Customer Testimonials

Mike Abraham was good to work with. Andrew is a great salesman and the young man doing our walk through was very good.

Very easy to deal with parts, service and sales

I always got a quick response from the salesman when I was corresponding over the phone. It’s a big operation all the staff are courteous.

Kept me updated regularly.....

The Service manager (Shaw$

Service is great. Matt is the man! Birch Run location

Maddie and Justin took good care of us. Expedited the maintenance process so we could go home with our rv before they closed.

We were very impressed with how our visit for warranty work was handled. We pulled into the service area and our service coordinator met us and reviewed our concerns. We had 4 items to be addressed. Steve our initial technician jumped right on the issues and resolved 2 items right on the spot. Two additional issues had to be ‘addressed in the back’. Two days later we were notified that our unit was fixed and ready to be picked up. Very impressive. We were afraid that they would have our unit for weeks. At least that’s the horror stories we’ve heard from other facilities. Very happy with General RV Wixon’s service department.

The salesman did all he could to find the RV that I had wanted .
Couldn’t find one so we settled on on a vehicle close to it.

Very accommodating. Did a great job.

Matt was great, kept. me informed and up to date on the progress of repairs. He was very informative of the process and how long it would take before the repairs were completed.

Very good about explaining and answering questions.
I like how each department guided us through so nothing got left out.
Appreciate Joe's initial guidance with the looking and was able to answer our questions.
Appreciate David with his help on the financial end also with making it work with our budget very friendly and professional.
Was so impressed with Ed's. Oreintation to our new travel trailer. He did a excellent job. Was very detailed and wanted to make sure we knew our trailer. He even gave us a couple quizzes I liked that because I passed lol.
Your staff who greeted us when we came in very friendly.
Last,but not least the cookies 😋 yummy lol even though I only had 1.

Leo was fantastic! He’s very professional and friendly. He communicates really well. My rig was done right and in a timely manner. You need more people like Leo!!

Retail staff was very friendly and made every effort to make sure I was able to purchase the best product for the price I wanted to stay within. She (staff) ran upstairs multiple times to bring me product to view and consider. Really appreciated the customer service!

Sam and Cami were great, want the whole team was truly terrific. I think the only thing that needs some updating is the communication between the delivery coordinator and service. But really taking the time to go through the travel trailer when we're so new to RVing means a lot.

Super fast service in a huge clean facility with polite knowledgeable employees.

Derek our salesman

I want to let you know that I have never had a good experience with General RV before. And then I came to the one in Longmont and it ended up being the best experience I’ve ever had at an RV dealer.
This was my very first time coming to this location and right away Cameron, who was my service associate, could not have done a better job than he did yesterday. We are 100% satisfied with the service we got at this location.
Really hoping they transfer Cameron to our home location in Fort Pierce, Florida. I think he could turn that Service Dept around! You guys are really lucky to have Cameron on your team! And you guys saved our camping trip that is planned next week in Wyoming!

Very helpful in parts department, friendly and took time to answer questions.

Great customer service explained everything perfectly and works great

They follow thru on the warranty work

Good communication with service people Chris in particular.

Service completed the diagnosis and repair very quickly. The service rep kept me informed and did a walk through when he returned the unit to me and my

Great dealership Saige and Brant were great they answered all of our questions. Could not have anyone do anything better.

Very attentive to our needs. even though we were late they got to us quickly. Reviewed the camper for things like caulking and recalled some areas.

Easy to schedule the service, and the service itself was done quickly.

Megan was an absolute a pleasure to deal with. She was very pleasant, well informed and kept me up to date as the inspection proceeded.
I would definitely recommend General RV to friends.

Most were very thorough and very easy to approach/ ask questions. Very accomidating.
Still waiting on answer to the mossing wand that opens and closes blind at kitchen window??

Fantastic experience. Thanks

Will the rep was awesome! He clearly explained everything and set a clear expectation without pressuring us.