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Customer Testimonials
Everyone was helpful. We had an issue with the refrigerator and since we are full time and 2 hours away they pulled one from another unit to expedite the process
Friendly, efficient, reasonable prices for area, good technical expertise
Good service and excellent people
The experience was very informative, very friendly and everything was done at a proper amount of time and they were also great people to talk to just all around good experience
Audrey kept me informed on the progress of the warranty work of which I appreciated. My experience with General RV has been what I expect when it comes to customer service.
Greatbodywork. Everyone so friendly.
Great people to work with!
Timely manner.
Will was very efficient
Craig is great! Super knowledgeable and responsive. Thanks for a great experience!
Nate the service manager that has handled our service concerns has went above and beyond to satisfy our concerns and needs. He is very kind and respectful in handling our issues, he does his utmost to make sure repairs are done right and in a timely manner. We are very pleased with Nate.
We had a great experience with everybody that worked with us there. Our salesperson Jorğe was extraordinary.
Quick response when ordering parts and installing
People were very nice and helpful.
Customer service was great. Matt and his team were efficient and gave excellent feedback. Felt like I was truly taken care of as a customer. Couldn’t be happier.
My wife and I bought our 1st RV (2026 Winnebago Thrive 22mbh) recently from General RV in Ashland VA. We had a great experience. Starting with our sales person Jaz, great people person, fun, and knowledgeable! Sales manager Doug, Justin in finance, and everyone we worked with made our buying experience great! We would recommend friends and family to give them a shot if they are in the market for a new or pre-owed RV or travel trailer.
Gage was excellent to work with- provided frequent updates
our sales rep Rick Furtney was very helpful, he took his time showing us what was on our want list. he showed us quite a few travel trailers and on the very last showing; my wife and i agreed on this one. in fact, we took it out camping that very weekend in Davison all the bells and whistles worked and had no issues at all.
Thank you, Rick, for everything.
The issue I had with my rv was fixed promptly and the team is great to work with at General RV
Sarah in the service department is awesome...
Very easy to work with. No hassle when I needed to make a few changes with my purchase. Great place.
Outstanding service! Staff was a joy to work with!
The service is great and fast. My only complaint is that the warranties seem to be useless
The people there are the best to take your needs and service with no stress in purchasing. The respect and courtesy we had was unbelievable I would recommend everybody to buy therethey are very helpful and understanding. I will buy again there from sales to service and finance thanks and keep up the good work. Dave and eva hapeman
I was able to walk directly into parts and get exactly what I needed.
Pricing, selection and staff!
Backup staff helped when assigned service writer was late. Tech scratched our floor and acknowledged and was honest. I appreciated that. Will get repaired when we come back July 7 for some recall work. And I love the coke machine.
I worked with Andrew in the parts department to order items for my Brinkley.
He was a pleasure to work with and made everything so easy. From now on I will always order anything I need for my RV through him.
Very friendly and courteous. Really appreciated Matt.
I really enjoyed the interaction with the parts counter and was really impressed with the service and knowledge of them. I will definitely be back for more stuff.