Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   December 27, 2025 — Rated 10 out of 10 by L.S. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

Very courteous and helpful. Eager to get to know your needs and concerns.

Report a concern   December 27, 2025 — Rated 10 out of 10 by D.B. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Good service abd great product

Report a concern   December 27, 2025 — Rated 10 out of 10 by Russell Mott Don Franklin Hardin County Ford - Unsold Showroom Visit
What do you like about our products and services?

Nick and JR are awesome. Very helpful and knowledgeable. Thank you for everything!

Report a concern   December 27, 2025 — Rated 10 out of 10 by David Casapulla Don Franklin CDJRF Sales Department
What do you like about our products and services?

Great customer services and s great price

Report a concern   December 27, 2025 — Rated 10 out of 10 by D.N. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Kindra listened to what we wanted and helped find the perfect vehicle.

Report a concern   December 27, 2025 — Rated 10 out of 10 by Valerie Tucker Don Franklin Monticello Sales
What do you like about our products and services?

Mary , Prentice and Dale are great to do business with

Report a concern   December 27, 2025 — Rated 10 out of 10 by W.F. Don Franklin Corbin CDJR Sales
What do you like about our products and services?

They worked with me on the truck I had in mind. They made sure to get my add ons that I really wanted to make me fully satisfied with my new truck. I will be doing business here in future!

Report a concern   December 27, 2025 — Rated 10 out of 10 by Jewel Howard Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Excellent all around. Jamal was awesome!

Report a concern   December 27, 2025 — Rated 10 out of 10 by P.F. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

The staff at Don Franklin are always professional and courteous. They make the buying process straightforward and efficient.

Report a concern   December 27, 2025 — Rated 10 out of 10 by L.J. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Knowledgeable and friendly.

Report a concern   December 27, 2025 — Rated 10 out of 10 by S.W. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Team was very fair with negotiations and tried to help in every way possible. It did take a little longer than expected but overall a great experience when purchasing a new vehicle.

Report a concern   December 27, 2025 — Rated 9 out of 10 by Michael Gregory Don Franklin CDJRF Sales Department
What do you like about our products and services?

We had a good experience and felt treaded fairly.

Report a concern   December 27, 2025 — Rated 10 out of 10 by W.W. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

You have a large variety of inventory to choose from. Maddie and Ransom were both super nice and very thorough.
Unfortunately I didn't find exactly what I was looking for but I will definitely be back soon.

Report a concern   December 27, 2025 — Rated 10 out of 10 by L.P. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Haven't picked up my suv yet till Monday. But the sales person Guage Key was great. Very friendly, professional and knowledgeable. I would have liked a better deal was surprised there wasn't any offer.

Report a concern   December 27, 2025 — Rated 10 out of 10 by S.L. Don Franklin Lincoln Elizabethtown Sales Department
What do you like about our products and services?

Mike the salesman was very helpful & accommodating. He went out of his way to bring the vehicle we were interested in from another dealership. Very satisfied with our purchase!

Report a concern   December 27, 2025 — Rated 10 out of 10 by K.S. Don Franklin Nicholasville Mitsubishi Sales
What do you like about our products and services?

Laid back

Report a concern   December 27, 2025 — Rated 10 out of 10 by G.T. Don Franklin Corbin CDJR Sales
What do you like about our products and services?

Good service

Report a concern   December 27, 2025 — Rated 10 out of 10 by W.W. Don Franklin Corbin CDJR Sales
What do you like about our products and services?

Multi time buyer here, always great us nice, John Carpenter was the salesman this time and he was very helpful as we're the others in the past

Report a concern   December 27, 2025 — Rated 10 out of 10 by S.B. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

We like Collin

Report a concern   December 27, 2025 — Rated 10 out of 10 by L.F. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Friendly,professional and knowledgeable service people who treat their customers the right way. We have been servicing our vehicles with Don Franklin of Somerset for a long time u can trust them to do quality work. Thanks for taking good care of our vehicles

Report a concern   December 27, 2025 — Rated 10 out of 10 by B.W. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Friendly service

Report a concern   December 27, 2025 — Rated 10 out of 10 by W.R. Don Franklin Burkesville Sales
What do you like about our products and services?

The friendly service and it dues. It take all day to buy or trade it very efficient services and always genuine not pushy

Report a concern   December 27, 2025 — Rated 10 out of 10 by Joshua Dickerson Don Franklin Somerset KIA Sales
What do you like about our products and services?

Even tho I was not able to do what I went in for. He tried everything to get me into a more favorable position. I could see why he was busy.

Report a concern   December 27, 2025 — Rated 9 out of 10 by C.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

I didn’t get a new sticker for my next oil change but other than that it was a great experience.

Report a concern   December 27, 2025 — Rated 10 out of 10 by S.D. Don Franklin Russell Springs Service
What do you like about our products and services?

They go above and beyond and make sure you are satisfied

Report a concern   December 27, 2025 — Rated 10 out of 10 by T.M. Don Franklin Burkesville Service Department
What do you like about our products and services?

Quick and efficient

Report a concern   December 27, 2025 — Rated 9 out of 10 by W.V. Don Franklin Somerset KIA Service
What do you like about our products and services?

Very friendly and helpful

Report a concern   December 27, 2025 — Rated 9 out of 10 by W.V. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Very friendly and helpful

Report a concern   December 27, 2025 — Rated 10 out of 10 by C.K. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Communication with the dealership with their recommendations.

Report a concern   December 27, 2025 — Rated 9 out of 10 by Scott Antle Don Franklin CDJRF Sales Department
What do you like about our products and services?

I have bought several vehicles and parts from Don Franklin and have always been satisfied with the service I have received from them.


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