Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   May 29, 2026 — Rated 10 out of 10 by G.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Employees are top-notch!

Report a concern   May 29, 2026 — Rated 10 out of 10 by R.K. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

You stand behind all that you sale at your dealer shops

Report a concern   May 29, 2026 — Rated 10 out of 10 by L.B. Don Franklin Monticello Service
What do you like about our products and services?

Easy to schedule for service. Prompt service.

Report a concern   May 29, 2026 — Rated 10 out of 10 by R.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great service manager

Report a concern   May 29, 2026 — Rated 10 out of 10 by Kim Culliton Don Franklin Hardin County Ford - Unsold Showroom Visit
What do you like about our products and services?

Customer service was great

Report a concern   May 29, 2026 — Rated 10 out of 10 by A.R. Don Franklin Glasgow Sales Department
What do you like about our products and services?

The process was easy and comfortable. The salesman was not pushy at all. I gives me piece of mind to know that my vehicles motor and transmission are under warranty for the next 19 years.

Report a concern   May 29, 2026 — Rated 10 out of 10 by J.G. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Very helpful and friendly staff!

Report a concern   May 29, 2026 — Rated 10 out of 10 by Harry Lockhart Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Greate sales staff

Report a concern   May 29, 2026 — Rated 10 out of 10 by R.P. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Ivan was great to work with in our purchase.

Report a concern   May 29, 2026 — Rated 10 out of 10 by C.W. Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

Friendly professional and fair service

Report a concern   May 29, 2026 — Rated 10 out of 10 by M.H. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Great Service

Report a concern   May 29, 2026 — Rated 10 out of 10 by J.L. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Don Franklin has high quality automobiles and their service is second to none. The sales staff will work with you and get you in the vehicle you are wanting. Very professional and very courteous. This is my go to dealership. If you're interested in a vehicle that is on a lot not in your area, they will get the vehicle delivered quickly. I highly recommend this dealership.

Report a concern   May 29, 2026 — Rated 10 out of 10 by Toney Toney&Karen McCutcheon Living Don Franklin Bardstown - Service
What do you like about our products and services?

Had an early appointment, for OEM trailer hitch. They got me right in and out in estimated time. Great service, very friendly crew.

Report a concern   May 29, 2026 — Rated 10 out of 10 by D.T. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Everything was perfect!

Report a concern   May 29, 2026 — Rated 10 out of 10 by F.R. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The young man is always nice to me.

Report a concern   May 29, 2026 — Rated 10 out of 10 by I.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Kind staff, excellent services

Report a concern   May 29, 2026 — Rated 10 out of 10 by C.N. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Friendly. Responsive. Quick

Report a concern   May 29, 2026 — Rated 10 out of 10 by Lewis Jobson Don Franklin Somerset KIA Service
What do you like about our products and services?

You replaced the detective self leveling rear shocks on my 2020 telluride. Fast service no arguments. We’ll run business customer oriented

Report a concern   May 29, 2026 — Rated 10 out of 10 by D.F. Don Franklin Somerset KIA Service
What do you like about our products and services?

I can book appointments on my Kia app. Customer reps are always friendly

Report a concern   May 29, 2026 — Rated 10 out of 10 by Steven Alves Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I really appreciate the service dept. Prices are reasonable and I don't feel like I'm pressured to spend more. They've always kept to the recommended svc to meet warranty requirements but don't hard sell additional products. Work is done right the first time and on schedule.

Report a concern   May 29, 2026 — Rated 10 out of 10 by Kenneth Franklin Don Franklin Hardin County Ford - Unsold Showroom Visit
What do you like about our products and services?

Knowledge and kindness of the staff

Report a concern   May 29, 2026 — Rated 10 out of 10 by A.F. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Dan

Report a concern   May 29, 2026 — Rated 10 out of 10 by Richard Gibbs Don Franklin Monticello Service
What do you like about our products and services?

Ease of purchase and no BS deal!

Report a concern   May 29, 2026 — Rated 10 out of 10 by T.F. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

The quality and reliability of the Toyota name. The service department seems very thorough while servicing my vehicle. I am happy your team sends coupons on any needed service

Report a concern   May 29, 2026 — Rated 10 out of 10 by Larry Watson Don Franklin Somerset KIA Sales
What do you like about our products and services?

Had exactly what I wanted in a vehicle. Communication was fantastic!

Report a concern   May 28, 2026 — Rated 10 out of 10 by M.C. Don Franklin London Ford - Service
What do you like about our products and services?

The work was done in a timely manner very satisfied

Report a concern   May 28, 2026 — Rated 10 out of 10 by J.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Prompt, fast and efficient

Report a concern   May 28, 2026 — Rated 10 out of 10 by W.R. Don Franklin London Ford - Service
What do you like about our products and services?

Good people and work hard to please customers!!!

Report a concern   May 28, 2026 — Rated 10 out of 10 by V.P. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Asked about service before performing them and very quick.

Report a concern   May 28, 2026 — Rated 10 out of 10 by D.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

The service advisors and the mechanics are very knowledgeable.


Privacy Policy