Customer Testimonials

Customer service is top notch! Our purchase experience was one of the best we’ve had in a while.

Excellent communication, respect for customers, willingness to complete warranty issues.

Service was well explained prior to work being done.

Tonia Young is the best. It's a pleasure to have her schedule and make sure our RV is serviced properly. General RV is the best.

The service advisor was professional and concise in the manner and cost of the service I was requesting.

The team members are Really interested in helping you. The showroom is clean and the parts department is well organized. My RV is in for service now 12:7:25, however I needed a part a month before and Emily Fletcher found it !! Nice work.

Excellent Service

Dan Sherman and Weston Bird are phenomenal individuals to work with!
Dan played a huge role in the success of us making a purchase at General RV.
Kuddos to the team at the Huntley store-Reception Desk, Bruno, Leslie, Dean & service team and Moe! We were considering financing the new unit, however, we were dissatisfied with the meeting we encountered at the Huntley store. Other than that particular situation and a couple “minor flaws” with the trailer workmanship- we definitely will recommend General RV to all our family, friends and acquaintances!
Thank you, we love our Brinkley!
Jerry and Shauna C.

They did what they said they were going to do No BS. We look forward to working with them in the future!!

Quality workmanship, good turn around time, great staff, very efficient.

speed and price

Nice people. Quick service

Being kept informed and explaining what the issues and resolutions required.

Everyone is eager to help and fix any issue you may have

The wonderful people who took VERY GOOD care of us. The worker who fixed things we found (not but two) broke or needing a little work. The salesman Chris, who was so kind when dealing with us, he even called the day after we left, to check on how we were doing. The finance guy Vincent (I believe) who had us signing so many papers we thought we were going back into the military. 😆 The wonderful lady Tammy who walked us through our beautiful new used rig. Tammy was very informative and helpful she was even kind and uplifting though she had to put her loving companion down, bless her heart. Thank you ALL so much for getting us taken care of. We will deal with yall again. Oh and Justin who even agreed to call and have the fogged windows fixed once we got ready to leave Florida. We would deal with these folks again.

On time at appointment time

Very friendly, professional, informative, and affordable

Very impressed on how they treated me on buying my tv and especially when I picked it up. They were organized and greeted me in a welcoming way making my experience wonderful!

I wish I had the time to spend a night there when we purchased the New class c. I have been reading all my manuals. I would of liked to talk to the techs a little more

Repaired my unit in a couple of hours

Quick, answered all my questions. Great customer service!

They were professional and they got my RV in and fixed in a timely matter. Even when they were extremely busy.

Thank you

Vinnie D.

Billy Ray was such a great salesman.

Very friendly and informative

Good communication during the repair process. Claudia represented my best intrests during the warranty repair process.

The up to date progress of my service. Chad did a great job keeping me posted on findings and game plan to get me back out on the road.

Everyone is very nice and very helpful

We had an excellent experience. We are full timers living in our 5th wheel. During the recent cold snap, we found out that our heat was not working. Brrr. We brought the camper in and within hours, we had heat. We are very grateful for the speedy service so we can get back on the road.

Service representative is fantastic

Good communication and repairs.