Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   October 5, 2026 — Rated 10 out of 10 by D.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Grayson is one of the best customer service representatives I have encountered at any of your service centers

Report a concern   October 5, 2026 — Rated 10 out of 10 by S.J. Don Franklin Somerset KIA Service
What do you like about our products and services?

Vehicle love it meets all our needs

Report a concern   October 5, 2026 — Rated 10 out of 10 by L.D. Don Franklin London Ford - Service
What do you like about our products and services?

Service is fast

Report a concern   October 5, 2026 — Rated 10 out of 10 by L.B. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Service department was friendly

Report a concern   October 5, 2026 — Rated 10 out of 10 by K.M. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Hyundai are reliable cars

Report a concern   October 5, 2026 — Rated 10 out of 10 by Tim Hudson Don Franklin Campbellsville Service Department
What do you like about our products and services?

Service department is great to work with and always keep you informed along the process.

Report a concern   October 5, 2026 — Rated 10 out of 10 by S.N. Don Franklin Auto
What do you like about our products and services?

Willing to work with you

Report a concern   October 5, 2026 — Rated 10 out of 10 by Phillip Cook Don Franklin Bardstown - Service
What do you like about our products and services?

Great communication, excellent servic

Report a concern   October 5, 2026 — Rated 10 out of 10 by Norman Bradley Don Franklin Bardstown - Service
What do you like about our products and services?

Easy to schedule and always cost effective.

Report a concern   October 5, 2026 — Rated 10 out of 10 by Dakota Gilbert Don Franklin Campbellsville Service Department
What do you like about our products and services?

Good service

Report a concern   October 5, 2026 — Rated 10 out of 10 by G.G. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly, prompt

Report a concern   October 5, 2026 — Rated 10 out of 10 by D.H. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Very professional and descriptive on services and answering questions

Report a concern   October 5, 2026 — Rated 10 out of 10 by L.L. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Great customer service. Friendly.

Report a concern   October 5, 2026 — Rated 10 out of 10 by J.W. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Quick and friendly

Report a concern   October 5, 2026 — Rated 10 out of 10 by Patricia Carrender Don Franklin Monticello Service
What do you like about our products and services?

I love my vehicle, maybe here in a couple months. I’m gonna trade it in for something else.

Report a concern   October 5, 2026 — Rated 9 out of 10 by Ricky Fletcher Don Franklin Burkesville Service Department
What do you like about our products and services?

Quick and convenient for my busy schedule

Report a concern   October 5, 2026 — Rated 10 out of 10 by Sandra Hipsher Don Franklin Lexington GM Service Department
What do you like about our products and services?

I have always had the best customer service experience

Report a concern   October 5, 2026 — Rated 10 out of 10 by Elizabeth Clan Don Franklin Campbellsville Service Department
What do you like about our products and services?

Friendly, make you feel welcomed and quick

Report a concern   October 5, 2026 — Rated 10 out of 10 by Paula Perkins Don Franklin Campbellsville Service Department
What do you like about our products and services?

Fast and efficient service. Very friendly!

Report a concern   October 5, 2026 — Rated 10 out of 10 by E.P. Don Franklin London Ford - Service
What do you like about our products and services?

Very nice and friendly people

Report a concern   October 5, 2026 — Rated 10 out of 10 by F.E. Don Franklin Glasgow Service Department
What do you like about our products and services?

Location is awesome, You employees are great.

Report a concern   October 5, 2026 — Rated 10 out of 10 by C.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very nice staff! The wait was a little long. Over all good!

Report a concern   October 5, 2026 — Rated 10 out of 10 by M.G. Don Franklin Bardstown - Service
What do you like about our products and services?

Promptness, quality work!

Report a concern   October 5, 2026 — Rated 10 out of 10 by J.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very friendly and helpful a pleasure to deal with

Report a concern   October 5, 2026 — Rated 10 out of 10 by N.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Good Service

Report a concern   October 5, 2026 — Rated 10 out of 10 by Sheilah Childers Don Franklin Somerset GM Service Department
What do you like about our products and services?

Really like the people and the service is GREAT

Report a concern   October 5, 2026 — Rated 10 out of 10 by D.R. Don Franklin Auto
What do you like about our products and services?

Everyone is helpful and friendly. They start working on my vehicle as soon as I pull up.

Report a concern   October 5, 2026 — Rated 10 out of 10 by Donna Cash Don Franklin Burkesville Service Department
What do you like about our products and services?

Great service department! Treat me like family. Will continue to have my vehicle serviced here.

Report a concern   October 5, 2026 — Rated 10 out of 10 by J.S. Don Franklin Bardstown - Service
What do you like about our products and services?

I have bought several automobiles from Franklin and have them serviced there as well.

Report a concern   October 5, 2026 — Rated 9 out of 10 by Jimmy Howell Don Franklin Bardstown - Service
What do you like about our products and services?

Good service


Privacy Policy