Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   February 26, 2026 — Rated 10 out of 10 by R.S. Don Franklin Burkesville Sales
What do you like about our products and services?

The employees were very informative and nice! Was very satisfied with the overall experience.

Report a concern   February 26, 2026 — Rated 10 out of 10 by Willard Gabbard Don Franklin London Ford - Service
What do you like about our products and services?

Very good service. Very friendly staff

Report a concern   February 26, 2026 — Rated 10 out of 10 by D.R. Don Franklin Monticello Service
What do you like about our products and services?

Great service department

Report a concern   February 26, 2026 — Rated 10 out of 10 by D.N. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Quality products and great service!

Report a concern   February 26, 2026 — Rated 10 out of 10 by Edward Doyle Don Franklin Columbia Nissan Service
What do you like about our products and services?

I have always been treated professionally and with extreme courtesy every time I have used the service department. The work performed is top notch and always complete and to my satisfaction. He Service advisor and mechanics treat you like family. I wouldn't take our vehicles anywhere else.

Report a concern   February 26, 2026 — Rated 10 out of 10 by Donald Cheatham Don Franklin Bardstown - Service
What do you like about our products and services?

Fast efficient service. Jen was great in making sure the work was done right.

Report a concern   February 26, 2026 — Rated 10 out of 10 by M.J. Don Franklin Glasgow Service Department
What do you like about our products and services?

The people. The service was wonderful and I felt very comfortable with them working on my truck.

Report a concern   February 26, 2026 — Rated 10 out of 10 by S.L.C. Don Franklin Auto
What do you like about our products and services?

The service is excellent.

Report a concern   February 26, 2026 — Rated 10 out of 10 by V.D. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Emily was friendly and awesome.

Report a concern   February 26, 2026 — Rated 10 out of 10 by L.S. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Products are top notch services are terrific. Employees are very knowledgeable, helpful and friendly and respectful. I have been a customer here for many years. Never have been disappointed.

Report a concern   February 26, 2026 — Rated 10 out of 10 by D.L. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Excellent sales team. Knowledge staff

Report a concern   February 26, 2026 — Rated 10 out of 10 by P.B. Don Franklin Hardin County Ford Service
What do you like about our products and services?

I buy FORD trucks

Report a concern   February 26, 2026 — Rated 10 out of 10 by S.G. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Courteous staff and good follow up

Report a concern   February 26, 2026 — Rated 10 out of 10 by C.G. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Friendly service

Report a concern   February 26, 2026 — Rated 10 out of 10 by D.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Everyone there is super friendly!!

Report a concern   February 26, 2026 — Rated 10 out of 10 by Terrie Wilson Don Franklin Somerset KIA Sales
What do you like about our products and services?

We have had good sales service and good maintenance service. We have purchased two vehicles in the last three years and recommended to two others, who also purchased.

Report a concern   February 26, 2026 — Rated 10 out of 10 by Nicholas Thompson Don Franklin Campbellsville Sales Department
What do you like about our products and services?

I like the services I came to Don Franklin knowing what car I wanted. Service at the door was excellent and the entire process was very easy and smooth. I love my 2024 Chevy Trax

Report a concern   February 26, 2026 — Rated 10 out of 10 by M.C. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Friendly service and fast work!

Report a concern   February 26, 2026 — Rated 10 out of 10 by L.J. Don Franklin London Ford - Service
What do you like about our products and services?

Service department was willing to accommodate our schedule and get our vehicle repaired before we needed to go out of town!

Report a concern   February 26, 2026 — Rated 10 out of 10 by L.P. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Service is always professional

Report a concern   February 26, 2026 — Rated 10 out of 10 by Harold Wagers Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I like how I get in at my appointment time.

Report a concern   February 26, 2026 — Rated 10 out of 10 by C.W. Don Franklin Monticello Service
What do you like about our products and services?

Can get an appointment quickly. Personnel at Monticello Don Franklin are very kind and helpful. Love the car wash after servicing!!!

Report a concern   February 26, 2026 — Rated 9 out of 10 by N.K. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great service

Report a concern   February 26, 2026 — Rated 10 out of 10 by D.R. Don Franklin Burkesville Service Department
What do you like about our products and services?

It was a good experience overall.

Report a concern   February 26, 2026 — Rated 10 out of 10 by M.F. Don Franklin Russell Springs Service
What do you like about our products and services?

Good products and great services

Report a concern   February 26, 2026 — Rated 10 out of 10 by D.S. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Location. Nice sale man
Lots of cars to choose. From

Report a concern   February 26, 2026 — Rated 10 out of 10 by D.N. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

So far so good I Love my Camary .
Kevin Cauldill was great helping me get my phone linked up to my car.

D. Last name removed

Report a concern   February 26, 2026 — Rated 10 out of 10 by D.S. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Custer service

Report a concern   February 26, 2026 — Rated 10 out of 10 by Teresa Mccord Don Franklin Burkesville Service Department
What do you like about our products and services?

You guys went above and beyond for me to pickup my car

Report a concern   February 26, 2026 — Rated 10 out of 10 by Jacob Sevick Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

exquisite service performed. 10/10 will return in very near future


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