Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   May 28, 2026 — Rated 10 out of 10 by K.B. Don Franklin Ford - Service
What do you like about our products and services?

Everyone is very helpful and friendly

Report a concern   May 28, 2026 — Rated 10 out of 10 by Donna Armstrong Don Franklin Bardstown - Service
What do you like about our products and services?

Very friendly & knowledgeable employees.

Report a concern   May 28, 2026 — Rated 9 out of 10 by Lonnie Roaden Don Franklin London Ford - Service
What do you like about our products and services?

Good service, really like pick up and delivery

Report a concern   May 28, 2026 — Rated 10 out of 10 by S.F. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Very helpful.
Report a concern   May 28, 2026 — Rated 9 out of 10 by M.A. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Not a long wait
Report a concern   May 28, 2026 — Rated 10 out of 10 by Vickie Milby Don Franklin Campbellsville Service Department
What do you like about our products and services?

Friendly service. Comfortable place to set while my oil is changed

Report a concern   May 28, 2026 — Rated 10 out of 10 by Steve Bledsoe Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Courtesy, prompt

Report a concern   May 28, 2026 — Rated 10 out of 10 by K.C. Don Franklin Corbin CDJR Sales
What do you like about our products and services?

Good fast service. Make buying easy. Keeps you informed.

Report a concern   May 28, 2026 — Rated 10 out of 10 by J.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Best service around!!
Report a concern   May 28, 2026 — Rated 10 out of 10 by S.P. Don Franklin Monticello Sales
What do you like about our products and services?

I like to purchase from people I know.
Report a concern   May 28, 2026 — Rated 10 out of 10 by H.W. Don Franklin Somerset KIA Service
What do you like about our products and services?

STAFF WAS VERY KNOWLEDGABLE AND PERSONABLE.
THANK YOU.
Report a concern   May 28, 2026 — Rated 10 out of 10 by D.E. Don Franklin Somerset KIA Service
What do you like about our products and services?

Don Smith was Absolutely Great! He explained everything thoroughly and I’d Gladly recommend my Kia Friends to to your service center.
Report a concern   May 28, 2026 — Rated 10 out of 10 by D.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Took my car in, finished the work quick and was pleased with the work that was done.
Report a concern   May 28, 2026 — Rated 10 out of 10 by R.V. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Service was fast with polite people and very courteous

Report a concern   May 28, 2026 — Rated 10 out of 10 by Carl Marshall Don Franklin Somerset KIA Sales
What do you like about our products and services?

I love my vehicle, and the people was actually very friendly and went out of their way to help I have already been suggesting people to you all. I hope the best for all of you.
Report a concern   May 28, 2026 — Rated 10 out of 10 by B.D. Don Franklin Somerset KIA Service
What do you like about our products and services?

Reasonable prices and nice staff

Report a concern   May 28, 2026 — Rated 10 out of 10 by L.W. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Its a great car and the salesmen were great too, I had Max he really helped me out.
Report a concern   May 28, 2026 — Rated 10 out of 10 by R.C. Don Franklin Campbellsville Sales Department
What do you like about our products and services?

Don Franklin has provided excellent sales and service for us with several vehicles. Jared Hollins has been outstanding to work with. He makes the process of buying a vehicle a great experience. He relates to customers with kindness and friendliness. Also the service department especially Blake and Gary are caring and professional. Thank you all!
Report a concern   May 28, 2026 — Rated 10 out of 10 by L.H. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

Our Salesperson was so nice and helpful
Hailey Steenbergen
Report a concern   May 28, 2026 — Rated 10 out of 10 by D.W. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Fast service!
Report a concern   May 28, 2026 — Rated 10 out of 10 by C.M. Don Franklin Glasgow Sales Department
What do you like about our products and services?

I dealt with Jody George and JD Jones. They are both very professional and courteous.
Report a concern   May 28, 2026 — Rated 10 out of 10 by D.R. Don Franklin Corbin Toyota Sales Department
What do you like about our products and services?

I’ve bought vehicles from Don Franklin and they have provided excellent service.

Report a concern   May 28, 2026 — Rated 10 out of 10 by M.R. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly customer service work done in timely manner
Report a concern   May 28, 2026 — Rated 10 out of 10 by A.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very accommodating and wonderful customer service!

Report a concern   May 28, 2026 — Rated 9 out of 10 by M.K. Don Franklin Glasgow Service Department
What do you like about our products and services?

Young lady at Glasgow Nissan ( name April ) wa as helpful and nice as could be.
Report a concern   May 28, 2026 — Rated 10 out of 10 by Justin Mercer Don Franklin CDJRF Sales Department
What do you like about our products and services?

I have only had one experience with DF and we’re still working out a deal. However, it has been positive so far. Big shoutout to Zeke T. He has done a great job working with and for us.

Report a concern   May 28, 2026 — Rated 10 out of 10 by T.F. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

American made. Sales team was easy to work with.
Report a concern   May 28, 2026 — Rated 9 out of 10 by Lloyd Stewart Don Franklin Lexington GM Service Department
What do you like about our products and services?

Friendly staff!

Report a concern   May 28, 2026 — Rated 10 out of 10 by D.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Everyone was very cooperative and helpful in my service experience. I appreciate the time and effort the service department put into servicing my Genesis. Thank you very much.

Report a concern   May 28, 2026 — Rated 10 out of 10 by John Stegner Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The service rep and all others were very professional and did the work win a timely manner...very courteous...it was a pleasure to be with them and my stay was very comfortable with a cup of coffee offered...

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