Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   July 30, 2026 — Rated 10 out of 10 by P.H. Don Franklin Campbellsville Sales Department
What do you like about our products and services?

Our sales person was Great - Anthony Karnes ! Was very thorough and patient explaining all the car's features. I have always loved a Buick and the 2023 BUICK ENVISION has all the bells and whistles you could ask for or need. The interior and exterior are beautifully designed and had been well kept . Drives like a dream ! Thank you Don Franklin for my new ride !!!

Elaine Last name removed

Report a concern   July 30, 2026 — Rated 10 out of 10 by D.P. Don Franklin Hardin County Ford Service
What do you like about our products and services?

The service manager and staff are respectful and very professional? Everything was done in a timely manner. Very satisfied

Report a concern   July 30, 2026 — Rated 10 out of 10 by D.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

U
Satisfied
My requests

Report a concern   July 30, 2026 — Rated 10 out of 10 by T.M. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Always been taken care of here

Report a concern   July 30, 2026 — Rated 10 out of 10 by Linda Freeman Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quick service

Report a concern   July 30, 2026 — Rated 10 out of 10 by D.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Rey quick with the service

Report a concern   July 30, 2026 — Rated 10 out of 10 by M.H. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Timelyness. Quality service

Report a concern   July 30, 2026 — Rated 10 out of 10 by Loren Kozuch Don Franklin Lexington Nissan - Service
What do you like about our products and services?

In the seven years that I've have my car serviced, not once has there been a problem. My service adviser is very friendly and helpful. I think that you could not find better people to work with.

Report a concern   July 30, 2026 — Rated 10 out of 10 by V.C.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Tony always take great care of us. Explains everything perfectly.

Report a concern   July 30, 2026 — Rated 10 out of 10 by D.J. Don Franklin Glasgow Service Department
What do you like about our products and services?

Always Professional and Friendly

Report a concern   July 30, 2026 — Rated 10 out of 10 by A.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

I like how easy it is to get in and out quickly.

Report a concern   July 30, 2026 — Rated 10 out of 10 by Joseph Hazlett Don Franklin Somerset KIA Sales
What do you like about our products and services?

We got great service Stan did not stop until we got in the car that we wanted . Couldn't ask for a better experience.

Report a concern   July 30, 2026 — Rated 10 out of 10 by J.F. Don Franklin Glasgow Service Department
What do you like about our products and services?

We are treated with respect.

Report a concern   July 30, 2026 — Rated 9 out of 10 by B.Z. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

In quickly - nice staff

Good waiting area

Good service

New technology did not work - supposed to get a text about digital inspection

Quote seemed high but that might be tariffs, dumb politicians, etc

Report a concern   July 30, 2026 — Rated 10 out of 10 by F.S. Don Franklin London Ford - Service
What do you like about our products and services?

I’ve always liked the body styles. We have always had service and performance with ford.

Report a concern   July 30, 2026 — Rated 10 out of 10 by L.B. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

I can get an appointment when I need it and the staff is always so friendly.

Report a concern   July 29, 2026 — Rated 10 out of 10 by Michael Goforth Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Service done successfully and efficiently.

Report a concern   July 29, 2026 — Rated 10 out of 10 by E.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly, professional and thorough

Report a concern   July 29, 2026 — Rated 10 out of 10 by Terry Hall Don Franklin Campbellsville Service Department
What do you like about our products and services?

Very prompt and courteous..

Report a concern   July 29, 2026 — Rated 10 out of 10 by T.T. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Ron and his counter parts are always friendly and professional. Treat you like your best friend would.

Report a concern   July 29, 2026 — Rated 9 out of 10 by Jackie Perkins Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great staff.

Report a concern   July 29, 2026 — Rated 10 out of 10 by L.I. Don Franklin Bardstown - Service
What do you like about our products and services?

Great service, on time and no follow up issues.
Been customer for over twenty years.

Report a concern   July 29, 2026 — Rated 10 out of 10 by B.P. Don Franklin Glasgow Service Department
What do you like about our products and services?

Good service and easy to get appointments

Report a concern   July 29, 2026 — Rated 10 out of 10 by Ritchie Williams Don Franklin Burkesville Service Department
What do you like about our products and services?

I had minor maintenance done fast service fair price no complaints

Report a concern   July 29, 2026 — Rated 10 out of 10 by M.Y. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Fast, efficient, friendly staff

Report a concern   July 29, 2026 — Rated 10 out of 10 by Omayra Laboy Don Franklin Ford - Service
What do you like about our products and services?

Todo, la amabilidad, lo rápido que trabajan.

Report a concern   July 29, 2026 — Rated 10 out of 10 by D.U. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Always been good to me an very helpful

Report a concern   July 29, 2026 — Rated 9 out of 10 by David Webb Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Friendly employees

Report a concern   July 29, 2026 — Rated 10 out of 10 by Elizabeth Wilson Don Franklin Columbia Nissan Service
What do you like about our products and services?

Friendly and professional personnel. They are expedient and efficient. Waiting area is clean and comfortable. They are good about keeping you updated when there is a wait time. Costs seem comparable to other venders.

Report a concern   July 29, 2026 — Rated 10 out of 10 by H.M. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Very friendly & helpful!


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