Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   July 14, 2026 — Rated 10 out of 10 by R.F. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Great service

Report a concern   July 14, 2026 — Rated 10 out of 10 by L.W. Don Franklin Glasgow Service Department
What do you like about our products and services?

The staff are always friendly and helpful. Products and services are high quality.

Report a concern   July 14, 2026 — Rated 10 out of 10 by K.M. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Great people and great service. No matter the issue, question, or concern, they answer quickly.

Report a concern   July 14, 2026 — Rated 9 out of 10 by R.M. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Confidence in service

Report a concern   July 14, 2026 — Rated 10 out of 10 by M.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

I like that I can drop my car off and they will take me to work and then come back and get me when it is finished.

Report a concern   July 14, 2026 — Rated 10 out of 10 by R.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

I always get great service when we take our vehicles there.

Report a concern   July 14, 2026 — Rated 10 out of 10 by Luis Altamirano Don Franklin Somerset KIA Sales
What do you like about our products and services?

Scuba Steve was an absolute pleasure to work with! He made everything seamless and made sure we’re taken care of! They will definitely have our business in the future 👍👍👍. If you’re thinking about going in to buy your car do it! They’ll help you out any way they can and make it easy! Glad to be a part of the Don Franklin Somerset Family!

Report a concern   July 14, 2026 — Rated 10 out of 10 by D.S. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Chris Sally’s was amazing!! He helped me out tremendously & made it so easy . One of the best there !

Report a concern   July 14, 2026 — Rated 10 out of 10 by Danielle Lawler Don Franklin Somerset KIA Sales
What do you like about our products and services?

I had a great experience working with Kim Woods. He was professional, knowledgeable, and never made me feel pressured. He took the time to answer all of my questions, helped me find the right vehicle for my needs and budget, and made the entire process smooth and stress free. His honesty and excellent customer service really stood out. I highly recommend him to anyone looking for a great car buying experience!

Report a concern   July 14, 2026 — Rated 10 out of 10 by D.G. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Harley our salesman along with Rich were very fair and professional to work with on our deal. The facility was nice and the carnival we purchased has been an absolute dream.

Report a concern   July 14, 2026 — Rated 10 out of 10 by K.D. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

There was a lot to choose from and the people were very nice.

Report a concern   July 14, 2026 — Rated 10 out of 10 by L.M. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

No pressure and great service

Report a concern   July 14, 2026 — Rated 10 out of 10 by Jared Wagers Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Fast, efficient, answers all questions, goes outside the box and and helps with all needs.

Report a concern   July 14, 2026 — Rated 10 out of 10 by C.Y. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Friendly service

Report a concern   July 14, 2026 — Rated 10 out of 10 by T.E. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Always easy to purchase here

Report a concern   July 14, 2026 — Rated 10 out of 10 by Anne Rogers Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

Services was amazing & Harley Carother’s was very helpful.

Seriously love my Jeep Compact & the color. Didn’t disappoint at all. Thank You again

Report a concern   July 14, 2026 — Rated 10 out of 10 by D.D. Don Franklin Campbellsville Sales Department
What do you like about our products and services?

Everyone is so nice and helpful.

Report a concern   July 13, 2026 — Rated 10 out of 10 by W.O. Don Franklin Lincoln Elizabethtown Sales Department
What do you like about our products and services?

They were very helpful.

Report a concern   July 13, 2026 — Rated 10 out of 10 by Cynthia Owen Don Franklin Columbia Nissan Service
What do you like about our products and services?

Service is done quickly and everyone is very nice.
I like getting a full report on my Nissan Murano after the oil change has bern done. I will know quickly if there are any issues that need to be taken care of.

Report a concern   July 13, 2026 — Rated 10 out of 10 by R.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Trusted

Report a concern   July 13, 2026 — Rated 10 out of 10 by Junior Mondie Don Franklin Russell Springs Sales Department
What do you like about our products and services?

The whole team at Don Franklin Chevrolet in Russell Springs are amazing.

I had just bought a new truck but it lacked a few items that someone disabled like me needed.

I especially appreciated the courteous support and professionalism delved out to a disabled veteran.

Report a concern   July 13, 2026 — Rated 10 out of 10 by M.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everyone is very helpful

Report a concern   July 13, 2026 — Rated 10 out of 10 by I.B. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

Friendly and helpful

Report a concern   July 13, 2026 — Rated 10 out of 10 by H.G. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Still thinking about that mercedes. You still have it?

Report a concern   July 13, 2026 — Rated 10 out of 10 by M.G. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Great customer service!

Report a concern   July 11, 2026 — Rated 10 out of 10 by J.T. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Great service and not a long wait.

Report a concern   July 10, 2026 — Rated 10 out of 10 by G.C. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

people who work here are very friendly, do great work

Report a concern   July 10, 2026 — Rated 10 out of 10 by Steven Langford Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Service was very fast and the staff is very knowledgeable and friendly. Will definately be back for my future vehicle and service needs.

Report a concern   July 10, 2026 — Rated 10 out of 10 by Charles Williams Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Extremely knowledgeable staff, honest and friendly.

Report a concern   July 10, 2026 — Rated 10 out of 10 by R.M. Don Franklin Bardstown - Service
What do you like about our products and services?

They are si.ilar to everyone else.


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