Customer Testimonials
Great services
Good price.
They always treat me fair with price and always do a good job on my vehicle. They also have good customer service and
Treat me like a friend instead of a customer.
Fast, friendly and reliable. All the employees I encountered made sure I was happy with the deal I was being given and that all my questions were answered. I never felt pressured to buy which is a big thing for me.
Recently had first service on my Genesis. The visit was professional, all personnel open and friendly. I was treated very well, with no issues. Looking forward to my next service.
Thanks to everyone at Don Franklin.
Nelson Last name removed
Alexis and her team went above and beyond to help me get my car back on the road. When I was told that my car was done by another garage,they went in and dug deep and found the issue with my car. Not only did they fix the issue but they also replaced a few parts under warranty and helped me with my 100k tune up. Can't be any happier!
My truck acts like it did years ago. That’s great. But it did take a long time and sure cost a lot. I can’t imagine how much it costs to run a shop like that and dealing with phantom problems all day. Not to mention keeping the current computer programs etc. Thanks for everything. Jeff
Great customer service
Very easy to drive in and be right at the service center where someone takes your car on to be serviced while you wait. Very friendly and helpful staff.
Friendliness and good service
Quick and good .
Services on my vehicle has been great
Everyone who works there is kind, friendly, and helpful. They are always smiling and truly seem to have a passion for what they do and the people they serve.
Very happy with my service
Very nice easy to work with
Service was completed as promised.
Everyone is very nice and takes the time to explain any issues.
I do not like the new scheduling system. I called to make an appointment, spoke with a human who made an appointment for me. She gave me several options but would not give me the option I asked for, without any explanation and fortunately I arrived really early for my 4pm appointment only to find out that if I had not arrived so early I would not have gotten my car serviced that day because the last appointment is at 3:30 on Friday.
Communication is vital when you work with multiple locations. I would have been EXTREMELY upset to have been turned away after that lady refused to schedule me on earlier appointments, then could get my car serviced because she scheduled me on an appointment that did not exist. That needs to get fixed.
Solid cars, good people.
A very friendly staff that does their best to get you in and out! Dawn, from the service department, was exceptional! She has the same great personality every time I’m there.
Very easy group of people to work with. Only wish there was a location closer to Evansville,In.
My fob for my car works great and everyone was super nice
Take care of us like Family!
Awesome people and friendly
Very knowledgeable
Quick and courteous service geared for convenience and always dependable
Everyone work hard to help my need
Good friendly service.
My sales guy and the manager were top notch! They both were very friendly and professional! The manager went the extra mile to earn my business and make me feel like more than just a buyer, I will definitely return to buy my next vehicle there. Thank you Don Franklin sales team!!
Have a friendly staff, nice waiting area.
Products are good in a very friendly atmosphere
Friendly workers. They keep working until it is right.