Customer Testimonials
I did not like yall charging 3% for using a debit card. Luckily I had checks. You take a big risk with checks instead of debit cards in my opinion. There are other businesses that don’t charge that and plenty of shade mechanics that can change oil and rotate tires.
Quick, easy, convinient.
Mike Elkins was excellent. I’ve been to many Lincoln and Ford dealerships in two states over the last two years. He was the first sales person who really seemed to know the cars inside and out. He was extremely knowledgeable, patient, and respectful. I really can’t say enough good things. He definitely made the difference in my finally buying a new car!
Very knowledgeable.
They are always upfront with you and pretty quick.
All the people are nice and very helpful. And make you feel like you as a customer are important. So I don’t have to worry about it they will take care of my vehicle.
Very friendly and helpful salesmen!
The staff are friendly and helpful and they assist with meeting your needs and working with you to make sure that you are satisfied with the service you receive.
This was my first experience with Don Franklin and I was very impressed with their customer service, communication and the service staff was excellent. I will definitely continue to use Don Franklin to service my vehicle.
Speedy, friendly service!
Not a big fan of sales. But Repair service was amazing. Went above and beyond to help. Explain multiple questions, very good.
I’m a Ford person…always have been.
Friendly people helping you
Prompt and courtesy service
Good quick service and friendly people
Free car wash
Comfortable waiting area
Very friendly staff.
Quick and professional, great waiting area
That did a great job and everyone was polite and helpful
I like because they are friendly and they did their really good job
Consistent and helpful staff.
With your personal attention, who needs AI
Explained diagnostic process well. No pressure to take on a costly project that day.?
Friendly service
Very nice and well cleaned and up to date
Very nice service department and great employees
Good service
Professional service,
Friendly courteous service, and The powertrain warranty.
Very professional and in a timely manner.
Staff was great!! Everyone was so helpful and kind!