Customer Testimonials
Friendly and helpful workers! Nice waiting area for myself and my kiddos.
The service department is a world class team and that’s an understatement
If you find a car you like on the website they will bring it to your location or area.
Everything was great. Everyone was helpful. I appreciate the quick service.
Customer service is great!
Reliability
Efficient. Fairly priced.
I have always been a Ford girl I’m from Detroit
Very friendly staff.
Ty Cobbs was very Welcoming
Very thorough, friendly and speedy!
Friendly service!
Great product and services.
Great salesman in Ross! Very helpful.
I have had a great experience with the sales team especially John and his back up on this 2026 truck thank you all very much for working with me. I have a 2022 high country that the service department has kept up service and repairs for me ( thank you Steve and everyone else) all the people are very nice and helpful including part department.
Very frie day staff and helpful.
Very quick but checking out person was not a nice lady treated us like we was stupid
Very friendly always come out to tell you what your car needs or that they’re done and they walk you up to the police station
Get in and out in a reasonable time. Everyone is friendly. You are treated with respect and leave knowing your vehicle has been done right.
We had a great experience with Eli Last name removed, at Don Franklin Auto, in London.
This is the second time we’ve bought a car through them, and with Eli, and both times have been smooth and stress-free.
Eli was so helpful, patient, and professional. He found us exactly what we were looking for. Travis and Misty were also wonderful, kind, and caring.
We are very thankful, and would definitely recommend this Don Franklin Auto team to anyone looking for a vehicle!
Thank you again!
Nice people and good service
The ride back to work after dropping off 2 suv
Timely manner of getting vehicle in and out from being serviced
They are always so friendly and helpful. Met Tony service mgr and Garry the gym and both were super helpful and nice!
Everything was perfect and add the icing on the cake. My seller was not at the Chevy store so I called the Chevrolet store of Don Franklin and Glasgow and a man by the name of Brandon even though I didn’t buy it from their store was so very helpful and helped me through some of the things that I did not know how to use on my truck. They went well above my expectations.
Everyone is always very nice. They get me in and out quickly
Ease of making appointments
I like the quality of the work.
Friendly everyone helps you out.
Very pleased with the appearance of the dealership
and the professionalism of the entire staff