Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   October 23, 2025 — Rated 10 out of 10 by R.K. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Very dependable.

Report a concern   October 23, 2025 — Rated 10 out of 10 by P.M. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Service personnel was great along with the service

Report a concern   October 23, 2025 — Rated 10 out of 10 by John Deaton Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

My Hyundai Santa Fe is 16 years old with 117,000 miles on it. It has performed well and has been very reliable.
The services at Don Franklin have always been good. Whenever I needed service or repairs, they have been done promptly.

Report a concern   October 23, 2025 — Rated 10 out of 10 by L.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

The people are friendly and they get the job done quickly.

Report a concern   October 23, 2025 — Rated 10 out of 10 by Deloris Brown Don Franklin Somerset GM Service Department
What do you like about our products and services?

Excellent service friendly people reasonable rates

Report a concern   October 23, 2025 — Rated 10 out of 10 by M.T. Don Franklin Russell Springs Service
What do you like about our products and services?

Blake called and wished me a happy birthday.

Report a concern   October 23, 2025 — Rated 10 out of 10 by Nicole Wunderlin Don Franklin Somerset KIA Service
What do you like about our products and services?

Ty, was outstanding in service. When I called he had answers, he helped me every way he possibly could even getting me a rental vehicle before he left work that day, he kept in contact with me the whole afternoon to make sure my vehicle got picked up and it was dropped off. All I had to do after work that day was pick up my rental. He made a very stressful day much much easier!

Report a concern   October 23, 2025 — Rated 10 out of 10 by A.B. Don Franklin Bardstown - Service
What do you like about our products and services?

Good service

Report a concern   October 23, 2025 — Rated 10 out of 10 by J.C. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Quick and efficient service from very friendly employees.

Report a concern   October 23, 2025 — Rated 9 out of 10 by L.N. Don Franklin Corbin Toyota Sales Department
What do you like about our products and services?

Salesman is very good good selection of trucks. Service in sales is excellent auston hooper was very helpful. But service department missed some things . there is a coolant smell in the cab when heat is on and coolant is low. the roaring noise while driving is not normal.

Report a concern   October 23, 2025 — Rated 10 out of 10 by F.C. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Y

Report a concern   October 23, 2025 — Rated 10 out of 10 by A.G. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

OEM parts and friendly staff

Report a concern   October 23, 2025 — Rated 10 out of 10 by A.R. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Good customer service and hopefully the same on the repair

Report a concern   October 23, 2025 — Rated 10 out of 10 by J.C. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Great service department.

Report a concern   October 23, 2025 — Rated 10 out of 10 by Vicki Latham Don Franklin Burkesville Service Department
What do you like about our products and services?

Very satisfied with quality of work and attitude of employees.

Report a concern   October 23, 2025 — Rated 10 out of 10 by J.D. Don Franklin Ford - Service
What do you like about our products and services?

Fast and friendly

Report a concern   October 23, 2025 — Rated 10 out of 10 by W.T. Don Franklin Lincoln Elizabethtown Sales Department
What do you like about our products and services?

Benny Brown is your best man

Report a concern   October 23, 2025 — Rated 10 out of 10 by L.D. Don Franklin Russell Springs Service
What do you like about our products and services?

Excellent way of handling my auto needs.

Report a concern   October 23, 2025 — Rated 9 out of 10 by J.R. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The employees are friendly & patient. I have owned Chevy vehicles for 40+ years.

Report a concern   October 23, 2025 — Rated 10 out of 10 by Joey Howard Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Steve Johnson and Andre absolutely the best. They give you all the information you need and help You understand things that you don’t about the unit of purchase. I will definitely be purchasing future cars with them.

Report a concern   October 23, 2025 — Rated 10 out of 10 by Scott Said Don Franklin Auto
What do you like about our products and services?

Fast oil change

Report a concern   October 23, 2025 — Rated 10 out of 10 by Richard Conwell Don Franklin Somerset GM Service Department
What do you like about our products and services?

I ordered tires in the parts department from Rick. Who is always a pleasure to do business with. Then Graydon in service treated me like we were old friends. Friendly courteous and with a smile. The service department mounted and balanced my ew tire. They did an excellent job with their part of the process. I would like to thank everyone who had a hand in my service appointment. Thank you. Chico

Report a concern   October 23, 2025 — Rated 10 out of 10 by M.Y. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I have been very pleased with the service on my Genesis.

Report a concern   October 23, 2025 — Rated 10 out of 10 by J.F. Don Franklin Somerset KIA Service
What do you like about our products and services?

Friendly and timely manner in service area

Report a concern   October 23, 2025 — Rated 10 out of 10 by Brenda Wayne Don Franklin Russell Springs Service
What do you like about our products and services?

The friendly service . The guys treat you like family

Report a concern   October 23, 2025 — Rated 10 out of 10 by B.C. Don Franklin Russell Springs Sales Department
What do you like about our products and services?

We have purchased a trucks from Blake and his service goes above and beyond the typical sales person. Have had great service from the service department also.

Report a concern   October 23, 2025 — Rated 10 out of 10 by T.K. Don Franklin Corbin Toyota Sales Department
What do you like about our products and services?

I love my truck and the workers made it easy for us to get it.

Report a concern   October 23, 2025 — Rated 10 out of 10 by Vickie London Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

The guy that helped us was super nice, and found us our perfect vehicle.

Report a concern   October 23, 2025 — Rated 10 out of 10 by C.C. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great service team. Exceptional customer service

Report a concern   October 23, 2025 — Rated 10 out of 10 by Andrew Kidd Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Nice and easy to deal with.


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