Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   October 29, 2025 — Rated 10 out of 10 by R.B.M. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Well, I just leased my first Genesis GV70 and I'll have to say, so far, I love it. Trevor and Ben are very nice and informative. Very impressed with them.
Genesis of Lexington.

Report a concern   October 29, 2025 — Rated 10 out of 10 by L.L. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Service is great and employees are very
Polite and helpful

Report a concern   October 29, 2025 — Rated 10 out of 10 by Jeremy Lowery Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Good service and nice employees

Report a concern   October 29, 2025 — Rated 10 out of 10 by J.Y. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly staff and attentive

Report a concern   October 29, 2025 — Rated 10 out of 10 by Joy Hoverman Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Your staff was top notch.
The service and warranty you offer is hard to beat.
I highly recommend anyone to come to Don Franklin if you need a car.

Report a concern   October 29, 2025 — Rated 9 out of 10 by F.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

easy to get a appointment.

Report a concern   October 29, 2025 — Rated 10 out of 10 by Jarrod Cornett Don Franklin London Ford - Service
What do you like about our products and services?

Fast, friendly service. Wonderful staff!

Report a concern   October 29, 2025 — Rated 9 out of 10 by S.W. Don Franklin Corbin CDJR Service
What do you like about our products and services?

The gentleman that took care of me was great!

Report a concern   October 29, 2025 — Rated 10 out of 10 by Dustin Logan Don Franklin Columbia Nissan Service
What do you like about our products and services?

The lifetime powertrain warranty is great and the services always go great

Report a concern   October 29, 2025 — Rated 10 out of 10 by Eric Hayden Don Franklin Bardstown - Service
What do you like about our products and services?

Service department was very efficient

Report a concern   October 29, 2025 — Rated 10 out of 10 by Robert Corley Don Franklin Burkesville Service Department
What do you like about our products and services?

I trust them to not over charge me and to do everything I pay for

Report a concern   October 29, 2025 — Rated 10 out of 10 by B.F. Don Franklin London Ford - Service
What do you like about our products and services?

Quick service

Report a concern   October 29, 2025 — Rated 10 out of 10 by R.G. Don Franklin Lincoln Elizabethtown Sales Department
What do you like about our products and services?

Honest, truthful and listened attentively to our needs

Report a concern   October 29, 2025 — Rated 10 out of 10 by S.C. Don Franklin Russell Springs Service
What do you like about our products and services?

Timely and friendly

Report a concern   October 29, 2025 — Rated 10 out of 10 by D.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly staff. Fast service

Report a concern   October 29, 2025 — Rated 10 out of 10 by Anita Norris Don Franklin Burkesville Service Department
What do you like about our products and services?

Prompt and courteous service on oil changes but I’ve never had any other issues to judge them on.

Report a concern   October 29, 2025 — Rated 10 out of 10 by R.D. Don Franklin Monticello Service
What do you like about our products and services?

Professional people

Report a concern   October 29, 2025 — Rated 10 out of 10 by Larry Jones Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Kindra was very responsive and prompt to all my requests.
I believe that the price we were given was very competitive and fair.
The explanations concerning the Van and the extended warranty was very thorough.
Plus all in all the experience was very professional and of all the dealers I talk to ( and I talked to several across the eastern states) the folks at Don Franklin made me feel comfortable plus they were not over pushy about selling.

Report a concern   October 29, 2025 — Rated 10 out of 10 by D.H. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Each time we have been there we have been treated very well Tim wells has always been good to deal with and you all have a great selection to choose from. Thank you

Report a concern   October 29, 2025 — Rated 10 out of 10 by S.H. Don Franklin Corbin CDJR Sales
What do you like about our products and services?

The honesty and effort that is put in to make the best deal possible

Report a concern   October 29, 2025 — Rated 10 out of 10 by D.C. Don Franklin Hardin County Ford Service
What do you like about our products and services?

They took their time and took care of all of our recalls. Plus they dropped us off at home and picked us back up when the job was done. Very friendly environment.

Report a concern   October 29, 2025 — Rated 10 out of 10 by D.P. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Adam Bryant was very nice and very helpful
Jordan Bernard was our sales person. He was very knowledgeable and helpful in showing snd telling us about the Buick Enclave.
Matthew Patterson discussed On Star and Sirus XM. Very helpful!!
Bobby Johnson discussed and was very helpful with all of the financing steps and answered questions we had.
Justin Tilley in service is the best to work with on our cars in the past.
This is our fifth vehicle purchased from Don Franklin. It was a much easier to talk to this time than the last car we purchased from the Somerset Dealership. I appreciate each team member who worked with us. Thank You!!😊

Report a concern   October 29, 2025 — Rated 10 out of 10 by A.L. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Very easy to work with.

Report a concern   October 29, 2025 — Rated 10 out of 10 by P.B. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Real nice people

Report a concern   October 29, 2025 — Rated 10 out of 10 by T.O. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Sales people Darryl bond a James Anderson. Bought lot cars there N sent lot people there

Report a concern   October 29, 2025 — Rated 10 out of 10 by W.W. Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

General Motors has been one of the Favorites all my life so I highly recommend GM and GM Parts and Service.

Report a concern   October 29, 2025 — Rated 10 out of 10 by Michael Osborne Don Franklin CDJRF Sales Department
What do you like about our products and services?

Was really helpful and willing to stand with me in the rain. Answered all the questions I had

Report a concern   October 29, 2025 — Rated 10 out of 10 by A.S. Don Franklin Burkesville Sales
What do you like about our products and services?

Great group of people all around

Report a concern   October 29, 2025 — Rated 10 out of 10 by R.H. Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Great sales depart. Blake Miller is the best!

Report a concern   October 29, 2025 — Rated 10 out of 10 by J.T. Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

Don Franklin will help you find the vehicle that you want, and the price you can afford.


Privacy Policy