Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   December 15, 2025 — Rated 10 out of 10 by M.B. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Very efficient and very quick

Report a concern   December 15, 2025 — Rated 9 out of 10 by S.A. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Usually very quick. Service person fully explained options and billing.

Report a concern   December 15, 2025 — Rated 10 out of 10 by J.N. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Service dept
Is pitiful leaving oil caps off , nasty n vehicles. Its dis appointing that u cant have service done there because its such a mess, the sales dept is awesome. Raleigh goes above and beyond

Report a concern   December 15, 2025 — Rated 10 out of 10 by Eddie Hager Don Franklin Somerset KIA Sales
What do you like about our products and services?

Friendly. Easy to work with. Go the extra mile to make sure the customer is happy.

Report a concern   December 15, 2025 — Rated 10 out of 10 by D.B. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

We really like the GMC products but Catarina whom has been our salesperson for several years now keeps us coming back

Report a concern   December 15, 2025 — Rated 10 out of 10 by Amy Jones Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Andre is amazing! I would never even think of dealing with anyone else. He and Eric took a very bad situation and made things right for our family! We are so grateful and thankful they came into our lives at this most trying time. Thank you again!

Report a concern   December 15, 2025 — Rated 10 out of 10 by Cyrus Hewett Don Franklin Auto
What do you like about our products and services?

What’s not to like

Report a concern   December 15, 2025 — Rated 10 out of 10 by D.T. Don Franklin Monticello Sales
What do you like about our products and services?

Great customer service and treated like family.

Report a concern   December 15, 2025 — Rated 10 out of 10 by Jay King Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Like my new truck very pleased with what they did for me making the deal for me

Report a concern   December 15, 2025 — Rated 10 out of 10 by L.M. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Great customer service!!!

Report a concern   December 15, 2025 — Rated 9 out of 10 by J.M. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Friendly service and great warranty

Report a concern   December 15, 2025 — Rated 10 out of 10 by C.B. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Great customer service

Report a concern   December 15, 2025 — Rated 10 out of 10 by E.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

I enjoyed the service I was provided and felt like a priority while my truck was being worked on and after when things didn’t go as planned. Thank you.

Report a concern   December 15, 2025 — Rated 10 out of 10 by Angela Plank Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Ability to get in for an appt. Leanna Martin service advisor is the best.

Report a concern   December 15, 2025 — Rated 10 out of 10 by T.B. Don Franklin Lincoln Elizabethtown Sales Department
What do you like about our products and services?

Great quality

Report a concern   December 15, 2025 — Rated 10 out of 10 by R.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very satisfied with my Nissan Rogue, love the features and the comfort. Service has been excellent

Report a concern   December 15, 2025 — Rated 10 out of 10 by T.J. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

your salesman Ross was very helpful in answering all the questions I needed and was willing to do whatever it took

Report a concern   December 15, 2025 — Rated 10 out of 10 by S.A. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

The staff is very nice and responsive specially the sales person and sales manager.

Report a concern   December 15, 2025 — Rated 10 out of 10 by Amir Omidy Don Franklin Lexington GM Service Department
What do you like about our products and services?

Service, people, on time, been friendly

Report a concern   December 15, 2025 — Rated 10 out of 10 by W.H. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Best service department around. Best communicators.

Report a concern   December 15, 2025 — Rated 10 out of 10 by Niki Sumner Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Most amazing dealership in every aspect!

Report a concern   December 15, 2025 — Rated 10 out of 10 by K.A. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Excellent customer service! Quality products!

Report a concern   December 15, 2025 — Rated 10 out of 10 by J.D. Don Franklin Glasgow Service Department
What do you like about our products and services?

Quality and friendliness

Report a concern   December 15, 2025 — Rated 9 out of 10 by T.V. Don Franklin Glasgow Service Department
What do you like about our products and services?

Customer service was great!

Report a concern   December 15, 2025 — Rated 10 out of 10 by L.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

You dont have to wait long !

Report a concern   December 15, 2025 — Rated 10 out of 10 by L.S. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Fast

Report a concern   December 15, 2025 — Rated 9 out of 10 by Kathleen Atchley Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I love my hybrid Hyundai Elantra. It is perfect for me, heated and cooled leather seats,etc. So comfortable annd every safety feature imaginable. I actually get 50 mpg, awesome.

Report a concern   December 15, 2025 — Rated 10 out of 10 by L.R. Don Franklin Glasgow Service Department
What do you like about our products and services?

Good service

Report a concern   December 15, 2025 — Rated 10 out of 10 by James Bentley Don Franklin Somerset KIA Service
What do you like about our products and services?

Great value for the cost. Friendly people and a pleasure to deal with every time I have been there for service.

Report a concern   December 15, 2025 — Rated 10 out of 10 by M.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Ya'll did your job


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