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Customer Testimonials
Very friendly and helpful
Sales and service are top notch. Alissa is an awesome service writer and has gone above and beyond to help us when we have an issue/question. Don in sales is great and very knowledgeable of the products for sale. Would buy another rv from them on a heartbeat!
Helpful, and willing to deal.
very informative and knew exactly what I needed
They fixed a problem that the manufacturer could not. (Firefly)
Brian does a great job keeping us informed on the progress of our repair.
Very helpful
The service manager, Rebecca went beyond and above to help me get my RV repaired
From start to finish, it was actually an unbelievable moment that has brought back the level of service and hospitality that should be instilled in this sort of moment.
Prior to this we had a very unethical experience with a different company.
Our salesman, Basil, listened without us even realizing, and he nailed it. - BLOWN AWAY!
Our Gentleman, John that did our walk through was just amazing and more than we could ask for.
Sebastian was absolutely fabulous and being so transparent with us during the closing. This is something that we did not experience at all in our last unethical experience. This speaks volumes for this company that we feel is ethical and transparent from beginning to end.
All I can think of now is the future ahead of me and my love…
The positive experiences that I had with such great partnership with a company that provides a focus on making this moment, experiential.
I look forward to what’s ahead and having an amazing time. A BIG THANK YOU FROM ALL MAKING THIS A MEMORIABLE TIME.
The knowledge that everyone has on campers and services
Arrived ant 1:00 and everything was all planed out for me from walking in the door to looking at the rv I was purchasing, finance department to hooking up and driving away very organized. Thanks
Terrek in finance was great to work with on details
The quality of the entire showroom and the professionalism of the staff was way above the norm.
Everything was easy and straightforward. No feeling of being pushed but rather a discussion of what is best occurred.
Excellent buying experience with solid good pricing.
Highly recommend General of Ocala!
First class operation!!! Amazing staff!!! Thank you for taking care of me
I would describe your staff as "enthusiastic."
Well… we had a couple issues with the RV that needed to be addressed, one specifically was related to the uncoupling of the travel trailer from my truck. The issue ended up being MY issue not the that of General RV, but GRV sent a tech all the way down to where our new RV was stored, quickly fixed the issue, then towed it all the way back to make everything else was PERFECT! This to me is EXTRAORDINARY customer service! The entire team at GRV is beyond nice, super professional and dedicated to making sure their customers are satisfied. I’d 100% recommend them to anyone seeking to purchase an RV and would buy from them again!!!
From presentation to sales to finance the entire process was seamless. The entire staff we met were professional helpful and courteous
Very good staff that found what i wanted and got me in and out in no time at all.
Your people are so nice and helpful
Easy transaction.
The experience was very good after we got down to serious business. You have a great building and a lot to offer with General RV.
Talented people that understand there products!
Wixom is about an hours drive on s good day a your store in Brownstown is about 15 minutes and I will not go to Brownstown!
Thanks for the Great Job Chuck!!
The service people we dealt with were knowledgeable and helpful.
From the start, Megan, our sales person, was wonderful. She put in the second effort by sending a narrated video and data sheet that helped us decide. Kelly did our delivery/walk thru and was wonderful, informative and patient.
Jamie did our docs, was informative and polite. I felt he knew what he was doing.
Brian, one of your service managers assisted us retrieving stuff from our trade and was very kind, helpful and patient.
Overall, we had a great experience, thank you all.
I was greeted right away, very personable, I like that and was taken care of right away, information was taken abt what was needed and as I waited someone was checking on me and letting me know what was going on with my rv. I would definitely recommend the West Chester location, everyone there seems so friendly and smiling. Great customer service!
No pressure, great facility, everyone we encountered were helpful.
Only negative was I purchased a camera that didn’t come with screws I needed to install, guy at parts counter checked another box to see if it had them, and looked in his stash with no luck. But if shop were to install it they would have screws. I hadn’t towed in seven years so I really would have liked cameras getting on interstate a block into trip home.
The parts associated was very helpful, knowledgeable and friendly.
Very nice service tech.
Vince has been good to work with and keeping me informed about the service
While shopping for a new trailer- General RV was the first place we looked. We wanted to check out an older trailer on the lot and ended up liking the Intech. It helped that we knew one of the Manager's Clint Easling and he helped us make the purchase. We trusted his knowledge regarding the different trailers and how they ranked.
Our experience was excellent, the staff went above and beyond to accommodate us .