Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   December 12, 2025 — Rated 10 out of 10 by Chris Hensley Don Franklin Bardstown - Service
What do you like about our products and services?

Very nice people

Report a concern   December 12, 2025 — Rated 10 out of 10 by L.Y. Don Franklin Glasgow Service Department
What do you like about our products and services?

The service that I got Thursday morning was amazing. The service April and the 2 guys that work with her was wonderful. They got my truck back to me the same day. It’s always good to have a good shoulder to cry on thank you April. I will always do my oil change there from now on. Wonderful job everyone!!!!

Report a concern   December 12, 2025 — Rated 10 out of 10 by D.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Professional and pleasant service department. I like the on-line scheduling system. Pleasant environment while waiting for my vehicle.

Report a concern   December 12, 2025 — Rated 10 out of 10 by R.H. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very professional and courteous

Report a concern   December 12, 2025 — Rated 10 out of 10 by Norma Miniard Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

You do good work. Everyone is very nice and friendly.

Report a concern   December 12, 2025 — Rated 10 out of 10 by K.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Fast friendly and did a great job

Report a concern   December 12, 2025 — Rated 9 out of 10 by C.W. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Willingness to help

Report a concern   December 12, 2025 — Rated 10 out of 10 by J.G. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

You have a great team especially Tommy Stearns and Lance. The service department is also great.

Report a concern   December 12, 2025 — Rated 10 out of 10 by Matthew Knipp Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly people and dependable products. I would highly recommend your company

Report a concern   December 12, 2025 — Rated 10 out of 10 by W.S. Don Franklin Burkesville Service Department
What do you like about our products and services?

I like getting text messages to remind me that it's time for an oil change or other services my vehicle could need. Also , the wait time isn't long .

Report a concern   December 12, 2025 — Rated 10 out of 10 by R.C. Don Franklin London Ford - Service
What do you like about our products and services?

They seem to be pretty honest people over there

Report a concern   December 12, 2025 — Rated 10 out of 10 by M.A. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly and efficient.
Nice waiting area too

Report a concern   December 12, 2025 — Rated 10 out of 10 by Erica Cox Don Franklin Ford - Service
What do you like about our products and services?

I appreciate the ease of making and getting an appointment and I appreciate the honesty Don Franklin provides!

Report a concern   December 12, 2025 — Rated 10 out of 10 by L.H. Don Franklin Russell Springs Service
What do you like about our products and services?

Not having to wait a long time!

Report a concern   December 12, 2025 — Rated 10 out of 10 by Patricia Couch Don Franklin London Ford - Service
What do you like about our products and services?

The products are available. The service is always outstanding. They always have a smile and treat you like you are special!!

Report a concern   December 12, 2025 — Rated 10 out of 10 by J.K. Don Franklin Bardstown - Service
What do you like about our products and services?

Staff was friendly and helpful

Report a concern   December 12, 2025 — Rated 10 out of 10 by J.G. Don Franklin Ford - Service
What do you like about our products and services?

The people really care about you and give 100 percent attention to your needs,

Report a concern   December 12, 2025 — Rated 10 out of 10 by W C Gilliam Iii Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Hyundai stands behind its products.
Their products do what they say they will do.
Their products are competitively and fairly priced.
They have the latest technology.
Sonata, in my opinion is the best value full size sedan on the American market.
Don Franklin is the best auto dealership I’ve ever worked with, from soup to nuts!

Report a concern   December 11, 2025 — Rated 10 out of 10 by S.A. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Nothing.

Report a concern   December 11, 2025 — Rated 10 out of 10 by D.H. Don Franklin Ford - Service
What do you like about our products and services?

Staff is friendly and helpful

Report a concern   December 11, 2025 — Rated 10 out of 10 by D. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Quick to get me in and quick to get me out. Knowledgable staff and excellent technicians

Report a concern   December 11, 2025 — Rated 10 out of 10 by W.S. Don Franklin London Ford - Service
What do you like about our products and services?

I worked 11 years for fords in the 60&70 ford feed my family for 11 years I wil always have the highest respect for ford motor company and Don Franklin is right up there to.Don Franklin has treated me good as a customer

Report a concern   December 11, 2025 — Rated 10 out of 10 by David Slone Don Franklin Lexington GM Service Department
What do you like about our products and services?

It was quick and efficient.

Report a concern   December 11, 2025 — Rated 10 out of 10 by S.T. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Everything perfect

Report a concern   December 11, 2025 — Rated 10 out of 10 by Matthew Higdon Don Franklin Campbellsville Service Department
What do you like about our products and services?

Friendly staff

Report a concern   December 11, 2025 — Rated 10 out of 10 by Joseph Smith Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Ransom was great!

Report a concern   December 11, 2025 — Rated 10 out of 10 by T.M. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Dan Tolson in Genesis Service was incredibly helpful and pleasant. Quick service and great customer service.

Report a concern   December 11, 2025 — Rated 10 out of 10 by John Knight Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Great

Report a concern   December 11, 2025 — Rated 10 out of 10 by M.J. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Good prices good service good people

Report a concern   December 11, 2025 — Rated 10 out of 10 by J.B.S. Don Franklin Bardstown - Service
What do you like about our products and services?

Very fast and was very friendly


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