Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   July 9, 2026 — Rated 10 out of 10 by S.P. Don Franklin Russell Springs Service
What do you like about our products and services?

Your friendly employees, kindness and always pleasant to talk with.

Report a concern   July 9, 2026 — Rated 10 out of 10 by R.D. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Service is always quick. Friendly and courteous

Report a concern   July 9, 2026 — Rated 10 out of 10 by J.M. Don Franklin Bardstown - Service
What do you like about our products and services?

No comment

Report a concern   July 9, 2026 — Rated 10 out of 10 by J.W. Don Franklin Burkesville Service Department
What do you like about our products and services?

The services keeps my vehicle in good condition their service department is friendly and courteous, and make sure every question you have is answered.

Report a concern   July 9, 2026 — Rated 10 out of 10 by R.L. Don Franklin Burkesville Service Department
What do you like about our products and services?

Service is quick and done correct

Report a concern   July 9, 2026 — Rated 10 out of 10 by E.S. Don Franklin Monticello Service
What do you like about our products and services?

Quality

Report a concern   July 9, 2026 — Rated 10 out of 10 by Amie Wilson Don Franklin Monticello Service
What do you like about our products and services?

The service manager and his team are absolutely TOP NOTCH!!! Kind, professional, personable, knowledgeable, and very transparent!! Excellent team!!!

The GM, Dale Hansford is a kind sweet soul and goes beyond the call of duty even when he has nothing to gain!!

Report a concern   July 9, 2026 — Rated 10 out of 10 by B.D. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

The staff is always so helpful and SUPER Friendly.

Report a concern   July 9, 2026 — Rated 9 out of 10 by B.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

My salesman went over & beyond to help!! He was incredible. Hudson is the man

Report a concern   July 9, 2026 — Rated 10 out of 10 by M.A. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very nice and pleasant customer service from employees.

Report a concern   July 9, 2026 — Rated 10 out of 10 by J.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quick

Report a concern   July 9, 2026 — Rated 10 out of 10 by H.M. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

Lawrence and John Berry made everything been easy and quick!

Report a concern   July 9, 2026 — Rated 10 out of 10 by Kyle Woodward Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

That’s is very clean and professional staff. Plus, it’s local and in town.

Report a concern   July 9, 2026 — Rated 10 out of 10 by M.B. Don Franklin London Ford - Service
What do you like about our products and services?

Very pleased with the quick service and the price was affordable! I was impressed and very satisfied!

Report a concern   July 8, 2026 — Rated 10 out of 10 by E.B. Don Franklin Auto
What do you like about our products and services?

Friendly

Report a concern   July 8, 2026 — Rated 10 out of 10 by Marilyn Havenner Don Franklin Ford - Service
What do you like about our products and services?

Your service team members are always friendly and very helpful! Keeping me up-to-date on everything that’s being done or needs to be done for my car.

Report a concern   July 8, 2026 — Rated 10 out of 10 by D.K. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Service was good!

Report a concern   July 7, 2026 — Rated 10 out of 10 by T.J. Don Franklin Glasgow Service Department
What do you like about our products and services?

They were prompt friendly and seemed thorough. Service desk staff were very nice and professional.

Report a concern   July 7, 2026 — Rated 10 out of 10 by R.W. Don Franklin Glasgow Service Department
What do you like about our products and services?

Easy to talk to & very Professional

Report a concern   July 7, 2026 — Rated 10 out of 10 by T.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Service is always on point ; that’s a big deal for me!

Report a concern   July 7, 2026 — Rated 10 out of 10 by B.B. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Our salesman was awsome

Report a concern   July 7, 2026 — Rated 10 out of 10 by Q.H. Don Franklin London Ford - Service
What do you like about our products and services?

The service is quick and everyone is very friendly and helpful.

Report a concern   July 7, 2026 — Rated 10 out of 10 by C.R. Don Franklin Campbellsville Service Department
What do you like about our products and services?

The service was fast

Report a concern   July 7, 2026 — Rated 10 out of 10 by S.L. Don Franklin Campbellsville Service Department
What do you like about our products and services?

The customer service representatives are a pleasure to interact with

Report a concern   July 7, 2026 — Rated 10 out of 10 by B.D. Don Franklin London Ford - Service
What do you like about our products and services?

Good thanks

Report a concern   July 7, 2026 — Rated 10 out of 10 by Sheryl Williams Don Franklin Lexington Nissan - Service
What do you like about our products and services?

My car is always ready when they say it will be and Jennifer is always very friendly and helpful.

Report a concern   July 7, 2026 — Rated 10 out of 10 by Linda Edwards Don Franklin Somerset KIA Service
What do you like about our products and services?

Friendly and helpful sales associates and service associates. Carefully attending to each detail

Report a concern   July 7, 2026 — Rated 10 out of 10 by J.B. Don Franklin Somerset KIA Service
What do you like about our products and services?

All of the employees were welcoming and friendly. We feel that we received quality service.

Report a concern   July 7, 2026 — Rated 10 out of 10 by M.N. Don Franklin London Ford - Service
What do you like about our products and services?

Everyone is so helpful and pleasant and that make a good impression on customers

Report a concern   July 7, 2026 — Rated 10 out of 10 by Eric Randolph Don Franklin Hardin County Ford - Unsold Showroom Visit
What do you like about our products and services?

Dustin was awesome.


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