Customer Testimonials

My first interaction with General rv was pleasant. But was not able to make a deal.
Then I encountered Tory from General RV in Dover Fl. I was compelled to drive 178 miles, to south Florida to get my deal ! By what he said: "I will do everything I can to get you a deal". "To make you happy". I took the chance.
This is what that drive south gave me.
We don't have what your looking for, But we will find and get you one in 24hrs.
They found one in 15 minutes about 100 miles north and said, it's in Winter Garden, Fl. This will be your deal. Tory and his sales manager gave me a price and I gave them a down payment.
They worked out the paperwork with a receipt and said I could pick it up Wednesday.
I returned home and within 24 hrs , General Rv of Winter Garden fl called and had some questions about our tow vehicle. All was great and we made the appointment for pickup.
Bryan in service was fantastic, he took kim and I to our new 2026 Grand Design Imagine 2700BS travel trailer, to check it out and a walk through. ( under an umbrella from the rain) answered all our questions and gave an enormous amount of suggestions.
Ken in finance explained all the paperwork and we were able to get it completed in a reasonable amount of time.
Everyone we encountered at Winter Garden General RV were the REAL VIP'S.
THANK-YOU Everyone at General RV of Winter Garden, Fl. Don and kim Davis.

Seems everyone was willing to help me with anything I needed

The Salesman Joe Crement was fantastic, ask for him. He took all the time I needed which was a lot. Fair price and the hand offs between departments was great. The independent inspector said the RV was very good shape. He had a few items on his list to be worked out. I emailed them to Joe C. And received an ok with in an hour. All items where taking care of and I was very pleased with the patience of there teams. I was first time buyer of an RV. I feel I got a very good unit and look forward to getting on the road. Last thing, they have fresh cookies baked on site.

Wonderful sales staff. Wonderful service. Would recommend highly to anyone who is looking to get a camper!!!!

The employees are very friendly and knowledgeable. We will recommend them to our friends.

Our salesman, Mike, was awesome! He was attentive but not pushy, which we appreciated greatly! The manager and finance person made everything seamless. Jerrell was great at pick up. He was very knowledgeable and made sure any concerns were immediately addressed.

Shawn and Anita are fantastic. Very pleasurable experience.

Extra time that was spent helping me learn how to use the RV and hitch

I had a great experience purchasing my RV from General RV. The entire process was handled virtually, and they made it incredibly easy from start to finish. The financing process was straightforward, communication was excellent, and they clearly explained everything I needed to provide. The paperwork was efficient and hassle-free.

A special thank you to Zach, who was fantastic throughout the process. He made sure I had all the information I needed and did an excellent job with our Zoom walkthrough of the RV. Even though I wasn’t there in person, I felt confident and well-informed every step of the way.

I truly appreciated how seamless they made the entire buying experience and would definitely recommend General RV to anyone looking for a professional, organized, and customer-focused dealership.

The people were very nice and helpful! The place was clean and inviting!

Service parts was very helpful.

Very friendly and not too pushy

Kevin was understanding in what our must haves were while sticking to our budget. He made us feel like friends instead of just another sale. He didn't try to pressure us into purchasing something that we didnt need or want. Marty was super helpful and explained everything throughout the financing. Overall, everyone was very nice and willing to answer any questions we had. Great place to buy! We'll be back when we need to upgrade!

Friendly service people

This is our 3rd rv. By far the easiest transaction from start to finish. Haley answered our questions..very knowledgeable ..very patient..we enjoyed working with her ....we did not at any point feel pressured ..all the staff were friendly.. good experience.. thanks everyone..

Everyone was very helpful and low pressure. We really appreciated the entire crew, especially Scott Becker who was extremely patient and knowledgeable.

I had my fifth wheel in for a recall and was having an issue with on of the slides. They looked at the slide discovered the problem submitted a warranty request and scheduled an appointment to install the parts before I leave on vacation

Christian was very helpful. I was able to write down notes on what to do with the water filter and hot water heater. Plus, he informed me that it is best to turn off the ac before I turn off the generator. I greatly appreciate those types of helpful hints.
My van has two recalls. The general manager was able to get the five hour recall done. I live three hours from the general RV shop so I am very grateful when work can be completed in a day.

It was friendly and easy to manage from a long distance away from the RV.

Allen did a great job in scheduling our repairs and keeping us updated on progress.

Everyone was very friendly . Answered all the questions we had. And try to get the best financing possible.

Jean, my service advisor communications were good, however, my original service advisor had a family emergency and I was left out on the lurch and had to contact the service manager, Kyle, to figure out what was going on. They apologize and conveyed it was a little chaotic trying to handle his hand off of customers waiting for parts to arrive and scheduling subsequent service. I felt for the General RV team as my previous service advisor, as I found , passed away unexpectedly (sad/shocking). Bottom line, the parts were reasonably priced and the service was fine - I have never departed the service department without finding something discrepant. My wife and I are overly nit picky because it seems like there isn’t a quality assurance process post completion of work.

The video walk around was convenient

Straight forward negotiations and no high pressure tactics.

Very friendly and attentive, other than a couple of hiccups everything went great

The people were all great. Every one from finance to the guy who set up my hitch!

Overall very great experience. We had a good sales person and also a very helpful finance person.

Did everything we asked in a timely manor

Good people explaining in details what I need to know as a first timer trailer buyer

We had a great experience with General RV. This was our first camper purchase and will definitely come back when we want to purchase our next camper.