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Customer Testimonials
Service staff were very responsive to each concern and seemed quite knowledgeable about the RV and the particular nuances of the manufacturer.
I absolutely love sara
Missy is the best! Very professional and courteous!
We worked with Scott and he kept us informed throughout the process of our repair. He was polite and professional.
Keith explained everything and was very thorough.
Everyone was very friendly. I was treated like a VIP.
Fort Myers was also the same. Nice to see both places work together
From start to finish absolutely stellar service. Kyree was amazing. He found the perfect rv with everything I asked for. Ray was wonderful in getting us a great extended warranty and all our paperwork. The best part of the whole experience was Luke. He did an orientation with us about the motor home and was very fun to learn from. He went the extra mile to make sure we understood everything and could operate it ourselves. If you are looking for a camper or rv you need to get to general rv and talk to Kyree. I can't say enough good about these gentlemen.
Selection
Friendly and courteous staff, willing to go the extra mile to help.
Friendly staff, clean comfortable show room and lounge.
They were very professional
kind and friendly
Very friendly staff and the workmanship is great. Tracy is my service contact and is excellent to work with, she keeps me informed of the work and is always cheerful.
We have purchased 5 RV’s from here. The way we have been treated is the reason we keep coming back.
The service staff was amazing!!
I have a great experience with the service department
Walk in service was timely and great customer service!
Friendly service personnel, with full disclosure on all services performed
Steve was great, he took his time and explained everything to me.
Friendly people, a great facility, staff that know what they’re doing and everyone working together was very impressive.
Got us right in for an appointment.
Steve is absolutely the best!
The VIP treatment
I Stopped by to purchase a couple of Accessories and was very pleased with how helpful and professional the parts representative was.
The West Chester location has been wonderful. I highly advise avoiding anyone in the internet sales department however. Deal directly with someone at the location. Had I known that the people I was speaking with to complete my deal were not going to be available following the sale and when my BRAND NEW rig BROKE DOWN leaving the dealer.. I would have never purchased my Motorhome. Rob at General Rv has done everything in his power to make this situation right, and is an outstanding guy. He truly deserves a raise for the situation that was thrown at him. I hope to do more business with Rob in the future.. but my level of trust with anything else will certainly need to be built and earned.
Our experience with this particular RV purchase was really a good one. We had been dealing with our salesperson for about 3 months and never did we feel pressured to make a decision immediately. Once we decided to make our purchase the negotiation was very smooth all throughout the financial process. On the day we picked up the RV all our previous concerns were fixed. Walk through of the unit was also as smooth as could be.
My service rep Megan was soooo knowledgeable & helpful. They did exactly what they said they would & very timely.
Friendly staff and reliable service that always call you back
They worked hard to get us in the payment range we wanted

Everything went very smooth, The whole team did a very nice job from start to finish