Customer Testimonials
You found a problem no one else could. Thank you.
good service
I'm really impressed with the level of service I received. The team was friendly, knowledgeable, and efficient in fixing my car. I appreciate the transparency and communication throughout the process. Overall, I'm very satisfied with the experience
Cody and Lance were both excellent to deal with. Went out of their way to assist me with the trade.
Product and services are exceptional and noteworthy! Above my expectations for quality, comfort and is aesthetically pleasing and unique character. I highly recommend Don Franklin Kia. Their professional staff are knowledgeable, compassionate and operate with a spirit of excellence..
Outstanding service
The office personnel at the Monticello location are a fantastic group. They check everything that I ask about, whether it be valve stem covers or skid plate clips, they are on it. Thank you!
They were very quick about getting my vehicle serviced and wash didn't have to wait two hours for it to get in
Everyone is friendly and willing to see to your needs. Top quality of products used and listen to your concerns.
It was good, I appreciate that you took care of the problem the car had.
Love my Telluride
Friendly staff.
Reliability, performance, features, gas mileage
- Good reception
- associates friendly and courteous
- building clean and organized.
- quick service.
I travel over an hour to get my vehicle serviced at this location because it is always a good experience. Nice staff. Quick service. Not pushy about additional services. It's just a good place to get service done.
Oil changes are done in a timely manner, repair work has been done to my satisfaction with my vehicle. Service personnel are always polite and courteous.
I love that Mr. Franklin himself was willing to make my car situation right.
The guys are personable and accomadating. Very nice.
Great customer service. My service writer Jacob is the best. Super professional and knowledgeable.
Friendly staff
Efficient friendly, service techs are great they keep your vechicle clean thank you for great service
Same day service with an appointment
Great.
Good value. Helpful service.
Your Representatives have been Professional and consistent in their daily efforts to assist customers.
First time for me. The service team was professional, kind and friendly. I’ll go back.
Time explained as to what was happening and also that of technician or service rep being down to earth
Always do excellent service and very friendly customer service!
They keep you informed about your car, they let you know what they find, and they ask you if you would like to change filters
Everything