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Customer Testimonials
Their patience
Above and beyond sure makes this company stand out. New or used, they go the extra mile. Most importantly is the kindness and awesome people during our visit. Thank you so very much ☺
Their patience and willingness to work with us over a few weeks
It’s was a first class experience
The staff was friendly and professional
Excellent experience, we were treated very friendly by knowledgeable staff.
Everyone where very professional and caring, very good srvice
Very professional as well as friendly service.
Truly exceptional customer service
Great service with quick turnaround
Andrew's hard working on getting warranty work approved
Service
Very thorough, detailed throughout the process.
My adviser, Danny was very helpful and kept me informed throughout the entire process. Very willing to work around my schedule for completion of work and pick up.
Heather and her service folks were very accommodating and fit us in to a busy schedule. Nice job!
Prompt, friendly, thorough
I’ve been a customer of General RV for 10+ years.
Keep up the good work.
Thanks
Every thing went fine . Service and communication was greay
Great customer service
Very friendly staff
Everyone of the employers in the service department was very helpful and friendly.
We were passing through the area and developed a problem with our towed vehicle turn signals. General RV in Birch Run Michigan got us right in. We were treated very politely and professionally. Our service advisor was very informative and friendly. She let us know up front what the process would be and the pricing structure so we could make informed decisions on how we wished to proceed. The repair was completed quickly and we were able to get back on the road with only a few hour delay. We were very happy with our experience. The facility was clean, well stocked and everyone we encountered while there was friendly and helpful.
Sam and Pam Walton
Palmer, Alaska
Work done on time and as stated.
Everyone was kind and showed concern for my trailers issues. Responsive to all my questions. Special thanks to my service advisor, Amorette! She is a great communicator and kept me in the loop as to progression of work be performed.
Service, Responsiveness, attention, delivery
The service was performed as expected and the communication back and forth was great.
Professionalism and prompt service. Everything was explained very well from the pictures to the text messages. Very satisfied!!
It was very kind and gentle
Easy going. I was shown multiple options and everyone was knowledgeable regarding product without being arrogant. I didn’t feel pressured to buy additional products.
Our service rep, Joseph, is remarkable. He is great at communicating with us and helping to meet the needs of our coach. We have never had this level of service at any other dealership...and we are on our 6th rv.

Everyone is so friendly!