Customer Testimonials

Everyone is very friendly and helpful

Thanks for your courteous, professional assistance with our new RV. We greatly appreciate Melissa for the thorough walk-through and Katie for her help with making the deal go smoothly!!!!

Great customer service

General RV was very thorough, clear and concise. I would not hesitate to recommend their services. I was 1--% pleased with their attention to detail - Ed Otto - Director of Bands 9-12 Downingtown West HS

Roy Watts in the parts department was very helpful and went out of his way to assist us with ordering keys for our travel trailer that we misplaced. When I called General RV initially, the individual I spoke with basically told us that because the trailer was new, there were likely no key codes and the only thing we could do was take out the lock from the storage compartment and bring it in. Roy emailed us, looked up our sale info, obtained the vehicle number and placed an order for us for new keys.

There friendliness and honesty.

2 years ago I purchased a used travel camper with no issues and when I need something the store seems to have it. So all is good.

I worked Service for 48 years and I can tell you that the Service advisor Ken, and Tina in parts were great. Went over and beyond to help me with my tire and wheel issue. Thanks again we made it home safe in Ohio.

Very helpful, took the time to explane. Not pushy

Respectful, helpful, caring and knowledgeable individuals who worked with me. Could not have asked for a better experience.

Timely and professiinal

The customer service

Tonia is as usual very knowledgeable and helpful.

Everything went smooth from the install of the Blue Ox tow bat system on our Jeep Gladiator to the demonstration ! And we even had the first oil change done on our C-Class

We had a blast with everyone we worked with! They handled us well and we had a great time.

Justin S & Matt T are awesome to work with

I was taken in on time and the inspection was completed in a timely manner while I waited.

Treated you like family

I like the way the customer is assigned a representative. Makes it much better.

Good service

Megan and Jeremy are always very helpful. Thank you again.

Good communication on status of repairs and timely resolution

Loved

They worked with us to get the deal that was good for us.

Very friendly staff

Everyone was super nice: Kathi, Ashley and Brian! Work was done in a timely manner. Ashley kept us updated with what was going on. We have found a great place here in Jacksonville to have any work done on our rv. Thanks!

The local dealership did what they said they would quickly. I didn’t detect any bs to get stuff fixed I didn’t need. The only thing they suggested to me was a safety related item that actually needed to be done.

Friendly, helpful employees and the whole crew were very efficient

Customer service is excellent, Nikki goes above and beyond to help the customer, she walks you through start to finish and answers any questions along the way. Thank you so much Nikki.

Well oiled machine, took care of everything for me as a new RV owner. Thank you.