Customer Testimonials

Will was very professional. For instance - Demonstrated with his communication skills. Kept us informed and explain the repair process, charges, and advocating getting the service needed.

Friendly and knowledgeable staff.

Staff was very personable, polite. Concerns. Picked up our motor home two days ago. 1. No manuals for anything. 2. Rear camera not working ( all fog). 3. Nobody could show us how to use nav, radio, camera system?? I believe it not working at all?? No way to hold front hood up?? These are very important things that should be working on a motor home??? We also should have been made aware especially about the nav. As this is a substantial cost!!! Thanks John ,Joanne Sables

Employees were very friendly and acted like they knew what they were doing. John was a very good service representative and kept us informed the whole way along.

It was great

Everyone was very welcoming and knowledgeable.

Start to finish the team was amazing from Christian and Tyrell and Brent . Blake and Joey in finance . Gail in parts. Bryan in delivery. Both miles in service. Best experience I have ever encountered with buying a camper or vehicle. Now enjoying camping one campsite at a time

Same day service!

I could not be happier with the Fort Myers crew! Sales, delivery, finance all 5 star! I particularly want to express my appreciation for George Spencer! So very helpful! I highly recommend them!

Great experience, friendly and competent staff. Took me in for service with no prior appointment and got me back on the road.

I liked Enoch. He was the only person at General RV out of 3 that I talked to that day who was more than pleasant, sermed determined to help me and committed to making things work out. He continued to make my experience with General RV pleasant and successful. I had just decided I would not be bringing my service back to General RV but after working with him I would not go anywhere else. He was thorough, informed me about what could and should be done and what could not be done.

Steve - Salesman
Accommodating, understanding, professional, easy to deal with. No intimidation, no problems, straightforward. Perfect person to deal with when working on a large purchase.

Business Manager
Attentive and thorough, and still with a no BS approach. Another perfect person to deal with on a large purchase.

Amber - Delivery Coordinator
Thorough, communicative, professional, friendly. Made certain that delivery day went perfectly and without any problems.

James Davis - Walkthrough
Exceptionally thorough with checking and double checking. Made sure to already be familiar with my product and my needs before we even got started. A lot of times, these walkthroughs are annoying and useless. James made sure to focus on the important stuff and still make sure to touch every aspect of the RV before I departed.

I didn’t get the names of these two folks, I wish I had:
A younger man and younger woman, were responsible for getting my hitch setup and connecting the trailer to my vehicle.

I had many questions at this point, as I haven’t towed in many years and was nervous about getting the hitch setup and connected properly. Both of these employees have exemplary customer service skills, exemplary people skills, and were extremely patient with my questions and making sure I understood everything clearly. The young man took the time to thoroughly explain my brake controller to me, and even took time to circle through the parking lot several times with my vehicle and trailer to make sure my questions were answered.

Again, I wish I had caught their names. Their professionalism and courtesy was probably among the highest I’ve experienced at any business transaction, and it made me feel valued and respected as a customer.

Thanks!

No pressure and very attentive

Very friendly staff

Very friendly and knowledgeable, Jennifer tks

Always honest and great service!!!

Very nice and friendly people to work with. Great customer service.not high pressure sales staff. They did extra things that we didn’t expect, like new trailer batteries and propane. Best dealership we have worked with. Great walk through.

Nate explained everything well to me, and was super friendly and helpful

Very organized.

Friendly, thorough and professional.

Friendly service representative and clear communication

Joe, the tech that worked on our Newmar was EXCELLENT. He was very helpful and taught me a lot about my RV.

Very helpful, friendly and not pushy.

Customer service
I’ll be writing a review soon !!

I had the pleasure of working with Jamie and Sebastian. From my first contact with Sebastian to his follow up call to make sure I made it back to Ft. Lauderdale and the way that Jamie stayed on top of everything and never let not know what was going on. They were an amazing team. Very definitely made me feel like a VIP. I would also give recognition to the gentleman who worked on my unit putting the hitch on and swapped out my battery. And last but not lease, Kenneth for doing an excellent job with my walk thru. Thanks all Gary Mallow, MD

It was all good

Amanda is always very prompt, communicative, informative, and follows through. Getting a motor coach serviced is never fun, since you’re e guaranteed to spend $500+. She does a great job though, making it as painless and speedy as possible.

Very friendly and knowledgeable, and though the process is not complete so far, they’ve worked with us every step of the way from scheduling future date for Pickup to getting prices and appointments to have personal vehicle equipped to be flat towed

Every one was very helpful and made the experience was great. Every one i encountered from the sales person to the sales manager and management. Just a great team to talk to and work with. This is my 2nd time at General RV i find it to always be a pleasure.
Great Team and Thanks for all you do.

Matt was direct and very helpful. He helped with questions, paid attention to details and kept us informed.