Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   February 28, 2026 — Rated 10 out of 10 by Mary Sanders Don Franklin Bardstown - Service
What do you like about our products and services?

The customer service was excellent.
I appreciated the car wash after service. It was a nice surprise.

Report a concern   February 28, 2026 — Rated 10 out of 10 by Patricia Riddle Don Franklin Ford - Service
What do you like about our products and services?

Serve very was great! Curtis was our man this last time, awesome person!

Report a concern   February 28, 2026 — Rated 10 out of 10 by Michelle Burns Don Franklin Burkesville Service Department
What do you like about our products and services?

Always friendly, ready to serve my cars needs. Prompt, quick and thorough!! Thanks

Report a concern   February 28, 2026 — Rated 9 out of 10 by Aaron Antle Don Franklin Somerset GM Service Department
What do you like about our products and services?

Usually get in and out pretty quickly. Staff is all friendly and professional

Report a concern   February 28, 2026 — Rated 10 out of 10 by R.B. Don Franklin Campbellsville Service Department
What do you like about our products and services?

They let us in without an appointment

Report a concern   February 28, 2026 — Rated 10 out of 10 by Dan Purtee Don Franklin Somerset GM Service Department
What do you like about our products and services?

Scheduling and service.

Report a concern   February 28, 2026 — Rated 10 out of 10 by S.W. Don Franklin Campbellsville Service Department
What do you like about our products and services?

They went above and beyond to get my car back on the road

Report a concern   February 28, 2026 — Rated 9 out of 10 by Phillip Ball Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast and friendly

Report a concern   February 28, 2026 — Rated 10 out of 10 by Laura Murphy Don Franklin Campbellsville Service Department
What do you like about our products and services?

Can get me in pretty quick and get me finished quickly as well.

Report a concern   February 28, 2026 — Rated 10 out of 10 by M.K. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Excellent service very friendly

Report a concern   February 28, 2026 — Rated 10 out of 10 by Mark Smith Don Franklin Burkesville Service Department
What do you like about our products and services?

Good friendly service and prices are good!

Report a concern   February 28, 2026 — Rated 10 out of 10 by B.M. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Friendly service

Report a concern   February 28, 2026 — Rated 10 out of 10 by L.F. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Fast and efficient and very friendly

Report a concern   February 28, 2026 — Rated 10 out of 10 by S.I. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Easy to get in

Report a concern   February 28, 2026 — Rated 10 out of 10 by P.W. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Always friendly and excellent service. Appreciate that they always call if a problem is identified during the service to inform me of the problem and to get my approval to correct.

Report a concern   February 28, 2026 — Rated 10 out of 10 by C.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Excellent vehicles (we have 4 Hyundais) that are reliable and fits our lifestyles. Service department is friendly and trustworthy. I appreciate that!

Report a concern   February 28, 2026 — Rated 10 out of 10 by T.H. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Friendly service

Report a concern   February 27, 2026 — Rated 10 out of 10 by S.F. Don Franklin Bardstown - Service
What do you like about our products and services?

Fast and efficient

Report a concern   February 27, 2026 — Rated 10 out of 10 by G.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

First of all, I’d like to mention, I like the new building and the way the service department and service desk is set up.
I’ve always trusted Nissan service department with all my vehicles

Report a concern   February 27, 2026 — Rated 9 out of 10 by T.B. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

My last service was completed within 30 minutes.

Report a concern   February 27, 2026 — Rated 10 out of 10 by S.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

The communication and service was excellent. Thank you.

Report a concern   February 27, 2026 — Rated 10 out of 10 by R.I. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The staff was exceptionally helpful and I like the Genesis GV70.

Report a concern   February 27, 2026 — Rated 10 out of 10 by S.L. Don Franklin Russell Springs Service
What do you like about our products and services?

I like their service very good, been with the Franklin‘s for years. My father-in-law was the first to introduce us to the Franklin’s, that was when their dad had the business very good people. I would recommend their business to other people 👍🙏

Report a concern   February 27, 2026 — Rated 9 out of 10 by Y.Y.E.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

All a costmer wants is reasonable service at a fair price

Report a concern   February 27, 2026 — Rated 10 out of 10 by T.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service

Report a concern   February 27, 2026 — Rated 10 out of 10 by Justin Brown Don Franklin Campbellsville Service Department
What do you like about our products and services?

Always fast and very good price for service

Report a concern   February 27, 2026 — Rated 10 out of 10 by Barbara Atwood Don Franklin Lexington GM Service Department
What do you like about our products and services?

Friendly, knowledgeable staff and clean, comfortable waiting area.

Report a concern   February 27, 2026 — Rated 10 out of 10 by K.B. Don Franklin Monticello Service
What do you like about our products and services?

Thank you!

Report a concern   February 27, 2026 — Rated 10 out of 10 by S.P. Don Franklin Somerset KIA Service
What do you like about our products and services?

Great customer service.

Report a concern   February 27, 2026 — Rated 10 out of 10 by M.G. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Thay where fast


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