Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   March 2, 2026 — Rated 10 out of 10 by Courtney Fisher Don Franklin Somerset KIA Sales
What do you like about our products and services?

Super friendly!

Report a concern   March 2, 2026 — Rated 10 out of 10 by G.M. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Ben Luddeke at the Genesis dealership was incredibly knowledgeable and listened to understand my needs before jumping into selling me a car. He was pleasant and very helpful. Everyone else was direct, kind, and clear with their explanations and support. It was the best car buying experience I’ve had, and I’ve had many.

Report a concern   March 2, 2026 — Rated 10 out of 10 by C.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

I like the speedy and friendly service

Report a concern   March 2, 2026 — Rated 10 out of 10 by Cynthia Black Don Franklin Somerset KIA Service
What do you like about our products and services?

The service, the kindness of the employees, treating me like a person and not just a sale. Went out of his way to help me get a car I could afford and absolutely love . Stanley Simcox went to bat for me and I'm very thankful.

Report a concern   March 2, 2026 — Rated 10 out of 10 by B.B. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Dependable

Report a concern   March 2, 2026 — Rated 10 out of 10 by N.R. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Fair negotiations. Very professional.

Report a concern   March 2, 2026 — Rated 10 out of 10 by C.C. Don Franklin Hardin County Ford Service
What do you like about our products and services?

People are great and they do a real good job

Report a concern   March 2, 2026 — Rated 10 out of 10 by L.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

Everyone is always nice. And the waiting area is always clean.

Report a concern   March 2, 2026 — Rated 10 out of 10 by A.J. Don Franklin Glasgow Service Department
What do you like about our products and services?

Wasn’t there very long for an oil change. Got there before appointment time and got me in and out.

Report a concern   March 2, 2026 — Rated 10 out of 10 by L.D. Don Franklin Glasgow Service Department
What do you like about our products and services?

Fast and didn’t try to upsell every air filter

Report a concern   March 2, 2026 — Rated 10 out of 10 by Kim Johnson Don Franklin Auto
What do you like about our products and services?

Everyone was friendly and easy to work with. Great experience! Thanks again

Report a concern   March 2, 2026 — Rated 9 out of 10 by Joshua Cunigan Don Franklin Somerset KIA Sales
What do you like about our products and services?

Good customer service

Report a concern   March 2, 2026 — Rated 10 out of 10 by A.G. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Very professional sales team didn’t waste my time an the ford bronco has a very good warranty

Report a concern   March 2, 2026 — Rated 10 out of 10 by S.S. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

The variety of vehicles in the health they showed me

Report a concern   March 2, 2026 — Rated 10 out of 10 by J.W. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Amazing

Report a concern   March 2, 2026 — Rated 10 out of 10 by David Gay Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Friendly and helpful staff and service after the sale.

Report a concern   March 2, 2026 — Rated 10 out of 10 by K.P. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Good cars

Report a concern   March 2, 2026 — Rated 10 out of 10 by B.D. Don Franklin Glasgow Sales Department
What do you like about our products and services?

I'm really happy and like it

Report a concern   March 2, 2026 — Rated 10 out of 10 by B.C. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

Friendly towards kids, whole team chats with you not just your salesman, seem very tight knit and knowledgeable

Report a concern   March 2, 2026 — Rated 10 out of 10 by A.S. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Zeke was a good sales guy.

Report a concern   March 2, 2026 — Rated 10 out of 10 by Kathy Hume Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Kyle was very helpful in getting me in something I was looking for

Report a concern   March 2, 2026 — Rated 10 out of 10 by R.G. Don Franklin Corbin CDJR Sales
What do you like about our products and services?

John Carpenter was very nice, he helped me get a decent payment on the car I wanted. While some wasn't a fan of the Don Franklin Kia in Somerset for how they treated me, but this one here in Corbin was very helpful.

Report a concern   March 2, 2026 — Rated 10 out of 10 by M.H. Don Franklin CDJRF Sales Department
What do you like about our products and services?

The ability to make a sale happen

Report a concern   March 2, 2026 — Rated 10 out of 10 by T.W. Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

Very friendly and informative on the product. Not pushy

Report a concern   March 2, 2026 — Rated 10 out of 10 by Wanda Franklin Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Very easy to reach and talk to someone you will never feel pressured to buy

Report a concern   March 2, 2026 — Rated 10 out of 10 by M.T. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Always have had great service from Ford. Thank you

Report a concern   March 2, 2026 — Rated 10 out of 10 by M.R. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

The customer service was beyond great!! We are so happy with the service we received.

Report a concern   March 2, 2026 — Rated 10 out of 10 by J.P. Don Franklin Ford - Service
What do you like about our products and services?

Quick and easy!! Everyone is a joy to deal with.

Report a concern   March 2, 2026 — Rated 10 out of 10 by C.H. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Very polite and helpful.

Report a concern   March 2, 2026 — Rated 10 out of 10 by T.C. Don Franklin Monticello Service
What do you like about our products and services?

Staff is efficient, friendly, and professional. My Jeep has only been to your facility since it was purchased 3 years ago. Always enjoy coming in.


Privacy Policy