Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   March 28, 2026 — Rated 10 out of 10 by C.L. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Barbara was exceptional. Helped me and answered all my questions, very satisfied with my service.

Report a concern   March 28, 2026 — Rated 10 out of 10 by G.C. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Being on time with service.

Report a concern   March 28, 2026 — Rated 10 out of 10 by J.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

Everything hpof

Report a concern   March 28, 2026 — Rated 10 out of 10 by M.S.A. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Courtesy, of staff and speed of service

Report a concern   March 28, 2026 — Rated 10 out of 10 by M.W. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Everything

Report a concern   March 28, 2026 — Rated 10 out of 10 by D.R. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Everyone's always nice and polite

Report a concern   March 28, 2026 — Rated 10 out of 10 by Elaine Salyers Don Franklin Somerset KIA Service
What do you like about our products and services?

Your team is awesome.

Report a concern   March 28, 2026 — Rated 10 out of 10 by C.M. Don Franklin Ford - Service
What do you like about our products and services?

I’m appreciative that you will do pickup

Report a concern   March 28, 2026 — Rated 10 out of 10 by John Howard Don Franklin London Ford - Service
What do you like about our products and services?

They are very professional and always do everything I ask. If I have questions, which I usually do, they techs do the best they can to answer them.

Report a concern   March 28, 2026 — Rated 10 out of 10 by W.C. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly, service is great

Report a concern   March 28, 2026 — Rated 10 out of 10 by G.G. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Not pushy.

Report a concern   March 28, 2026 — Rated 9 out of 10 by Ken Hale Don Franklin Ford - Service
What do you like about our products and services?

Service is
Prompt and the facility is top notch . The service team has always been accommodating and professional.

Report a concern   March 28, 2026 — Rated 10 out of 10 by Stephanie Johnson Don Franklin Campbellsville Service Department
What do you like about our products and services?

Always friendly and very helpful!

Report a concern   March 28, 2026 — Rated 10 out of 10 by R.D. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Inventory
Could be more but you have some

Report a concern   March 28, 2026 — Rated 10 out of 10 by R.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

I have never had any problems. I’ve heard other people say that they’ve had problems but personally, I’ve not experienced any yet. Thank you.

Report a concern   March 28, 2026 — Rated 10 out of 10 by Joseph Rains Don Franklin Burkesville Service Department
What do you like about our products and services?

Always quick and friendly, the staff is amazing! Would recommend anyone to go there!

Report a concern   March 28, 2026 — Rated 10 out of 10 by David Costello Don Franklin Bardstown - Service
What do you like about our products and services?

My experience there was very good. The service was quick and reasonably priced. The people were professional and courteous. Thank you folks at Don Franklin!

Report a concern   March 28, 2026 — Rated 10 out of 10 by D.B. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Clean explanation of pricing no pushing

Report a concern   March 28, 2026 — Rated 10 out of 10 by Dennis Heimbach Don Franklin Bardstown - Service
What do you like about our products and services?

Quick service

Report a concern   March 28, 2026 — Rated 10 out of 10 by A.L. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Very good

Report a concern   March 28, 2026 — Rated 10 out of 10 by M.G. Don Franklin London Ford - Service
What do you like about our products and services?

The works. They ck everything thst needs to be cked and informs me if I have a problem

Report a concern   March 28, 2026 — Rated 10 out of 10 by Robert Fields Don Franklin London Ford - Service
What do you like about our products and services?

I really love the staff there. Jake Stines is one of the best service reps in the business.The service manager Robbie is also incredible.

Report a concern   March 28, 2026 — Rated 10 out of 10 by M.S. Don Franklin Bardstown - Service
What do you like about our products and services?

Fair and honest

Report a concern   March 27, 2026 — Rated 10 out of 10 by W.G. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The people are professional, competent, and customer friendly

Report a concern   March 27, 2026 — Rated 10 out of 10 by J.H. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Fast and friendly service as always

Report a concern   March 27, 2026 — Rated 9 out of 10 by A.S. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Timely service. Comfortable waiting area. Pretty easy to set up appointment.

Report a concern   March 27, 2026 — Rated 10 out of 10 by L.B. Don Franklin Corbin CDJR Sales
What do you like about our products and services?

Found exactly what I was looking for online and when I came in person everyone was very easy to deal with. No pressure and good information. Nice vehicles

Report a concern   March 27, 2026 — Rated 10 out of 10 by J.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

It is fast and efficient. The only thing I didn’t like was I didn’t get my discount. He forgot to take it off my ticket. Said he had put the amount in and couldn’t go back and change it. But everyone is always nice and helpful. Thank you!!

Report a concern   March 27, 2026 — Rated 10 out of 10 by B.W. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Been coming there for years

Report a concern   March 27, 2026 — Rated 10 out of 10 by Jack Hutcheson Jr Don Franklin Somerset GM Service Department
What do you like about our products and services?

Another job well done


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