Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   February 26, 2026 — Rated 10 out of 10 by C.W. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very Organized!
Report a concern   February 26, 2026 — Rated 10 out of 10 by Kathy Bottom Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Customer service. Always nice and polite. Never pushed into anything, advised but never pushed. I’ve been going there for 16 years now. Very professional!

Report a concern   February 26, 2026 — Rated 10 out of 10 by Gil Hicks Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Have always been a ford customer.

Report a concern   February 26, 2026 — Rated 10 out of 10 by J.C. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly staff, high quality work!
Report a concern   February 26, 2026 — Rated 10 out of 10 by D.C. Don Franklin Hardin County Ford Service
What do you like about our products and services?

The team is always nice
Report a concern   February 26, 2026 — Rated 10 out of 10 by A.W. Don Franklin Burkesville Sales
What do you like about our products and services?

Everyone is always so helpful.
Report a concern   February 26, 2026 — Rated 10 out of 10 by Dan Hanchett Don Franklin Lexington GM Service Department
What do you like about our products and services?

Customer service is outstanding.

Report a concern   February 26, 2026 — Rated 10 out of 10 by Patty Belcher Don Franklin Lexington GM Service Department
What do you like about our products and services?

They slart on tomenand ate so friendly

Report a concern   February 26, 2026 — Rated 10 out of 10 by Angie Bennett Don Franklin Campbellsville Service Department
What do you like about our products and services?

You guys always fix my car in one day, which I appreciate. I do also enjoy the concierge service & have rented the SUV before when my vehicle was being worked on. Great service. You guys do all of my oil changes & service & I’m a happy customer!

Report a concern   February 26, 2026 — Rated 10 out of 10 by K.J. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everything

Report a concern   February 26, 2026 — Rated 10 out of 10 by Buddie Brockman Don Franklin Ford - Service
What do you like about our products and services?

Fast and effective

Report a concern   February 26, 2026 — Rated 10 out of 10 by D.P. Don Franklin Ford - Service
What do you like about our products and services?

Your honesty
Report a concern   February 26, 2026 — Rated 10 out of 10 by Ruby Hurd Don Franklin Somerset KIA Sales
What do you like about our products and services?

Very friendly associates. Very helpful. Brian n very well knowledge in what he does.

Report a concern   February 26, 2026 — Rated 10 out of 10 by Rebecca Hundley Don Franklin London Ford - Service
What do you like about our products and services?

The pick up and delivery of my car when I’m working it’s such a big help
Report a concern   February 26, 2026 — Rated 10 out of 10 by Lisa Maples Don Franklin Somerset KIA Service
What do you like about our products and services?

Service was quick and easy. Ty was great!
Report a concern   February 26, 2026 — Rated 10 out of 10 by L.L. Don Franklin Ford - Service
What do you like about our products and services?

Service is quick and efficient.

Report a concern   February 26, 2026 — Rated 10 out of 10 by T.E. Don Franklin Bardstown - Service
What do you like about our products and services?

totally professional and quite helpful
Report a concern   February 26, 2026 — Rated 10 out of 10 by A.M. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

I like Dodge vehicles and the Somerset service center has always found and fixed the issues with my vehicles. Very nice people always helpful and polite

Report a concern   February 26, 2026 — Rated 10 out of 10 by Robert Young Don Franklin Bardstown - Service
What do you like about our products and services?

Everyone is professional courteous.
Services are always complete on time.
Report a concern   February 26, 2026 — Rated 10 out of 10 by J.P. Don Franklin Campbellsville Sales Department
What do you like about our products and services?

Easy to deal with and some of the nicest people you will ever meet.
Report a concern   February 26, 2026 — Rated 10 out of 10 by J.P. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Good honest people that will not pressure you.
Report a concern   February 26, 2026 — Rated 10 out of 10 by Joannie Mills Don Franklin CDJRF Sales Department
What do you like about our products and services?

Great customer service and support

Report a concern   February 26, 2026 — Rated 10 out of 10 by B.B. Don Franklin Monticello Service
What do you like about our products and services?

Take you in on appointment time
Report a concern   February 26, 2026 — Rated 10 out of 10 by P.H. Don Franklin Hardin County Ford Service
What do you like about our products and services?

I liked the fast friendly service. The cost of keeping up maintenance very competitive. Better than most!
Report a concern   February 26, 2026 — Rated 9 out of 10 by R.M. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Friendly help was no wait to be helped had nice waiting room.
Report a concern   February 26, 2026 — Rated 10 out of 10 by Linda Turner Don Franklin Columbia Nissan Service
What do you like about our products and services?

Service is great. Always answer my questions. Even thought I am sure they are not very knowledgeable questions on my part about the workings of these computer driven automobiles. Thank you service guy for your patience. Linda Turner
Report a concern   February 26, 2026 — Rated 10 out of 10 by L.R. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

Friendly and attentive. Katerina has been a jewel

Report a concern   February 26, 2026 — Rated 10 out of 10 by J.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great service good parts and service

Report a concern   February 26, 2026 — Rated 10 out of 10 by James Marcum Jr Don Franklin Campbellsville Service Department
What do you like about our products and services?

Friendly workers

Report a concern   February 26, 2026 — Rated 10 out of 10 by Anthony Jackson Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The way the whole process is set up , the way I was and witnessed those of us receiving services where treated is second to none. Pus the special layout for us while we were waiting as well as the thoughtfulness of courtesy items makes it second to none!!!

Privacy Policy