Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   March 12, 2026 — Rated 10 out of 10 by M.A. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

Sale agent was great very knowledge and friendly. The financial aspect was very fast and good Lee was great

Report a concern   March 12, 2026 — Rated 10 out of 10 by J.L. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Ross is a great salesman and lance wade is a pleasure to deal with

Report a concern   March 12, 2026 — Rated 10 out of 10 by A.H. Don Franklin Somerset KIA Service
What do you like about our products and services?

Quality, efficiency, everyone is always friendly

Report a concern   March 12, 2026 — Rated 10 out of 10 by April Nimmo Don Franklin Bardstown - Unsold Showroom Visit
What do you like about our products and services?

Tanner always does a wonderful job.

Report a concern   March 12, 2026 — Rated 10 out of 10 by James Bogacki Don Franklin Hardin County Ford - Unsold Showroom Visit
What do you like about our products and services?

Has a great selection to choose from! They are very polite and will work with you with any needs. Demetrius specifically was a very down to earth person who truly cares about doing right by the customer. Issac is also a fantastic financial rep there. I would recommend recommend Don Franklin 10/10 times. If you or anyone you know needs a car, please dont hesitate to make them your first priority. I promise you won't be disappointed!!

Report a concern   March 12, 2026 — Rated 10 out of 10 by K.T. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Very friendly and quick and efficient

Report a concern   March 12, 2026 — Rated 10 out of 10 by A.M. Don Franklin Corbin Toyota Sales Department
What do you like about our products and services?

Was fast and easy online process. Also the staff at the Corbin Toyota are absolutely fantastic and has A+ customer service skills.

Report a concern   March 12, 2026 — Rated 10 out of 10 by P.N. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Always friendly

Report a concern   March 12, 2026 — Rated 10 out of 10 by J.E. Don Franklin Bardstown - Service
What do you like about our products and services?

Quick and reasonably priced

Report a concern   March 12, 2026 — Rated 10 out of 10 by P.D. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Fast and friendly

Report a concern   March 12, 2026 — Rated 10 out of 10 by D.M. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Best automotive service experience I've ever had.
I would highly recommend.

Report a concern   March 12, 2026 — Rated 10 out of 10 by J.L. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Respect the customer

Report a concern   March 12, 2026 — Rated 10 out of 10 by C.L. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

All the staff are friendly, knowledgeable and professional.

Report a concern   March 12, 2026 — Rated 9 out of 10 by T.R. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Its friendly. Jennifer was very helpful and patient with me.

Report a concern   March 12, 2026 — Rated 10 out of 10 by Glenn Wilson Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Good service

Report a concern   March 12, 2026 — Rated 10 out of 10 by A.W. Don Franklin Glasgow Service Department
What do you like about our products and services?

Fast and friendly

Report a concern   March 12, 2026 — Rated 10 out of 10 by S.M. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Location close to home. Very convenient!

Report a concern   March 12, 2026 — Rated 10 out of 10 by Philip Permenter Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Cost effective.

Report a concern   March 12, 2026 — Rated 10 out of 10 by O.E. Don Franklin Bardstown - Service
What do you like about our products and services?

Service was prompt and efficient and every aspect of service.

Report a concern   March 12, 2026 — Rated 10 out of 10 by S.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Everyone works together to get the job done
They are always ready to help to get you to your work place and back

Report a concern   March 12, 2026 — Rated 10 out of 10 by M.S. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Always friendly & courteous.

Report a concern   March 12, 2026 — Rated 10 out of 10 by J.S. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Kaci always takes such good care of me any time I’ve needed service.

Report a concern   March 12, 2026 — Rated 9 out of 10 by R.P. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Convenient to Lexington so I don't have to drive to Somerset.

Report a concern   March 12, 2026 — Rated 10 out of 10 by Madisyn Wright Don Franklin Russell Springs Service
What do you like about our products and services?

The service was quick and the people were friendly.

Report a concern   March 12, 2026 — Rated 10 out of 10 by C.S. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Product usually in stock and taken care of on day of service

Report a concern   March 12, 2026 — Rated 10 out of 10 by K.Q. Don Franklin London Ford - Service
What do you like about our products and services?

I love how everyone is friendly and honest

Report a concern   March 12, 2026 — Rated 10 out of 10 by L.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Look at my purchased, my 4th Hyundai

Report a concern   March 12, 2026 — Rated 10 out of 10 by Lisa Ellis Don Franklin Lexington Nissan - Service
What do you like about our products and services?

We bought a 2023 Rogue and loved it, brought it in for oil change, no intention of buying a new vehicle but drove out with a 2026 Pathfinder. Absolutely love your vehicles!!

Our salesman was Ransom Griffrey and Ben, the manager, they were so awesome!!

Report a concern   March 12, 2026 — Rated 10 out of 10 by Malea Warden Don Franklin Bardstown - Service
What do you like about our products and services?

The service department was very helpful. And Jen. Did an excellent job

Report a concern   March 12, 2026 — Rated 10 out of 10 by Ryan Talsma Don Franklin Somerset GM Service Department
What do you like about our products and services?

I received incredible service and communication. My service advisor and his team went above and beyond to make sure my truck was taken care of. This was the best customer service I have received from any Chevy store ive been to.


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