Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   February 27, 2026 — Rated 10 out of 10 by J.B. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Was able to service my vehicle at short notice.

Report a concern   February 27, 2026 — Rated 10 out of 10 by G.T. Don Franklin Somerset KIA Service
What do you like about our products and services?

Appointment handled very quickly. Polite. Front emblem attached at no cost. I provided emblem.
Car washed.

Report a concern   February 27, 2026 — Rated 10 out of 10 by Eric Evans Don Franklin Bardstown - Service
What do you like about our products and services?

Always great service and friendly people!

Report a concern   February 27, 2026 — Rated 9 out of 10 by C.P. Don Franklin Ford - Service
What do you like about our products and services?

They got the job done, kept me informed, didn't take too long to do it, picked up and delivered the vehicle efficiently.

Report a concern   February 27, 2026 — Rated 10 out of 10 by R.B. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Fast and efficient

Report a concern   February 27, 2026 — Rated 9 out of 10 by R.H. Don Franklin Hardin County Ford - Unsold Showroom Visit
What do you like about our products and services?

Was very impressed with our salesman Kuwan…he listened to what we wanted and got us the vehicle we needed! Great customer service

Report a concern   February 27, 2026 — Rated 10 out of 10 by S.W. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Salesman was great. Great service

Report a concern   February 27, 2026 — Rated 10 out of 10 by A.L. Don Franklin Somerset KIA Service
What do you like about our products and services?

Great and fast service

Report a concern   February 27, 2026 — Rated 9 out of 10 by R.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

I have to get my oil changed by Don Franklin or it voids my warranty.

Its a little expensive but I cant mess up my warranty.

Report a concern   February 27, 2026 — Rated 10 out of 10 by J.D. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

I appreciate being able to come in to have service and have it done promptly. Thank you!!

Report a concern   February 27, 2026 — Rated 10 out of 10 by R.B. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Fast! Friendly!

Report a concern   February 27, 2026 — Rated 9 out of 10 by Colleen Benelli Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

It's easy to make a service appointment. Staff are courteous and helpful. I appreciate the snacks while I wait.

Report a concern   February 27, 2026 — Rated 9 out of 10 by R.K. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Good service and communication

Report a concern   February 27, 2026 — Rated 9 out of 10 by G.H. Don Franklin Burkesville Service Department
What do you like about our products and services?

They are #1 in my book

Report a concern   February 27, 2026 — Rated 10 out of 10 by J.D. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Great group of people. They go above and beyond for all the customers.

Report a concern   February 27, 2026 — Rated 9 out of 10 by J.W. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Service was very fast during my last visit. I'm happy with the service.

Report a concern   February 27, 2026 — Rated 10 out of 10 by L.W. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Always helpful and friendly

Report a concern   February 27, 2026 — Rated 10 out of 10 by James Sefcovic Don Franklin Bardstown - Service
What do you like about our products and services?

Jen in service is very good at what she does.

Report a concern   February 27, 2026 — Rated 10 out of 10 by E.M. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Friendly people and good service as well as easy to understand what is done as well as if anything else needs to be done and the cost

Report a concern   February 27, 2026 — Rated 10 out of 10 by P.E. Don Franklin Burkesville Service Department
What do you like about our products and services?

GREAT PEOPLE TO DEAL WITH

Report a concern   February 27, 2026 — Rated 10 out of 10 by M.W. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Courteous, professional and timely service, as it always is.

Report a concern   February 27, 2026 — Rated 10 out of 10 by Scott Flynn Don Franklin Monticello Service
What do you like about our products and services?

Derek did a great job at scheduling my service and had good communication once I got to the dealership. Friendly service great bunch of guys to work with. Got me out in a timely manor

Report a concern   February 27, 2026 — Rated 10 out of 10 by Michael Fryman Don Franklin London Ford - Service
What do you like about our products and services?

They took care of me the best they could under my warranty restrictions.

Report a concern   February 26, 2026 — Rated 10 out of 10 by T.C. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Guarantee, efficient service, knowledgeable technicians. Friendly staff.

Report a concern   February 26, 2026 — Rated 10 out of 10 by J.S. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

The service counter lady was very professional answered all my questions in a way that assured me I was making the right choices.

Report a concern   February 26, 2026 — Rated 10 out of 10 by R.W. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

The dealership kept me informed of what was going on with my vehicle

Report a concern   February 26, 2026 — Rated 10 out of 10 by Jerry Estes Don Franklin Campbellsville Sales Department
What do you like about our products and services?

First class people that put the customer’s needs at the front. Always trying to help and give customers best deals they can and making sure the customer is treated professionally from everyone that works at Don Franklins.

Report a concern   February 26, 2026 — Rated 10 out of 10 by Jeannie Ball Don Franklin Somerset KIA Service
What do you like about our products and services?

The service questions I had was explained in detail.
JBall

Report a concern   February 26, 2026 — Rated 10 out of 10 by R.R. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

We are planning to buy a vehicle. We are looking at the Kia Sportage, Honda and Toyota Rav 4. The personal at Kia were very helpful, respectful and enthusiastic.

Report a concern   February 26, 2026 — Rated 10 out of 10 by C.W. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very Organized!


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