Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   May 29, 2026 — Rated 10 out of 10 by Randy Keith Don Franklin Columbia Nissan Service
What do you like about our products and services?

They get my car in and quick. They friendly. I would recommend anyone to go there.

Report a concern   May 29, 2026 — Rated 10 out of 10 by Anna Haas Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Everyone was awesome!!! Will definitely be back!!!

Report a concern   May 29, 2026 — Rated 10 out of 10 by A.B. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Reasonable price on my oil change

Report a concern   May 29, 2026 — Rated 10 out of 10 by R.B. Don Franklin Russell Springs Service
What do you like about our products and services?

The way they treat you when you come in to that place they’re very considered business and I love those boys that takes care of us

Report a concern   May 29, 2026 — Rated 10 out of 10 by James Jones Don Franklin Somerset KIA Service
What do you like about our products and services?

Love my K5. I get compliments all the time. Today at the Zaxby's drive-through, someone asked me if it was 2025. I said no, it is the 22, and I bought it in 21 at Don Franklin KIA in Somerset. I took one look at the three sitting there and knew I wanted it. It may have been the first ones on the lot. He said it was beautiful and he loved it. That is just the latest in many years of compliments about the car.
I usually bring my car in for service at the Somerset location, even though I have service available at Don Franklin Kia. I like the people there. Ty and the others take care of me and any issues.

Report a concern   May 29, 2026 — Rated 10 out of 10 by Samantha White Don Franklin London Ford - Service
What do you like about our products and services?

I've purchased 2 vehicles from there and the staff are very knowledgeable and kind.

Report a concern   May 29, 2026 — Rated 9 out of 10 by M.S. Don Franklin Campbellsville Service Department
What do you like about our products and services?

My issue was covered by warrenty except the deductible. I dropped my vehicle off and they called me when it was ready.

Report a concern   May 29, 2026 — Rated 10 out of 10 by J.G. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Friendly people, knowledgeable, clean waiting room. They got the job done quickly.

Report a concern   May 29, 2026 — Rated 10 out of 10 by Tyra Kinser Don Franklin Somerset KIA Sales
What do you like about our products and services?

Plans the hrlp

Report a concern   May 29, 2026 — Rated 10 out of 10 by Frances Seiler Don Franklin Somerset KIA Service
What do you like about our products and services?

Everyone is so nice and helpful.

Report a concern   May 29, 2026 — Rated 9 out of 10 by A.L. Don Franklin Ford - Service
What do you like about our products and services?

Good service

Report a concern   May 29, 2026 — Rated 10 out of 10 by W.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Quality Service!

Report a concern   May 29, 2026 — Rated 10 out of 10 by P.S. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

The service was great and I am very pleased also my vehicle was cleaned inside and out. The damaged was repaired perfectly.

Report a concern   May 29, 2026 — Rated 10 out of 10 by W.C. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Very helpful and able to explain in detail about issues relating to my vehicle

Report a concern   May 29, 2026 — Rated 10 out of 10 by K.C. Don Franklin London Ford - Service
What do you like about our products and services?

Fast and friendly good products

Report a concern   May 29, 2026 — Rated 10 out of 10 by D.M. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Got my oil changed, not a long wait time, and everyone was friendly and got the job done

Report a concern   May 29, 2026 — Rated 10 out of 10 by C.R. Don Franklin Bardstown - Service
What do you like about our products and services?

Easy scheduling and quick service.
Jen VanArnsdale is a big asset.

Report a concern   May 29, 2026 — Rated 10 out of 10 by C.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great service all the way around.

Report a concern   May 29, 2026 — Rated 10 out of 10 by D.A. Don Franklin Glasgow Service Department
What do you like about our products and services?

Doug and the rest of the team behind the counter were very courteous and helpful. Nissan vehicles were meant to have Nissan parts. The fact that the tire sensor is under warranty is comforting

Report a concern   May 29, 2026 — Rated 10 out of 10 by Marilyn Greene Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

The guys went out of their way to find the car I wanted. everything was settled fast and we were pleased with the salesperson Stan, Marcus the Fand I guy, Wyatt was excellent with showing us the vehicle, Stan’s manager was super too.

Report a concern   May 29, 2026 — Rated 10 out of 10 by D.R. Don Franklin Hardin County Ford Service
What do you like about our products and services?

The staff is very professional

Report a concern   May 29, 2026 — Rated 10 out of 10 by C.L. Don Franklin Corbin Toyota Sales Department
What do you like about our products and services?

Really nice cars and suv s

Report a concern   May 29, 2026 — Rated 10 out of 10 by T.H. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Quick and very friendly

Report a concern   May 29, 2026 — Rated 10 out of 10 by R.H. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Stood behind the work

Report a concern   May 29, 2026 — Rated 10 out of 10 by James Florian Don Franklin Auto
What do you like about our products and services?

Always polite and get in for appointments promptly. Service is also quick.

Report a concern   May 29, 2026 — Rated 10 out of 10 by R.D. Don Franklin Bardstown - Service
What do you like about our products and services?

Have been a customer for over ten years and always pleased

Report a concern   May 29, 2026 — Rated 10 out of 10 by Joyce Wilham Don Franklin Somerset GM Service Department
What do you like about our products and services?

We are always treated the best by everyone there. I can’t see my family ever going anywhere else. Thank you to all of you.

Report a concern   May 29, 2026 — Rated 10 out of 10 by C.L. Don Franklin Russell Springs Service
What do you like about our products and services?

fast and efficient

Report a concern   May 29, 2026 — Rated 10 out of 10 by R.M. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Very prompt and professional

Report a concern   May 29, 2026 — Rated 10 out of 10 by H.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Fast friendly and efficient service..my thanks to the service department


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