Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   April 29, 2026 — Rated 10 out of 10 by Deborah St Charles Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

I have owned a Nissan since I brought my 240 SL. So I guess you could say that I highly recommend Nissan vehicles. My salesperson, MJ was the best. I also recommend the sales team.

Report a concern   April 29, 2026 — Rated 10 out of 10 by James Campbell Don Franklin Auto
What do you like about our products and services?

Your customer service is great and friendly staff.

Report a concern   April 29, 2026 — Rated 10 out of 10 by Craig Summers Don Franklin Campbellsville Service Department
What do you like about our products and services?

Very kind and helpful

Report a concern   April 29, 2026 — Rated 10 out of 10 by M.S. Don Franklin Lincoln Elizabethtown Sales Department
What do you like about our products and services?

Benny and his crew worked a miracle for our family today! Great group of ladies and gentlemen at the E-town location! We now have room for everyone in our family! From the bottom of my heart, Thank you!

Report a concern   April 29, 2026 — Rated 10 out of 10 by D.S. Don Franklin Monticello Service
What do you like about our products and services?

Appointment was easy to get and fit my schedule price was half way reasonable staff was professional and very friendly very satisfied overall

Report a concern   April 29, 2026 — Rated 10 out of 10 by B.M. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

It was great

Report a concern   April 29, 2026 — Rated 10 out of 10 by Paul Slone Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Fast, friendly service.

Report a concern   April 29, 2026 — Rated 10 out of 10 by L.S. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

I have bought 2 cars from you and have been very satisfied with both of them! The service has always been excellent!

Report a concern   April 29, 2026 — Rated 10 out of 10 by Hristo Nankov Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Excellent service and good price on parts.

Report a concern   April 29, 2026 — Rated 10 out of 10 by T.P. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

I had an absolutely amazing experience purchasing my Telluride! From start to finish, this was by far the easiest and smoothest car-buying experience I’ve ever had, and I’ve bought several vehicles over the years.

Ralph and Skylar at Don Franklin BG were incredible to work with. They were knowledgeable, patient, and truly took the time to make sure I felt confident every step of the way. There was zero pressure, just genuine support and transparency, which made all the difference. They answered every question, worked with me on exactly what I wanted, and made the entire process feel effortless. Also, the finance person and the gentleman who helped me setup the Kia connect were awesome too!

Because of them, what can sometimes be a stressful decision turned into one of the easiest decisions I’ve made. I couldn’t be happier with my Telluride or the level of service I received.

Report a concern   April 29, 2026 — Rated 10 out of 10 by A.W. Don Franklin Auto
What do you like about our products and services?

The service is amazing the people are very helpful and nice. I love that I was able to say what I wanted and they made it happen. Very satisfied with the service the people and overall the vehicle

Report a concern   April 29, 2026 — Rated 10 out of 10 by Christopher Hart Don Franklin CDJRF Sales Department
What do you like about our products and services?

Wants to do their job, find the right vehicle, and give you a good deal…and experience.

Report a concern   April 29, 2026 — Rated 10 out of 10 by Eddie Rogers Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quick service. Good product

Report a concern   April 29, 2026 — Rated 10 out of 10 by G.L. Don Franklin Columbia Nissan Service
What do you like about our products and services?

cars are good and service people are good and knowledgeable

Report a concern   April 29, 2026 — Rated 10 out of 10 by V.M. Don Franklin London Ford - Service
What do you like about our products and services?

I like that you are on time with your appointments and keep me updated while working on my vehicle. Nice waiting area, too! And in a time when everything is expensive, I consider your cost reasonable for what I have had done. Thanks!

Report a concern   April 29, 2026 — Rated 10 out of 10 by Kevin Wagner Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

The large selection of vehicles available and the friendly staff.

Report a concern   April 29, 2026 — Rated 10 out of 10 by D.W. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Great communication and friendly sales staff.

Report a concern   April 29, 2026 — Rated 10 out of 10 by Sharon Morris Don Franklin Campbellsville Sales Department
What do you like about our products and services?

Have probably bought the last 14 to 15 vehicles from them and send any body to them . They stand behind there products and we have always had a great service . And they’re so friendly and helpful to find whatever we are looking for and bring it to the Campbellsville store . They actually feel like family to us ! 🩷

Report a concern   April 29, 2026 — Rated 10 out of 10 by B.B. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Just friendly non pushy sales personnel. And ford vehicle selection

Report a concern   April 29, 2026 — Rated 10 out of 10 by Justin Byrd Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Ease of scheduling an appointment for oil changes. Major plus that it’s way cheaper than the regular “quick oil changes” places.

Report a concern   April 29, 2026 — Rated 10 out of 10 by L.E. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Fast, friendly, and professional service.

Report a concern   April 29, 2026 — Rated 10 out of 10 by P.K. Don Franklin Somerset KIA Service
What do you like about our products and services?

Service is usually quick and if there is a problem they will take care of it…

Report a concern   April 29, 2026 — Rated 10 out of 10 by Gerald Stines Don Franklin Burkesville Sales
What do you like about our products and services?

Great service! Professional and knowledgeable!

Report a concern   April 29, 2026 — Rated 10 out of 10 by C.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Attention paid to concerns of auto and the fast service.

Report a concern   April 29, 2026 — Rated 10 out of 10 by C.M. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Everyone was very nice there and took good care of my car.

Report a concern   April 29, 2026 — Rated 10 out of 10 by P.R. Don Franklin Campbellsville Service Department
What do you like about our products and services?

The service was great. They got my car in and serviced without having a scheduled appointment. Thanks

Report a concern   April 29, 2026 — Rated 10 out of 10 by K.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

Jameson is the best! Will never take our business anywhere else as long as he’s working here. 100/10 recommend to anyone and everyone.

Report a concern   April 29, 2026 — Rated 10 out of 10 by R.E.A. Don Franklin Somerset KIA Service
What do you like about our products and services?

Who exactly what you say you will do great, service

Report a concern   April 29, 2026 — Rated 10 out of 10 by Jennifer Williams Don Franklin Somerset KIA Service
What do you like about our products and services?

Fast and professional

Report a concern   April 29, 2026 — Rated 10 out of 10 by J.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Keeping you informed on progress of repairs


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