Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   August 29, 2026 — Rated 10 out of 10 by Alvie Tucker Don Franklin Russell Springs Service
What do you like about our products and services?

Everything service department is top notch

Report a concern   August 29, 2026 — Rated 10 out of 10 by B.P. Don Franklin Monticello Service
What do you like about our products and services?

I have been getting my oil change there for years and the last time I week this my oil what from 50.00 to 63.00 this is insane I Jo stuff is going up just if u start going up on the price people will stop coming there

Report a concern   August 29, 2026 — Rated 10 out of 10 by Phillip Smith Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

Good people

Report a concern   August 29, 2026 — Rated 10 out of 10 by J.R. Don Franklin Campbellsville Sales Department
What do you like about our products and services?

Cars and trucks and service department.

Report a concern   August 29, 2026 — Rated 10 out of 10 by Delores Haynes Don Franklin CDJRF Sales Department
What do you like about our products and services?

Had an awesome service provided to me by the Sales person Robin Jones and the person doing the paperwork to complete me purchase. Outstanding experience will certainly recommend you to friends. Thank you,

Report a concern   August 29, 2026 — Rated 10 out of 10 by D.R. Don Franklin Ford - Service
What do you like about our products and services?

Fair price and pick up option for services

Report a concern   August 29, 2026 — Rated 10 out of 10 by T.B. Don Franklin Bardstown - Service
What do you like about our products and services?

Friendly and efficient!

Report a concern   August 29, 2026 — Rated 10 out of 10 by Shamara Washburn Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Great customer service and communication. Service was efficient and on time.

Report a concern   August 29, 2026 — Rated 10 out of 10 by Timothy Brock Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very affecient

Report a concern   August 29, 2026 — Rated 10 out of 10 by M.T. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Not sure i haven't purchased one yet.

Report a concern   August 29, 2026 — Rated 10 out of 10 by Hillside Hillside Motors Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Eddie is a nice person

Report a concern   August 29, 2026 — Rated 10 out of 10 by K.C. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

They do a good job

Report a concern   August 29, 2026 — Rated 10 out of 10 by D.W. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Easy check-in and prompt service. Detailed receipt listing all checks performed and results

Report a concern   August 29, 2026 — Rated 10 out of 10 by J.L. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Everything was started and finished on time at a reasonable price.

Report a concern   August 29, 2026 — Rated 10 out of 10 by T.D. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Friendly people

Report a concern   August 29, 2026 — Rated 10 out of 10 by T.B. Don Franklin Burkesville Service Department
What do you like about our products and services?

Very friendly staff. Quick turn around time.

Report a concern   August 29, 2026 — Rated 10 out of 10 by Karen King Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Conner was my salesman almost a year ago & he stopped to chat when I was there to have my oil changed. He was so kind & even remembered the vehicle I traded in. The service department is great also. Friendly & quick.

Report a concern   August 29, 2026 — Rated 10 out of 10 by Donielle Whitaker Don Franklin Somerset KIA Service
What do you like about our products and services?

The service was great, the employees were very nice, friendly, and helpful.

Report a concern   August 29, 2026 — Rated 10 out of 10 by V.B. Don Franklin Bardstown - Service
What do you like about our products and services?

Friendly, prompt.

Report a concern   August 29, 2026 — Rated 9 out of 10 by D.R. Don Franklin Auto
What do you like about our products and services?

Extremely courteous and helpful.I was able to get a part replaced free of charge because Brad took the time to contact Mitsubishi about a failed part not included in my warranty.

Report a concern   August 29, 2026 — Rated 10 out of 10 by Joshua Parmley Don Franklin Monticello Sales
What do you like about our products and services?

Prentice Young was very nice and treated me great! Give that man a big raise!

Report a concern   August 29, 2026 — Rated 9 out of 10 by D.A. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Good oil changes, can usually get in quick and out quick. Kind staff and quality work.

Report a concern   August 29, 2026 — Rated 10 out of 10 by B.A. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

They were very accommodating to my schedule and an affordable price

Report a concern   August 29, 2026 — Rated 10 out of 10 by F.B.J. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Staff is very friendly and customer oriented.

Report a concern   August 29, 2026 — Rated 10 out of 10 by P.P. Don Franklin Ford - Service
What do you like about our products and services?

Everyone was very friendly

Report a concern   August 29, 2026 — Rated 10 out of 10 by C.H. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Always doing a great job on my vehicles. The mechanics are great and the other employees are awesome. They always show us the parts that need repaired and ask if we want to fix them. Very reasonably priced for the work they do. Awesome crew Toyota don franklin has.

Report a concern   August 29, 2026 — Rated 10 out of 10 by S.H. Don Franklin Ford - Service
What do you like about our products and services?

Friendly employees and good service

Report a concern   August 29, 2026 — Rated 10 out of 10 by V.M. Don Franklin Ford - Service
What do you like about our products and services?

Fast friendly service what more could you ask for

Report a concern   August 29, 2026 — Rated 10 out of 10 by S.S. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Fast efficient service when needed. Clean environment. Friendly customer service.

Report a concern   August 29, 2026 — Rated 10 out of 10 by J.W. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Great service


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