Customer Testimonials
Like how easy it is to get in and out servicing my vehicle. Friendly staff.
I like the fact that you have lower prices for oil changes.
Jason was very helpful and answered all my questions.
They are all very nice!
But I will not be going back to Russell Co. !
The friendly service.
Everything everyone was really nice
It’s comforting to have a place to service my truck that is reliable.
Always friendly and accommodating staff. Great service!
Excellent service, fast and friendly
Prices are reasonable
Professional
Friendly helpful atmosphere
The friendly staff helped me find a high quality used truck. They helped me in my search for over a week
Staff are responsive.
The willingness to work with you to get the vehicle you want at the the payment you want.
I like your Hyundai SUV and Kia SUV. Your Services are very quick and helpful.
ALWAYS FRIENDLY AND FAST SERVICE!!!
Dependable vehicles. Helpful, honest salespeople. The service department is informative and accommodating. I love Don Franklin in Corbin.
I was a fill in for oil change and tire rotation on a Saturday. Told me to bring in first thing and they would get me in at some point. Never thought they would get it done before I even left somerset. I expected to go home Russell springs and come back later. It was done promptly and sooner than expected. I Thanked them very much for that. Good job guys. 👍
quality products and friendly employees
Excellent service
Friendly staff and timely service
Fast, friendly, knowledgeable.
Don Franklin is helpful and their staff answers all questions asked and the sales rep Tanner Richmond gives top notch customer service!
I like getting m car serviced at Don Franklins because I need to know what is done to my car is the way it needs to be cars are expensive and so are services but at Don Franklin it’s affordable and the best if something does go wrong in the garage which it has before because it’s so hard to keep a good mechanic these days but the men that’s been there for so long will make it right and handle the issues immediately. I love this for they take that worry off my mind. I’m so thankful to have them taking care of my car.
From sales to service manager they all have been great to work with. Couldn’t ask for any better treatment from staff at Monticello Ky location. Always friendly and genuinely care about you as a customer. Will buy my next from them if need another vehicle and will be serviced there.
In and out!
Very friendly & fast service. Always a good experience when I come.
Prompt, courteous service. Very knowledgeable about their products and helpful. I've done business with Barbara with Pinkham Lincoln over the years and I and my family have bought a few vehicles from them and I hope to continue doing business with you guys. CA Last name removed
Friendly, affordable