General RV Center
25000 Assembly Park Dr
Wixom
MI 48393
United States

Customer Testimonials

Report a concern   April 2, 2026 — Rated 10 out of 10 by R.L.Y. General RV Clarkston
What did you like about your experience with General RV?

Helpful and friendly staff.

Report a concern   April 2, 2026 — Rated 10 out of 10 by R.B. General RV Brownstown
What did you like about your experience with General RV?

The service was very good very polite

Report a concern   April 2, 2026 — Rated 10 out of 10 by K.M. General RV Birch Run
What did you like about your experience with General RV?

Staff is polite and they let us stay in the parking lot for a few days. Which they had 50 amp hookup for us to use which was awesome.

Report a concern   April 2, 2026 — Rated 10 out of 10 by J.B. General RV of Greater Chicago (Huntley)
What did you like about your experience with General RV?

Both the Service Manager & 2nd in charge kept in form ed of the progress of the service and asked if I needed anything. They made me feel welcomed and appreciated.

Report a concern   April 2, 2026 — Rated 9 out of 10 by C.J.J. West Chester
What did you like about your experience with General RV?

Staff very nice and helpful

Report a concern   April 2, 2026 — Rated 10 out of 10 by Arthur Helbig General RV of Greater Chicago (Huntley)
What did you like about your experience with General RV?

Very knowledgeable staff.

Report a concern   April 2, 2026 — Rated 10 out of 10 by Alexander Theodore Moroz Fort Myers
What did you like about your experience with General RV?

Gage did a great job

Report a concern   April 2, 2026 — Rated 10 out of 10 by T.R. West Chester
What did you like about your experience with General RV?

Staff was very friendly.

Report a concern   April 2, 2026 — Rated 10 out of 10 by M.G. General RV Tampa
What did you like about your experience with General RV?

Daniel did a great job of listening to what we wanted, then showing us the campers that were right for us

Report a concern   April 2, 2026 — Rated 10 out of 10 by Sean Patrick Bundy General RV of Greater Jacksonville (Orange Park)
What did you like about your experience with General RV?

Customer service and communication is outstanding!

Report a concern   April 2, 2026 — Rated 10 out of 10 by G.T. Winter Garden
What did you like about your experience with General RV?

The staff

Report a concern   April 2, 2026 — Rated 9 out of 10 by Victoria Herrera-jaimes General RV of Greater Chicago (Huntley)
What did you like about your experience with General RV?

Everyone was very nice and respectful.

Report a concern   April 2, 2026 — Rated 10 out of 10 by S.B. General RV of Greater Chicago (Huntley)
What did you like about your experience with General RV?

Friendly service.

Report a concern   April 2, 2026 — Rated 10 out of 10 by Stefanie M Jones General RV of Greater Chicago (Huntley)
What did you like about your experience with General RV?

The entire process was seamless. I had a wonderful sales person and then when I arrived at the store, the person who walked me through the day was amazing. I would highly recommend general RV to anyone looking for a recreational vehicle.

Report a concern   April 2, 2026 — Rated 10 out of 10 by Timothy Rose General RV of Greater Cleveland (North Canton)
What did you like about your experience with General RV?

The walk through was awesome. Everyone I talked to was friendly and super helpful. I would highly recommend them.

Report a concern   April 2, 2026 — Rated 10 out of 10 by G.G.S. General RV Clarkston
What did you like about your experience with General RV?

Everyone in service was extremely helpful. Team solved my problem quickly. Thank you!

Report a concern   April 2, 2026 — Rated 10 out of 10 by P.D. Port Saint Lucie
What did you like about your experience with General RV?

Great team

Report a concern   April 1, 2026 — Rated 10 out of 10 by R.P. General RV Wixom
What did you like about your experience with General RV?

Fasr and accurate.

Report a concern   April 1, 2026 — Rated 10 out of 10 by Kenneth Anderson General RV Ocala
What did you like about your experience with General RV?

The sales process was good. Our salesperson (John) was very accommodating and patient as we worked through our selection process. Was willing to answer any (and many) questions that we had about different models. Went to multiple RV shows to continue to look at units. Did not try to apply any sales pressure to us and was relatively transparent.

The delivery process was smooth. The delivery team was very accommodating to address any punch list items that were uncovered either during third party inspection or customer walkthrough. A few things had to be relooked at and taken care of but for the most part acceptable. Maria was pleasant and professional. Brian’s team was overall diligent in accomplishing work.

The finance process was smooth and quick. Only issue is that we needed to wait for over 90 mins to get in to see finance manager. But once we got in Jon was prompt and to the point to get everything taken care of care of.

From a sales and delivery perspective I would recommend General. Do not yet have any other experience with post sales service so that will remain to be seen how reliable, communicative and timely things will be.

Report a concern   April 1, 2026 — Rated 10 out of 10 by Craig William Cassady General RV Clarkston
What did you like about your experience with General RV?

