Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   April 29, 2026 — Rated 10 out of 10 by M.H. Don Franklin CDJRF Sales Department
What do you like about our products and services?

They are quick so I'm not there all day just to get an oil change. Staff are friendly.

Report a concern   April 29, 2026 — Rated 10 out of 10 by C.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

The dealership is top notch and the service department is awesome!

Report a concern   April 29, 2026 — Rated 10 out of 10 by Brenda Walters Don Franklin London Ford - Service
What do you like about our products and services?

All is good

Report a concern   April 29, 2026 — Rated 10 out of 10 by C.W. Don Franklin Glasgow Service Department
What do you like about our products and services?

Polite and quick sevice

Report a concern   April 29, 2026 — Rated 10 out of 10 by Don Haygood Don Franklin Lexington GM Service Department
What do you like about our products and services?

Everyone was so nice and friendly and they helped the best they could and I will always bring my car back to you guys. Thank you.

Report a concern   April 29, 2026 — Rated 10 out of 10 by K.B. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Love my SUV , the service was great !

Report a concern   April 29, 2026 — Rated 10 out of 10 by L.C. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

The employees are very friendly and helpful in the service department.

Report a concern   April 29, 2026 — Rated 10 out of 10 by Shannon Cain Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Service was very thorough, honest and didn’t try to needlessly up sale services not needed. I was told what the problem was and was given the opportunity to make an informed decision before any work took place.

Report a concern   April 29, 2026 — Rated 9 out of 10 by J.A.I. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Quick and on time

Report a concern   April 29, 2026 — Rated 10 out of 10 by P.S. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

It was nice

Report a concern   April 29, 2026 — Rated 10 out of 10 by S.D.M. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Like Toyota products and have very good service.

Report a concern   April 29, 2026 — Rated 10 out of 10 by R.J. Don Franklin Somerset KIA Service
What do you like about our products and services?

Good service and great product and great customer service

Report a concern   April 29, 2026 — Rated 9 out of 10 by Louis Barnett Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The frequent updates on the status of my vehicle without having to inquire.

Report a concern   April 29, 2026 — Rated 10 out of 10 by J.S. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Great

Report a concern   April 29, 2026 — Rated 10 out of 10 by J.D. Don Franklin London Ford - Service
What do you like about our products and services?

Products great service wanted car license in pike and told 3 different people but it was done in laural county called back suppose to correct it but didn’t everything else was great

Report a concern   April 29, 2026 — Rated 10 out of 10 by D.B. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Good service and nice staff

Report a concern   April 29, 2026 — Rated 10 out of 10 by B.Y. Don Franklin Bardstown - Service
What do you like about our products and services?

Reasonable priced with friendly people.

Report a concern   April 29, 2026 — Rated 10 out of 10 by M.B. Don Franklin Bardstown - Service
What do you like about our products and services?

Very quick and attentive

Report a concern   April 29, 2026 — Rated 10 out of 10 by Michele Curtsinger Don Franklin Bardstown - Service
What do you like about our products and services?

Everyone there is nice and I never have problem getting appointment with my oil change.

Report a concern   April 29, 2026 — Rated 10 out of 10 by James Adams Don Franklin Campbellsville Service Department
What do you like about our products and services?

Quick, friendly service with solid, quality work.
Thank you!

Jim Adams
Campbellsville, Ky.

Report a concern   April 29, 2026 — Rated 9 out of 10 by N.H. Don Franklin London Ford - Service
What do you like about our products and services?

Nice, friendly people. Professional.

Report a concern   April 29, 2026 — Rated 10 out of 10 by Jay Sowders Don Franklin London Ford - Service
What do you like about our products and services?

Fast professional service

Report a concern   April 29, 2026 — Rated 10 out of 10 by Ronnie Rayborn Don Franklin Russell Springs Service
What do you like about our products and services?

Quickest oil change I’ve ever had at a donfranklin usually takes 2 hours or more at the somerset ky location . Russelsprings took only 30 mins. Will continue to have my services done at the russelsprings location.

Report a concern   April 29, 2026 — Rated 10 out of 10 by K.L. Don Franklin Burkesville Service Department
What do you like about our products and services?

Great customer service with purchasing and service will definitely buy another vehicle from Brenda!!!!!!

Report a concern   April 29, 2026 — Rated 10 out of 10 by Vicky Smith Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Great selection of Autos. Friendly associates. They will work with you patiently until you find the right vehicle.

Report a concern   April 29, 2026 — Rated 10 out of 10 by Bobby Miller Don Franklin Ford - Service
What do you like about our products and services?

Brake serviced my F350 Ford Disel. Located, identified the malfunction and repaired it quickly. Repair cost was reasonable. Allowed me to leave the truck on their lot until I returned from an out of state trip.

Report a concern   April 29, 2026 — Rated 10 out of 10 by Billie Fraley Don Franklin Burkesville Service Department
What do you like about our products and services?

My service appointments have always been quick and any issues been disclosed.

Report a concern   April 29, 2026 — Rated 10 out of 10 by J.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

Was great!

Report a concern   April 29, 2026 — Rated 10 out of 10 by J.W. Don Franklin Somerset KIA Service
What do you like about our products and services?

the service people are very friendly and informative. i like the genuine Kia products for my vehicle. you know they're going to fit.

Report a concern   April 29, 2026 — Rated 10 out of 10 by K.J. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Outstanding Service


Privacy Policy