Customer Testimonials
Knowledgeable service representatives and timely service
Friendly service. Detailed answers to questions asked.
Good đź‘Ť
Fast and friendly.
I always get prompt service, especially if an unexpected problem needs attention.
The crew at Don Franklin Nissan are top notch !
Service department
My car has lasted me and I loved it since I gotten it from you all.
Steven does a really good job of explaining what needs to be done to the car. I especially like the complementary car wash, makes my car look new. Thank you, Steven and Felicia.
First experience was great! Very friendly and professional team!
Quick and simple
Everyone who took care of me were considerate and very helpful !
Smooth transaction. Everything as promised. Andy was super professional. Thank You and respect
Service department was very punctual, completing the work sooner than expected. I’ve had my vehicle there twice and no issues either time. Everyone was friendly as well.
Good quality. Easy. Fairly low pressure.
Every thing was done right my service was good they are very busy I had to wait a while but it was ok
Very nice people good work fair prices
Friendly and straightforward
I appreciate the balance of affordability and innovation in Chevrolet vehicles, which is perfectly complemented by this dealership reputation for expert, customer focused service.
Done business well.
I love that the employees are always willing to help or find me an answer. They are the best!
Quick and thirough
The buying process was smooth and stress-free. Everyone was helpful, transparent, and made me feel confident about my purchase. I really appreciated how everything was explained clearly and handled efficiently.
That they are near my home
The way you will negotiate. I had about 10-12 boxing matches with the sales rep Conner and we both came out happy. I love the way you handled everything, you just drive off in a vehicle and everything is taken care of. It was so wonderful to do business with you. Your salesmen were absolutely awesome! I will be back as soon as I can to purchase another vehicle. Thank you, Ronda and Grace Lee
Your sales agent Jill Caterpillar was a 10.0 level salesperson. We didn’t even intend to buy our car down here in Kentucky. Our primary residence is up in the Cincinnati area and we are 2 miles from a different Nissan dealer. The showroom, the noise, the pushiness of that dealership were overwhelming. Jill, however, was a perfect blend of helpful, prepared, accommodating, and upbeat. She showed high interest in us and our goals and was completely flexible when my wife changed her mind a couple times. I’m sure we wouldn’t have bought the car if it weren’t for Jill. Additionally, Walt was helpful and interceded on our behalf when it came time for trying to get a decent price. I will say, your prices were higher than other options we had for the same or similar car, at the dealership near our home. Unfortunately, the process of buying a car is completely painful – taking over seven hours of our weekend. While I was still looking for a little reduction in pricing,Walt eventually got close enough and I had to get out of the showroom. Is this every car dealers strategy? drive the people out of their mind by how long things take until they finally concede? Not a good way to do it but we got a great car with a great sales person, at a price that was fairly close.
The automobile and sales process
They were very helpful and extremely accommodating, and got us in super quick!
Very efficient and wonderful service
Kyle young and his amazing service