Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   October 20, 2025 — Rated 9 out of 10 by M.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

The communication was great

Report a concern   October 20, 2025 — Rated 10 out of 10 by P.P. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

So far I have not had any issues with the vehicles or service.

Report a concern   October 20, 2025 — Rated 10 out of 10 by Bryan Franklin Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Easy scheduling with Lyle. Lamar also took good care and called me when vehicle was done.

Report a concern   October 20, 2025 — Rated 10 out of 10 by A.F. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Price, ability to work me in

Report a concern   October 20, 2025 — Rated 10 out of 10 by M.N. Don Franklin Lincoln Elizabethtown Sales Department
What do you like about our products and services?

Friendly staff, fast, efficient, great customer care. My salesman really connected with me. Highly recommend, made the whole process easy.

Report a concern   October 20, 2025 — Rated 10 out of 10 by M.B. Don Franklin London Ford - Service
What do you like about our products and services?

Checked in and out within 30 mins.. very fast

Report a concern   October 20, 2025 — Rated 10 out of 10 by D.A. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

Excellent service across the board. Lew was a true professional in every respect!

Report a concern   October 20, 2025 — Rated 10 out of 10 by G.L. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Courteous, capable, and efficient service

Report a concern   October 20, 2025 — Rated 10 out of 10 by C.H. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

I always receive exceptional service from this dealership

Report a concern   October 20, 2025 — Rated 10 out of 10 by Sandiego Gay Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Above and beyond helpful in meeting the customer needs.

Report a concern   October 20, 2025 — Rated 10 out of 10 by S.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The service is very efficiently and priced reasonably.

Report a concern   October 20, 2025 — Rated 10 out of 10 by Wallace Curry Don Franklin Campbellsville Service Department
What do you like about our products and services?

Service on warranty and small engine mechanic is awesome

Report a concern   October 20, 2025 — Rated 10 out of 10 by S.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

Friendly and knowledgeable personnel. Service completed in a timely manner.

Report a concern   October 20, 2025 — Rated 10 out of 10 by John Lewis Don Franklin Columbia Nissan Service
What do you like about our products and services?

I have always had excellent service from Don Franklin. There is no other dealership better than this group of people . They have always been honest and very helpful when buying or servicing our vehicles.

Report a concern   October 20, 2025 — Rated 10 out of 10 by M.V.L.T. Don Franklin Lincoln Elizabethtown Sales Department
What do you like about our products and services?

The people and the lincoln

Report a concern   October 20, 2025 — Rated 10 out of 10 by Dawn Dishroon Don Franklin Burkesville Service Department
What do you like about our products and services?

Very friendly, got everything I needed done in a timely fashion, and I will be going back for repeat services!

Report a concern   October 20, 2025 — Rated 10 out of 10 by Vincent Lewis Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Great service

Report a concern   October 20, 2025 — Rated 10 out of 10 by Troy Stinson Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Jill was excellent with our purchase

Report a concern   October 20, 2025 — Rated 10 out of 10 by Sharon Goff Don Franklin Somerset KIA Service
What do you like about our products and services?

This was the second time I have done regular maintenance on my vehicle. It was more organized this time. Thank you

Report a concern   October 20, 2025 — Rated 10 out of 10 by Deanna Pierce Don Franklin Somerset KIA Service
What do you like about our products and services?

How quick and friendly they were

Report a concern   October 20, 2025 — Rated 10 out of 10 by M.C. Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Convenient

Report a concern   October 20, 2025 — Rated 10 out of 10 by R.K. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Timely service and good price

Report a concern   October 20, 2025 — Rated 10 out of 10 by J.B. Don Franklin Hardin County Ford Service
What do you like about our products and services?

The service was friendly and they were very informative! Everything was completed quickly and efficiently!

Report a concern   October 20, 2025 — Rated 10 out of 10 by B.B. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fair pricing, good communication from parts and service departments, quick turnaround on repair

Report a concern   October 20, 2025 — Rated 10 out of 10 by A.M. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Very good!

Report a concern   October 20, 2025 — Rated 10 out of 10 by D.T. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Emily was great in finding what I wanted

Report a concern   October 20, 2025 — Rated 10 out of 10 by L.M. Don Franklin Hardin County Ford Service
What do you like about our products and services?

We always get good service.

Report a concern   October 20, 2025 — Rated 10 out of 10 by R.B.S. Don Franklin Lincoln Elizabethtown Sales Department
What do you like about our products and services?

Thank you for a quick and easy transaction.

Report a concern   October 20, 2025 — Rated 10 out of 10 by T.G. Don Franklin Lexington Hyundai - Unsold Showroom Visit
What do you like about our products and services?

Reliable

Report a concern   October 20, 2025 — Rated 10 out of 10 by T.K. Don Franklin Monticello Service
What do you like about our products and services?

Everyone is so nice and they do great service


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