Customer Testimonials
We LOVE our Kia Carnival!
All of it was great
Jordan was very friendly and professional. I would recommend anyone to Jordan. He will always be my go-to to purchase a vehicle.
Reliable
Have good customer service skills an very kind an helping
Dependable friendly service
Great customer service!
I don’t understand how I get an oil change and tire rotation one time and it’s $110 and then the next time I get the same services it’s $86. Feel like something isn’t right.
See my recent google review for your answer
I like the communication and notifications as well as the professionalism by the staff
Dropped the car off one night and had it back the next day. One point of emphasis though. $560 bill to install a $55 thermostat. I will pay for convenience and needed it here, but keep in mind everyone has limits.
Fast and friendly
Had a issue service manager handle it like a true great manage. Will go back to don franklins
Friendly and prompt service
Good service
Fast.
Sales people are good to work with. Was disappointed in what they offered for my trade since I have bought my last 3 trucks there and my wife just bought her second car there as well.
We can trust the work will be done correctly. The staff is phenomenal! ❤️
Very prompt and courteous.
I had 3 recalls taken care of.
Was satisfied with the outcome and service I received.
Staff are courteous and professional. They are willing to explain and answer questions. Service is quick and get me in and out in a timely manner.
Fair pricing, quick service
My service manager, Alexis always does a great job about keeping in contact and making me aware of anything needed
Friendly and knowledgeable
Staff were excellent! Gentleman came and told me what I needed, showed me the filters I needed replaced prior to performing the work. I was a walkin but did not have to wait long. I will definitely come back for any service I need done. Thank you!
It was great
Once the part came in, they were quick to replace it.
We weren't able to come to an agreement this time but it was still a pleasure to work with Ross. Sorry we couldn't make this one happen..I would definitely try again in the future when Im in the market.
very friendly and helpful. Seems very honest to your word. I tell everyone and sense I bought my van at least 10 people in my family have purchased cars from the Bardstown Group. And i’m not sure how many friends but 3 or 4 for sure. Keep up the great work ❤️
Quick service and great work.