Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   March 28, 2026 — Rated 10 out of 10 by J.M. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Good communication
Nice selection
Interested in earning my business
Nice showroom

Report a concern   March 28, 2026 — Rated 10 out of 10 by Donna King Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I love my Nissan Rogue and
Customer Service was excellent.

Report a concern   March 28, 2026 — Rated 10 out of 10 by M.S. Don Franklin Ford - Service
What do you like about our products and services?

Understanding my issues, explanation of service options, emphasis on providing good customer care.

Report a concern   March 28, 2026 — Rated 10 out of 10 by G.T. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Fast services and everyone is so friendly I bought my suv new from a dealership in Tennessee and have had it serviced here at your store ever sense I wouldn’t take my vehicle anywhere else 😀

Report a concern   March 28, 2026 — Rated 10 out of 10 by Laurie Roop Don Franklin Nicholasville Mitsubishi Sales
What do you like about our products and services?

Wasn’t sure what i wanted but knew I needed 8 seats.
Your salesman was so patient and helped me find the perfect vehicle for my family.

Report a concern   March 28, 2026 — Rated 10 out of 10 by G.P. Don Franklin Glasgow Service Department
What do you like about our products and services?

People treat you with respect and on a personal level

Report a concern   March 28, 2026 — Rated 10 out of 10 by D.M. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Workers are friendly and explains everything before working on vehicle.

Report a concern   March 28, 2026 — Rated 10 out of 10 by B.H. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The people are very nice and it was a smooth experience. Very happy.

Report a concern   March 28, 2026 — Rated 10 out of 10 by M.T. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Colleen Owens, Dawson and Cody are TERRIFIC!! Have always had exceptional service with Don Franklin and Nissan products.

Report a concern   March 28, 2026 — Rated 10 out of 10 by C.H. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Very kind and friendly place to do business. Very professional.

Report a concern   March 28, 2026 — Rated 10 out of 10 by J.B. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great Service from Jennifer and the whole crew.

Report a concern   March 28, 2026 — Rated 10 out of 10 by L.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Wwuick response

Report a concern   March 28, 2026 — Rated 10 out of 10 by L.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Prices are reasonable. At least the work I’ve had done on my vehicle so far has been.

Report a concern   March 28, 2026 — Rated 10 out of 10 by C.G. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Very responsive and do a great job on repairs.

Report a concern   March 28, 2026 — Rated 9 out of 10 by M.C. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Love the Lincoln Nautilus and service was very good also.

Report a concern   March 28, 2026 — Rated 10 out of 10 by M.M. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Everyone very friendly. Kevin Britt our salesman’s was great to work with.

Report a concern   March 28, 2026 — Rated 10 out of 10 by Brenda Cable Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The customer service staff members were
wonderful, and the battery replacement was done in a timely manner.

Report a concern   March 28, 2026 — Rated 10 out of 10 by W.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Product is limited. Services are excellent

Report a concern   March 28, 2026 — Rated 10 out of 10 by Lisa Adkins Don Franklin Somerset KIA Service
What do you like about our products and services?

Last time I remember when bringing my car in b4 they vacuumed and ran through car wash but they didn’t this time
But what I did like is that they treated me nice so thank u for that

Report a concern   March 28, 2026 — Rated 10 out of 10 by T.B. Don Franklin Corbin CDJR Service
What do you like about our products and services?

over all just a great place to do bussniss with

Report a concern   March 28, 2026 — Rated 10 out of 10 by M.W. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Your service was amazing. I say this because our salesman was right on top of everything!!! I do got to say the service was the best and I would recommend Don Franklin!!!

Report a concern   March 28, 2026 — Rated 10 out of 10 by Bruce Case Don Franklin Bardstown - Service
What do you like about our products and services?

I have always been treated good over there the wait is not really that long

Report a concern   March 28, 2026 — Rated 10 out of 10 by G.W. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Yes

Report a concern   March 28, 2026 — Rated 10 out of 10 by G.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Convenience!

Report a concern   March 28, 2026 — Rated 10 out of 10 by M.W. Don Franklin Ford - Service
What do you like about our products and services?

Good service always very clean place to be in

Report a concern   March 28, 2026 — Rated 10 out of 10 by Patsy Mibus Don Franklin London Ford - Service
What do you like about our products and services?

The waiting area was ready nice and comfortable. My change engine oil light is still on. Had it changed yesterday.

Report a concern   March 28, 2026 — Rated 10 out of 10 by Brenda Bennett Don Franklin Bardstown - Service
What do you like about our products and services?

Friendly staff and expert service

Report a concern   March 28, 2026 — Rated 10 out of 10 by Tiffany Earley Don Franklin London Ford - Service
What do you like about our products and services?

I work there so the service are very good.

Report a concern   March 28, 2026 — Rated 10 out of 10 by J.B.I. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Friendly and knowledgeable service techs. Makes you feel welcome and appreciated!

Report a concern   March 28, 2026 — Rated 10 out of 10 by L.B. Don Franklin London Ford - Service
What do you like about our products and services?

Great service department!


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