Customer Testimonials
They were prompt friendly and seemed thorough. Service desk staff were very nice and professional.
Easy to talk to & very Professional
Service is always on point ; that’s a big deal for me!
Our salesman was awsome
The service is quick and everyone is very friendly and helpful.
The service was fast
The customer service representatives are a pleasure to interact with
Good thanks
My car is always ready when they say it will be and Jennifer is always very friendly and helpful.
Friendly and helpful sales associates and service associates. Carefully attending to each detail
All of the employees were welcoming and friendly. We feel that we received quality service.
Everyone is so helpful and pleasant and that make a good impression on customers
Dustin was awesome.
Everyone is all about helping and making the process as easy as they can
The couster service.
Fast friendly
The people, I drive an hour to Burkesville for service instead of 30 minutes to Glasgow because the people at Burkesville are the best.
I trust my salesperson
When looking I had no intentions of buying but Bobby Roberts made everything so seamlessly easy how could I not!!
The Elizabethtown location for Don Franklin has very friendly and efficient employees pleasure to do business with
Love my new car everyone there very nice
Bumper to bumper power train and oil service package. Also I like the use of auto pay plus!
People are super there.
It was speedy and the Jennifer is always nice.
Every time I call with a problem with my Chrysler 200 they always try their best to get me in and back on the road quickly.
Very friendly and a great interaction everytime. Was super helpful, identified the problems, and not only told me but went in depth on what the problem was and what it causes.
The entire staff was welcoming, professional, and we did not feel pressured to make a purchase. I appreciated that the team worked with us with our financial needs and abilities. Alec was very patient and thorough throughout the process.
Everyone that works in the Bowling Green office is PHENOMENAL! I’ve never experienced such great service and hospitality and not to mention it seems like a great work environment. Everyone was so nice and fun! They made a customer for laugh from me! Trey was awesome to work with and was super responsive and great overall. Ralph was outstanding as well as he pointed out something that benefited me and saved me money! He didn’t have to do that but his honesty was appreciated. Will recommend Don Franklin to everyone I know!
Good communication.
Service was good!