Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   March 27, 2026 — Rated 10 out of 10 by H.S. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Very reliable and trustworthy to work with

Report a concern   March 27, 2026 — Rated 10 out of 10 by E.S. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Good service

Report a concern   March 27, 2026 — Rated 10 out of 10 by E.H. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Great Customer service

Report a concern   March 27, 2026 — Rated 9 out of 10 by F.H. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Easy deal, no big issue. Pretty straight forward.

Report a concern   March 27, 2026 — Rated 10 out of 10 by J.K. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Do not have any problems with the friendly service that I get.

Report a concern   March 27, 2026 — Rated 10 out of 10 by John Cansler Jr Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Always great service from their excellent staff.

Report a concern   March 27, 2026 — Rated 10 out of 10 by R.F. Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Very helpful.

Report a concern   March 27, 2026 — Rated 10 out of 10 by C.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

All staff are very helpful. MJ has sold us our last 2 vehicles.

Report a concern   March 27, 2026 — Rated 10 out of 10 by C.F. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly and fast service,

Report a concern   March 27, 2026 — Rated 10 out of 10 by R.M. Don Franklin London Ford - Service
What do you like about our products and services?

Everything!

Report a concern   March 27, 2026 — Rated 10 out of 10 by T.S. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Fast service

Report a concern   March 27, 2026 — Rated 10 out of 10 by Debbie Collins Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

I love the look of the Genesis cars.
I appreciated the time that Kanon the salesman and Trevor the manager took to explain things to me but mostly I appreciated their honesty. I am sorry that we couldn't work out a deal but I totally understand that financially it wouldn't have been the best thing for me to do at this time. This is by far one of the best car dealerships I have been to!!!

Report a concern   March 27, 2026 — Rated 10 out of 10 by Thomas Prewitt Don Franklin London Ford - Service
What do you like about our products and services?

Very friendly staff.

Report a concern   March 27, 2026 — Rated 10 out of 10 by Felis Ramirez Don Franklin London Ford - Service
What do you like about our products and services?

Excellent

Report a concern   March 27, 2026 — Rated 10 out of 10 by M.C. Don Franklin Monticello Service
What do you like about our products and services?

Friendly service

Report a concern   March 27, 2026 — Rated 10 out of 10 by T.T. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone is friendly and professional.
Thank you, Ron always 5 star service!!

Report a concern   March 27, 2026 — Rated 10 out of 10 by M.G. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Helpful friendly service. Love the vehicle .

Report a concern   March 27, 2026 — Rated 10 out of 10 by Cathie Persinger Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Jennifer always answers my questions and concerns
She lets me know what to expect at my next service time.
Always friendly customer service.

Report a concern   March 27, 2026 — Rated 10 out of 10 by J.N. Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

The product was what I wanted-/Good quality with comfort and dependability. The salesman seemed to understand what I wanted. He was very patient and did not pressure me. He explained things well and told me the final cost. He offered to help me later and actually did that on another day. I enjoyed talking with him too.

Report a concern   March 27, 2026 — Rated 10 out of 10 by R.D. Don Franklin Bardstown - Service
What do you like about our products and services?

Very helpful with everything and quick on oil changes

Report a concern   March 27, 2026 — Rated 10 out of 10 by Cindy Long Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Check in was real smooth, waiting wasn’t that long and everybody was very friendly. i’ll definitely be back.

Report a concern   March 27, 2026 — Rated 10 out of 10 by Lorrene Rawlins Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Friendly and attentive service. Always a pleasure to deal with

Report a concern   March 27, 2026 — Rated 10 out of 10 by V.T. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Very print with the service. Very friendly crew of people!

Report a concern   March 27, 2026 — Rated 10 out of 10 by M.W. Don Franklin Nicholasville Mitsubishi Sales
What do you like about our products and services?

Well appointed Outlander. Price point
10-12K lower than Toyota. My salesman Chris Reynolds, was great to work with.

Report a concern   March 27, 2026 — Rated 10 out of 10 by R.G. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Dyllan was super friendly and helped my find exactly what I wanted at a price I could afford.

Report a concern   March 27, 2026 — Rated 10 out of 10 by Nancy Lyons Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast service, easy appointment and friendly service staff!

Report a concern   March 27, 2026 — Rated 10 out of 10 by S.M. Don Franklin Burkesville Service Department
What do you like about our products and services?

Good service, friendly people.

Report a concern   March 27, 2026 — Rated 10 out of 10 by Kevin Begley Don Franklin Bardstown - Service
What do you like about our products and services?

Best service ever

Report a concern   March 27, 2026 — Rated 10 out of 10 by K.N. Don Franklin Campbellsville Service Department
What do you like about our products and services?

I’ve always gotten good parts and good service

Report a concern   March 27, 2026 — Rated 10 out of 10 by M.M. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Easy appointment. Courteous Service. And Quick in and out!


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