked us in and took very good care of us. We came back on the day they promised that it would be ready and it was! Our service tech, Robert, went above and beyond in his effort to get us back on the road.

Good service, good techs, and everyone friendly

They had the style RV for which we were searching. The sales and delivery group did a fine job explaining the advantages of our purchase. Overall a great experience.