Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   August 25, 2026 — Rated 10 out of 10 by C.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great service from staff

Report a concern   August 25, 2026 — Rated 9 out of 10 by W.O. Don Franklin Ford - Service
What do you like about our products and services?

Friendly and complete service. Reasonable prices.

Report a concern   August 25, 2026 — Rated 10 out of 10 by R.R. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

You all do a good and very respectful!!

Report a concern   August 25, 2026 — Rated 10 out of 10 by Tahir Tatla Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Great service

Report a concern   August 25, 2026 — Rated 9 out of 10 by Dale Robins Don Franklin Ford - Service
What do you like about our products and services?

Friendliness

Report a concern   August 25, 2026 — Rated 9 out of 10 by Stephen Simpson Don Franklin Bardstown - Service
What do you like about our products and services?

I have bought 3-4 vehicles from Don Franklin and Josh has always been my sales person. Josh has always been very friendly, knowledgeable and professional. If I buy another vehicle Josh will be my salesperson

Report a concern   August 25, 2026 — Rated 10 out of 10 by M.W. Don Franklin London Ford - Service
What do you like about our products and services?

Great

Report a concern   August 25, 2026 — Rated 10 out of 10 by Kevin Atwood Don Franklin Ford - Service
What do you like about our products and services?

Professional and friendly

Report a concern   August 25, 2026 — Rated 10 out of 10 by W.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Customer service was good,service was done in a timely manner.

Report a concern   August 25, 2026 — Rated 10 out of 10 by Melissa Arnold Don Franklin Auto
What do you like about our products and services?

Good selection. Professional sales employees

Report a concern   August 25, 2026 — Rated 10 out of 10 by Kaytlynn Taylor Don Franklin Monticello Sales
What do you like about our products and services?

Very nice people and good places to get vehicle

Report a concern   August 25, 2026 — Rated 10 out of 10 by S.W. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Best service dept

Report a concern   August 25, 2026 — Rated 10 out of 10 by Brenda Chapman Don Franklin Somerset KIA Sales
What do you like about our products and services?

Stan the salesman was very professional, yet very friendly. I have never had problems with any services.

Report a concern   August 25, 2026 — Rated 10 out of 10 by P.J. Don Franklin Campbellsville Sales Department
What do you like about our products and services?

My Mom Name removed Went I Never Went. This Is Her Daughter Jessica Hatcher Email

Report a concern   August 25, 2026 — Rated 10 out of 10 by Larry Morris Don Franklin Campbellsville Service Department
What do you like about our products and services?

Very friendly

Report a concern   August 25, 2026 — Rated 10 out of 10 by Juliana Beckmann Don Franklin Russell Springs Service
What do you like about our products and services?

Get an appointment. They get me in take care of all my needs! Super quick service!

Report a concern   August 25, 2026 — Rated 10 out of 10 by Connie Merrick Don Franklin Somerset KIA Service
What do you like about our products and services?

Value but dependability's, friendly but professional

Report a concern   August 25, 2026 — Rated 9 out of 10 by T.B. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Very informative, answers all my questions, Very professional and curtious.

Report a concern   August 25, 2026 — Rated 10 out of 10 by B.W. Don Franklin Monticello Service
What do you like about our products and services?

Prompt,courtesy and good service

Report a concern   August 25, 2026 — Rated 10 out of 10 by J.B. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

I have worked a number of times with Marc Franco and think he’s just a great representative of the company. He has never used the high pressure approach. Instead he listens to customer needs and works to find options that meet those needs expectations.
Friendly personality that makes home ready to talk to and that inspires confidence in the information he shares. Just an overall nice guy.
Also, the service department has always met or exceeded my expectations in scheduling and performing service. Again gaining trust through their reliability.

Report a concern   August 25, 2026 — Rated 10 out of 10 by R.W. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

I like that I got in and out in the same day but I didn’t like that I have to wait for parts to be put on. I feel like as a costumer It should be a priority to be took care of that day be able to take my vehicle home.

Report a concern   August 25, 2026 — Rated 10 out of 10 by R.W. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very nice friendly people

Report a concern   August 25, 2026 — Rated 10 out of 10 by R.H. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Like the product the service and the salesperson

Report a concern   August 25, 2026 — Rated 10 out of 10 by D.G. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Sasha was very kind and understood what my wants were and helped me as far as planning on coming back in a month and trading in my car for one of your used Suv's that I can budget. I loved looking at your huge inventory, but I am a disabled Senior so I will be looking at your lower priced cars and that's OK with me. THANK YOU! ☺️

Report a concern   August 25, 2026 — Rated 10 out of 10 by Terry Harvey Don Franklin Ford - Service
What do you like about our products and services?

Knowledgeable friendly accommodating folks

Report a concern   August 25, 2026 — Rated 10 out of 10 by W.C. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Quality and history of great performance

Report a concern   August 25, 2026 — Rated 9 out of 10 by C.C.C. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Convenient location.

Report a concern   August 25, 2026 — Rated 10 out of 10 by Jennifer Maples Don Franklin Lexington Nissan - Service
What do you like about our products and services?

So far, I have no complaints! so thanks!

Report a concern   August 25, 2026 — Rated 10 out of 10 by A.S. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

Customer Service was fantastic! Haleigh and Ralph were top notch.

Report a concern   August 25, 2026 — Rated 10 out of 10 by N.M. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Friendly people. Good quick service.


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