Fast and efficient service. Nick was responsive and a pleasure to work with.

Report a concern   April 1, 2026 — Rated 10 out of 10 by Patrick Riggs Salisbury
What did you like about your experience with General RV?

Everything went as planned! We dropped off our rig and Kayla checked us in and took very good care of us. We came back on the day they promised that it would be ready and it was! Our service tech, Robert, went above and beyond in his effort to get us back on the road.

Report a concern   April 1, 2026 — Rated 10 out of 10 by D.G.A. General RV Ocala
What did you like about your experience with General RV?

Good service, good techs, and everyone friendly

Report a concern   April 1, 2026 — Rated 10 out of 10 by Dennis Tilton General RV Tampa
What did you like about your experience with General RV?

They had the style RV for which we were searching. The sales and delivery group did a fine job explaining the advantages of our purchase. Overall a great experience.

Report a concern   April 1, 2026 — Rated 10 out of 10 by John Holechek General RV of Greater Jacksonville (Orange Park)
What did you like about your experience with General RV?

Everyone was extremely courteous, and knowledgeable. The facility is very inviting and decorated very nicely. My son enjoyed the popcorn and we all enjoyed the water. I would highly recommend General RV to anyone who is looking to purchase.

Report a concern   April 1, 2026 — Rated 10 out of 10 by Ronald Davis General RV Richmond
What did you like about your experience with General RV?

Service mechanic who was showing me the hitch assembly how It worked very knowledgeable the delivery woman was very good explaining how everything worked on the walk threw very good as well. The a accounting team sold me warranty were excellent. Sales were very accommodating to me explaining the price he came up with, wasn't pushy at all loved rhat.

Report a concern   April 1, 2026 — Rated 10 out of 10 by Bruce Arnell Salisbury
What did you like about your experience with General RV?

I really liked working with our salesman Zach….and CJ in finance both were super supportive and friendly, great experience. Also, Jessica with the insurance was awesome and got me a super rate with my existing insurance company. While picking my new Mod Buggy up I met Sam and he was also awesome to work with. Sam and I spent a lot of time going over every detail of the camper, which was very helpful. I wish I could remember the rest of the names of the delivery team because they were all very professional!!!!

Report a concern   April 1, 2026 — Rated 10 out of 10 by Justin Stafford General RV Tampa
What did you like about your experience with General RV?

From start to finish, our experience with General RV has been nothing short of exceptional. Kevin, our sales representative, set the tone right away—knowledgeable, attentive, and genuinely committed to making sure we found exactly what we needed.

Jared S. in finance and warranties went above and beyond, spending extensive time walking us through every detail. His expertise and strategic approach ensured we secured the best possible rate and approval, which gave us complete confidence throughout the process.

When it came to customizing our coach, Michael H. truly exceeded expectations. We had a very specific and complex vision, including a robust solar setup, multiple lithium batteries, an onboard generator, and a highly advanced power system featuring dual Victron Quattro 5000W inverters running in parallel with built-in redundancies. Michael not only understood our goals but executed them flawlessly. The level of precision and care that went into ensuring system reliability—even in the event of component failure—is incredibly impressive.

This was not a simple build, and the entire team delivered at the highest level. Their professionalism, expertise, and commitment to excellence made this one of the best purchasing experiences we’ve ever had. Highly recommend!

Report a concern   April 1, 2026 — Rated 10 out of 10 by G.D.D. General RV Birch Run
What did you like about your experience with General RV?

Alyssa was amazing, fun, and knowledgeable about inventory of RV’s
Jerry Atickinson was extremely helpful with all the financing and helping us choose the right options to protect our purchase for the future. From the front door to the service area reception, mechanics, and teaching, was outstanding.
Kyle, Gary, and Steve helped walk us through the process and gave great insight into our purchase.
General RV ownership and leaders obviously do an exceptional job with managing this organization. Every one took time to use the acronym AIDET Acknowledge, Introduce, Duration, Explain, and Time.
Thank you,
Jerry D.

Report a concern   April 1, 2026 — Rated 9 out of 10 by Ronald Eaton General RV of Greater Salt Lake City (Draper)
What did you like about your experience with General RV?

Generally working on the frame recall was ok, but it took a couple of trips out there to complete the process (and sat there about a week getting other trailers ready for the welders). It would have been better scheduling if one trip to investigate the issues, keep the unit it there and complete the work in a couple of days. The process was a little off in my opinion and I would off drove the unit over to Oxley and Son place to weld it not have to wait for more units to get together and do more at your site. I was in contact with them and they said that they could and would do it at there site at any time.

Report a concern   April 1, 2026 — Rated 9 out of 10 by R.M. General RV of Greater Cleveland (North Canton)
What did you like about your experience with General RV?

Professional, effective business systems, and friendly staff.


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