Customer Testimonials
I came in to trade my car because my car payment is way to high but now I need a co-signer I don’t think that was right
Fast and helpful
Speed of service was great. Done at a fair price
Friendly, convenient, fast and accurate service
I won’t go anywhere else
The employees are very nice and they ask questions and listen so what u say.
Very good products and service..
I just really enjoy the staff and the Kia
The people
I appreciate the salesman not wasting my time nor his time, straight to point, cut thru chase, gave me outdoor price
Jordan is very nice & made my experience easy.
Everyone was super helpful, couldn’t have had a better experience!
Everything is great. The people are very friendly and get the job done.
The people at the desk are Very helpful and polite.
Friendliness of staff. Coupons for services don't hurt, either lol.
Everyone is so nice and professional. Always quick and efficient.
You have a good selection of Ram truck and if you don’t have what I’m looking for you search and find it and bring it to your location for me to test drive. Courteous service and friendly and professional sales. Your Not pushy like other dealerships. Vehicles are sold at a reasonable price, and most of all when my vehicle was totaled, and my insurance company was dragging their feet at getting me the money they owed me, Don Franklin in Monticello help me out in getting into a new truck sooner and getting out of a rental vehicle, which saved me some money and time. Matt Neal was my sales person and I would recommend him for anyone thinking of buying a new vehicle.
From my experience the workers are very nice. The two times I’ve been there I’m very satisfied with the work on my vehicle.
Loved the new building and lot. Very comfortable and inviting. The sales staff was awesome
Very professional and friendly making sure to see we were taken care of at appointment time. Everyone was super nice.
Good people
Relaxed, friendly, fair
I made my appointment very easily online. I requested an oil change and tire rotation. Everything was completed in a timely manner. I was out of there right under 1 hour.
First of all, I feel like I have been treated fairly and respectfully by all employees at Don Franklin KIA in Somerset, both in sales and service.
Dylan. the sales rep worked with me to find the car I was wanting within the time line I had to work with while working to get the purchase price to a point that was acceptable to both parties.
I have been very happy with the 5 KIAs that I have owned, receiving a good, reliable product great service, and a community of caring and dependable employees that stand by the product.
I really enjoy my NIRO. The mileage is great, the size is easy to drive and park. The ride is nice and it looks really good on the road.
Very courteous and able to get me in without a long wait time for a appointment
I lady that took my payment for service treated me like I needed to be treated she’s always just amazing I don’t have the words to describe how great she is and what she does she deserves a raise $$$$$$$$$
Everything
I told them what I was looking for and what my budget was they took good care of me
Amazing customer service and amazing employees they make you feel like family I recommend you guys at don Franklin Kia to everyone. Especially the sales guy Collin we work with was the best made sure we was taking care of.
Everyone is so friendly and welcoming. They work hard and get things done.
Fast and professional.