Customer Testimonials
They did an awesome job servicing my truck. When a mistake was made they owned that mistake instead of trying to cover it up and corrected the problem. Awesome service from too to bottom.
I come to you all because of your service department. I use to go to another dealership closer to my house, but Don is pleasant and knows what he’s talking about. He is organized, professional, and takes care of his customers. That’s why I come there.
The way me and my wife was treated was great I’ve been to other dealers and they wouldn’t even take my info cause I’m a mechanic and I’m always looking that way but yall was more then happy to sit down with us and find out what we had and needed and even what was going on in life Josh was great thank you so much
Darin Vaughn Brandon white and Jarod whitlow great to work with
They have great customer service
Everyone is so friendly and eager to help.
I absolutely love my 2024 Kona N Line. Great performance and great comfort. Service is outstanding and everyone is so friendly.
Your service worker Brenda “leigh” Carr is An amazing worker and truly made the experience with Don Franklin remarkable.
Convenient location and a wonderful waiting area
Quick services. Friendly personnel
Service is good and they will tell you about how long it will take and they have been on time. Also I ask to have brake pads checked and they did and said were ok . Some people would have taken advantage and told me they needed to be replaced so I was really pleased at they were honest
Got the car in for service in a timely manner. Didn’t take too long for the service to be done.
Always get me in on time and keep my up to date on needs
Promptness. Very friendly
Friendly personnel
Excellent customer service and excellent service on my car.
Conveniently located. Services were provided quickly. Friendly staff and worked with my schedule.
Customer service with attention to detail from the time that you hand over the keys to your vehicle to the point of pick-up.
Helpful and kind. Took care of the problem..
Everything was very quick, compared to other dealership.
The service is grate and timely. Convenient location.
As far as service, I’m glad you’re open on Saturdays! Keeps me from taking a day off work just for an oil change. Your sales people go above and beyond to help find what you’re looking for! The Finance team are top notch too! Everyone is helpful & friendly!!!
Friendly and informative
Easy to get appointments.
Your staff is incredibly hospitable and knowledgeable.
Very professional
Friendly salesmen, friendly services guys. It’s been a good experience. I would HIGHLY recommend Don Franklin.
Saturday appointment availability
Good service
Everyone was nice