Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   December 15, 2025 — Rated 9 out of 10 by J.M. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Friendly service and great warranty

Report a concern   December 15, 2025 — Rated 10 out of 10 by C.B. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Great customer service

Report a concern   December 15, 2025 — Rated 10 out of 10 by E.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

I enjoyed the service I was provided and felt like a priority while my truck was being worked on and after when things didn’t go as planned. Thank you.

Report a concern   December 15, 2025 — Rated 10 out of 10 by Angela Plank Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Ability to get in for an appt. Leanna Martin service advisor is the best.

Report a concern   December 15, 2025 — Rated 10 out of 10 by T.B. Don Franklin Lincoln Elizabethtown Sales Department
What do you like about our products and services?

Great quality

Report a concern   December 15, 2025 — Rated 10 out of 10 by R.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very satisfied with my Nissan Rogue, love the features and the comfort. Service has been excellent

Report a concern   December 15, 2025 — Rated 10 out of 10 by T.J. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

your salesman Ross was very helpful in answering all the questions I needed and was willing to do whatever it took

Report a concern   December 15, 2025 — Rated 10 out of 10 by S.A. Don Franklin KIA Bowling Green Sales
What do you like about our products and services?

The staff is very nice and responsive specially the sales person and sales manager.

Report a concern   December 15, 2025 — Rated 10 out of 10 by Amir Omidy Don Franklin Lexington GM Service Department
What do you like about our products and services?

Service, people, on time, been friendly

Report a concern   December 15, 2025 — Rated 10 out of 10 by W.H. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Best service department around. Best communicators.

Report a concern   December 15, 2025 — Rated 10 out of 10 by Niki Sumner Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Most amazing dealership in every aspect!

Report a concern   December 15, 2025 — Rated 10 out of 10 by K.A. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Excellent customer service! Quality products!

Report a concern   December 15, 2025 — Rated 10 out of 10 by J.D. Don Franklin Glasgow Service Department
What do you like about our products and services?

Quality and friendliness

Report a concern   December 15, 2025 — Rated 9 out of 10 by T.V. Don Franklin Glasgow Service Department
What do you like about our products and services?

Customer service was great!

Report a concern   December 15, 2025 — Rated 10 out of 10 by L.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

You dont have to wait long !

Report a concern   December 15, 2025 — Rated 10 out of 10 by L.S. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Fast

Report a concern   December 15, 2025 — Rated 9 out of 10 by Kathleen Atchley Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

I love my hybrid Hyundai Elantra. It is perfect for me, heated and cooled leather seats,etc. So comfortable annd every safety feature imaginable. I actually get 50 mpg, awesome.

Report a concern   December 15, 2025 — Rated 10 out of 10 by L.R. Don Franklin Glasgow Service Department
What do you like about our products and services?

Good service

Report a concern   December 15, 2025 — Rated 10 out of 10 by James Bentley Don Franklin Somerset KIA Service
What do you like about our products and services?

Great value for the cost. Friendly people and a pleasure to deal with every time I have been there for service.

Report a concern   December 15, 2025 — Rated 10 out of 10 by M.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Ya'll did your job

Report a concern   December 15, 2025 — Rated 10 out of 10 by C.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Great customer service and pretty a quick service experience

Report a concern   December 15, 2025 — Rated 10 out of 10 by M.T. Don Franklin Ford - Service
What do you like about our products and services?

I love to have a nice place to wait and that after my car issue is fixed everything is explained to me

Report a concern   December 15, 2025 — Rated 10 out of 10 by Steve Hartfield Don Franklin Ford - Service
What do you like about our products and services?

I bought a new Silverado in 2023 I think that’s the 5th vehicle I’ve bought from them and they always treat me great

Report a concern   December 15, 2025 — Rated 10 out of 10 by R.H. Don Franklin Bardstown - Service
What do you like about our products and services?

Friendly timely service

Report a concern   December 15, 2025 — Rated 10 out of 10 by L.B. Don Franklin Russell Springs Service
What do you like about our products and services?

They listened they were fast but also reliable they did their job great I would high recommend them

Report a concern   December 15, 2025 — Rated 9 out of 10 by B.B. Don Franklin Ford - Service
What do you like about our products and services?

personable and professional

Report a concern   December 15, 2025 — Rated 10 out of 10 by Celia Lyons Don Franklin Campbellsville Service Department
What do you like about our products and services?

I am always treated with courtesy and respect.

Report a concern   December 15, 2025 — Rated 10 out of 10 by Jason Bartlett Don Franklin London Ford - Service
What do you like about our products and services?

Always able to get me in and out

Report a concern   December 15, 2025 — Rated 9 out of 10 by A.T. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Good professional service

Report a concern   December 15, 2025 — Rated 10 out of 10 by S.M. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Professional, friendly and timely.


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