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Customer Testimonials
The help and service techs were very helpful.
Good experience with sale management no problems to report everything was up to my expectations. Thanks again.
Professional, courteous, and prompt
Everything went pretty smoothly, and everyone one is polite.
Only reason my rating is a 9 and not a 10, is my pick up day.
We were scheduled to come in and out at 9:30. We were told everything would be done. All that was to do is the walkthrough and hook up.
It came then to our attention the things that were to have been fixed beforehand were not.
It was delayed, and delayed. Then when we were finally able to hook up it was 4:00pm.
It wasn’t until 6 1/2 hours later we could finally leave with our camper!
Everyone we talked to felt horrible for the delay, I do understand it happens! Yet between finance and pick up was a week, so I do feel as though there was plenty of time to prepare on their end.
None the less I am very happy with my purchase and would still recommend this location to others!
Professional salesman William was great!
The personal attention they give you
Matthew was a terrific service advisor. We came without an appointment at 9 am with an electrical issue. Our coach was purchased from General RV in Ashland, VA. Matthew could not have been more accommodating. They took our coach in for service immediately and we were out by noon. Extremely happy with the service.
The people! The people! The people! Every person was amazing and worked tirelessly to make sure our motorhome was perfect and ready for us. We did not just buy a new motorhome, we made new friends!
Excellent service
They were friendly. They tried to answer my questions and concerns. So far I am pleased with the care they provided. There are a few problems that we have noticed with the travel trailer that we hope to get resolved.
Mary was very helpful and went way above.thanks which I could buy a trailer from you.
Fast
The walk through was the best!
Prep was as promised & our salesman was super.
Sarah was very helpful, kept me informed and I was very happy with the service
Great people. Honest people. Well worth going with the best!
How quick they got the part to us.
Courteous and a job well done.
Ashley is wonderful.
Very nice people and quick response to all questions
We love our Nexus. The service people have been very nice trying to fix the problems.
Good selection, Good prices, and Good people too.
The roof came very clean and the whole rig looks great! Mr. Zimmerman was great to work with.
Nikki is always great. Friendly service team, great atmosphere
Mike Williams did an excellent job of handling my service needs. He obtained the needed part and fitted it in to their busy schedule to take care of my service problems. Mike is a strong asset of the General R V service staff.
Amazing results!
Everyone was very helpful and friendly.
Got G12 working again and the mirror to stop sounding like a chipmunk in the wall.
Knowledge on sales
Jake was great to work with, great and timely service with great communication
Tina and the rest of the service department did a wonderful job. I feel that she needs a pay increase. The only disappointment was no popcorn. Otherwise everything was great.