Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   July 14, 2026 — Rated 10 out of 10 by J.H. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

The ONLY place to buy a vehicle from in Somerset Ky!

Report a concern   July 14, 2026 — Rated 10 out of 10 by J.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Customer service is wonderful. Doug is always friendly and helpful and very knowledgeable of his job.

Report a concern   July 14, 2026 — Rated 10 out of 10 by Ted Stidham Don Franklin Campbellsville Service Department
What do you like about our products and services?

The service department at Campbellsville Don Franklin Ram is the best. Always have a great experience. Highly recommend!

Report a concern   July 14, 2026 — Rated 10 out of 10 by Greg Marrs Don Franklin Campbellsville Service Department
What do you like about our products and services?

Friendly and good work

Report a concern   July 14, 2026 — Rated 10 out of 10 by Patricia Wynd Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Good services, knowledgeable start and good balue

Report a concern   July 14, 2026 — Rated 10 out of 10 by H.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I like you service department they really take care of you

Report a concern   July 14, 2026 — Rated 10 out of 10 by C.M. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Fast and friendly service that I trust

Report a concern   July 14, 2026 — Rated 10 out of 10 by R.S. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Great products. GM. GMC.

Report a concern   July 14, 2026 — Rated 9 out of 10 by Brian Coffey Don Franklin Somerset KIA Sales
What do you like about our products and services?

They do me pretty good

Report a concern   July 14, 2026 — Rated 10 out of 10 by G.D. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

Personable people, good service, friendly and real people. Good price and good quality. We will be going back to you guys when new car is paid off. We will reccomend to anyone that wishes to hear about good quality cars.

Report a concern   July 14, 2026 — Rated 9 out of 10 by J.B. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Friendly and caring staff

Report a concern   July 14, 2026 — Rated 10 out of 10 by P.C. Don Franklin Burkesville Sales
What do you like about our products and services?

Friendly staff and very efficient. Great customer service.

Report a concern   July 14, 2026 — Rated 10 out of 10 by Sharon Morrow Don Franklin Somerset KIA Service
What do you like about our products and services?

Tyler, was very friendly, and he showed me the filters and went over things with me, customer service staff is wonderful

Report a concern   July 14, 2026 — Rated 10 out of 10 by G.H. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

👍👍👍

Report a concern   July 14, 2026 — Rated 10 out of 10 by Brenda Reed Don Franklin Somerset KIA Sales
What do you like about our products and services?

Everything!

Report a concern   July 14, 2026 — Rated 10 out of 10 by D.H. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Frankie Jo was a phenomenal sales person. She was very friendly and helped us throughout the process.

Report a concern   July 14, 2026 — Rated 10 out of 10 by Lynn Bowling Don Franklin Bardstown - Service
What do you like about our products and services?

Quick and efficient

Report a concern   July 14, 2026 — Rated 10 out of 10 by V.H. Don Franklin Somerset KIA Service
What do you like about our products and services?

Professional, quick service, with nice waiting area.

Report a concern   July 14, 2026 — Rated 10 out of 10 by B.P. Don Franklin Somerset KIA Service
What do you like about our products and services?

Fast service

Report a concern   July 14, 2026 — Rated 10 out of 10 by S.W. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

I really like the “feel” of the BG location. It do not fee at all like a typical car dealership. Everyone was laid back and easy to get along with. I would highly recommend Don Franklin of BG to ANYONE looking for a vehicle!

Report a concern   July 14, 2026 — Rated 10 out of 10 by K.W. Don Franklin Somerset KIA Sales
What do you like about our products and services?

We like all the features and it drives smooth.

Report a concern   July 14, 2026 — Rated 10 out of 10 by K.P. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Ivan was very likable and helpful. I’ve recommended him to my sister

Report a concern   July 14, 2026 — Rated 10 out of 10 by J.H. Don Franklin Campbellsville Sales Department
What do you like about our products and services?

Your staff are honest and worked with us to find something we liked and in our price range.

Report a concern   July 14, 2026 — Rated 10 out of 10 by D.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Wanted to move my business there because of location and building trust. Which is everything to me.

Report a concern   July 14, 2026 — Rated 10 out of 10 by R.G. Don Franklin Hardin County Ford Service
What do you like about our products and services?

The salesman was very professional, and knowledgeable. I love Ford trucks.

Report a concern   July 14, 2026 — Rated 10 out of 10 by Winston Smith Don Franklin London Ford - Service
What do you like about our products and services?

I like your service and all your employees are friendly keep up the good work

Report a concern   July 14, 2026 — Rated 10 out of 10 by M.H. Don Franklin London Ford - Service
What do you like about our products and services?

Dependable and Earl Cornett that works there does a great job. I drive from Harlan to get my car serviced there.

Report a concern   July 14, 2026 — Rated 10 out of 10 by S.M. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Service associates are very friendly and try to accommodate my schedule for service appointments.

Report a concern   July 14, 2026 — Rated 10 out of 10 by M.W. Don Franklin Somerset KIA Service
What do you like about our products and services?

I love my sportage it it loaded with everything I need and want and some things I didn’t know I wanted 😂 everyone in sales and service are super nice and easy to talk to

Report a concern   July 14, 2026 — Rated 10 out of 10 by S.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

They were prompt and thorough


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