Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   December 27, 2025 — Rated 10 out of 10 by W.W. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

You have a large variety of inventory to choose from. Maddie and Ransom were both super nice and very thorough.
Unfortunately I didn't find exactly what I was looking for but I will definitely be back soon.

Report a concern   December 27, 2025 — Rated 10 out of 10 by L.P. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Haven't picked up my suv yet till Monday. But the sales person Guage Key was great. Very friendly, professional and knowledgeable. I would have liked a better deal was surprised there wasn't any offer.

Report a concern   December 27, 2025 — Rated 10 out of 10 by S.L. Don Franklin Lincoln Elizabethtown Sales Department
What do you like about our products and services?

Mike the salesman was very helpful & accommodating. He went out of his way to bring the vehicle we were interested in from another dealership. Very satisfied with our purchase!

Report a concern   December 27, 2025 — Rated 10 out of 10 by K.S. Don Franklin Nicholasville Mitsubishi Sales
What do you like about our products and services?

Laid back

Report a concern   December 27, 2025 — Rated 10 out of 10 by G.T. Don Franklin Corbin CDJR Sales
What do you like about our products and services?

Good service

Report a concern   December 27, 2025 — Rated 10 out of 10 by W.W. Don Franklin Corbin CDJR Sales
What do you like about our products and services?

Multi time buyer here, always great us nice, John Carpenter was the salesman this time and he was very helpful as we're the others in the past

Report a concern   December 27, 2025 — Rated 10 out of 10 by S.B. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

We like Collin

Report a concern   December 27, 2025 — Rated 10 out of 10 by L.F. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Friendly,professional and knowledgeable service people who treat their customers the right way. We have been servicing our vehicles with Don Franklin of Somerset for a long time u can trust them to do quality work. Thanks for taking good care of our vehicles

Report a concern   December 27, 2025 — Rated 10 out of 10 by B.W. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Friendly service

Report a concern   December 27, 2025 — Rated 10 out of 10 by W.R. Don Franklin Burkesville Sales
What do you like about our products and services?

The friendly service and it dues. It take all day to buy or trade it very efficient services and always genuine not pushy

Report a concern   December 27, 2025 — Rated 10 out of 10 by Joshua Dickerson Don Franklin Somerset KIA Sales
What do you like about our products and services?

Even tho I was not able to do what I went in for. He tried everything to get me into a more favorable position. I could see why he was busy.

Report a concern   December 27, 2025 — Rated 9 out of 10 by C.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

I didn’t get a new sticker for my next oil change but other than that it was a great experience.

Report a concern   December 27, 2025 — Rated 10 out of 10 by S.D. Don Franklin Russell Springs Service
What do you like about our products and services?

They go above and beyond and make sure you are satisfied

Report a concern   December 27, 2025 — Rated 10 out of 10 by T.M. Don Franklin Burkesville Service Department
What do you like about our products and services?

Quick and efficient

Report a concern   December 27, 2025 — Rated 9 out of 10 by W.V. Don Franklin Somerset KIA Service
What do you like about our products and services?

Very friendly and helpful

Report a concern   December 27, 2025 — Rated 9 out of 10 by W.V. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Very friendly and helpful

Report a concern   December 27, 2025 — Rated 10 out of 10 by C.K. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Communication with the dealership with their recommendations.

Report a concern   December 27, 2025 — Rated 9 out of 10 by Scott Antle Don Franklin CDJRF Sales Department
What do you like about our products and services?

I have bought several vehicles and parts from Don Franklin and have always been satisfied with the service I have received from them.

Report a concern   December 26, 2025 — Rated 10 out of 10 by Wade White Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Very friendly, family oriented. Fast feedback. Great place to buy a vehicle. I’ve bout a few really satisfied!!

Report a concern   December 26, 2025 — Rated 10 out of 10 by Tracy Fredericks Don Franklin Somerset KIA Service
What do you like about our products and services?

The assigned individual who keeps you update on the progress of your service appointment is amazing! Paul in somerset was so kind and helpful

Report a concern   December 26, 2025 — Rated 10 out of 10 by L.L.E.I. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Ever since don franklin has taken over the place is awesome Great service and brenda is the best always takes care of me

Report a concern   December 26, 2025 — Rated 10 out of 10 by C.M. Don Franklin London Ford - Service
What do you like about our products and services?

Great work

Report a concern   December 26, 2025 — Rated 10 out of 10 by E.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly and helpful.

Report a concern   December 26, 2025 — Rated 10 out of 10 by D.S. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

They are great

Report a concern   December 26, 2025 — Rated 10 out of 10 by Matthew Belcher Don Franklin Somerset KIA Sales
What do you like about our products and services?

Vehicle options are great!

Report a concern   December 26, 2025 — Rated 10 out of 10 by Carolyn Jones Don Franklin Columbia Nissan Service
What do you like about our products and services?

Nice place and people.

Report a concern   December 26, 2025 — Rated 10 out of 10 by T.C. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Although I"m fairly new ro the area. I feel they are Honest people to work with, the sales people are considerate and they did not pressure me to buy.
Overall I had a very good experience there.

Report a concern   December 26, 2025 — Rated 10 out of 10 by James Caulk Don Franklin Campbellsville Service Department
What do you like about our products and services?

Had my Tires, Rotated and Balanced!
Some of the Friendly people you’ll ever met!

Report a concern   December 25, 2025 — Rated 10 out of 10 by C.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service department

Report a concern   December 24, 2025 — Rated 10 out of 10 by M.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Top Notch service from Eddie and team..Very Impressed


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