Customer Testimonials
Good people to work with
Always professional and easy to work with!
Called Dwayne and he scheduled my appointment, service was done in a timely matter and was updated when the work started and when it was finished. Tell Dwayne great job and 100% recommend!
Always very friendly and respectful customer service. Very fast and efficient.
I am very pleased with my service everyone is respectful and pleasant
Friendly associates and quality service!
First of all, I love my Genesis! Secondly, I had an amazing experience with the service department. He was so kind and accommodating. He made sure we knew exactly what was happening and how long it would take. He graciously allowed us a loaner car so we didn't have to sit and wait. After the maintenance, he went over my vehicle diagnostics with me. Overall, I was so pleased with the appointment. I will always recommend your dealership to anyone. Thank you.
Service is done at a timely manner and questions are as given at a timely manner.
I think your hospitality is good but your prices are high.
Great service and timely also!
My salesman Brent McCloud was amazing. He made this process so easy, i wish all car deals went the smooth.
Good service
friendly staff to greet people coming in
During my previous visits for servicing my car, I felt the communication was less than desirable. However, this time around, Dan was terrific! He took his time explaining all the work to be done and even offered a loaner car for my convenience, which I really appreciated.
Well done Dan and thank you!
The staff. They make you feel like the only customer there and take care of you no matter if it ends in a sale.
Top notch!!!! Excellent Customer Service!!!! Curt, Chad and Ed are the best!! Thay are very knowledgeable and always take the time to answer any questions you may have. The new Don Franklin site in Columbia is really nice. Highly recommend.
Toyota is the best, most dependable
They were quick to assess the damage and fixed the problem within a week! Well pleased with the service we received.
Fast and reliable great service team
On time and great service
Professional and fair prices
Well the sales man in russle springs is a stray lied to me multiple times his name was Blake something, I will never do business there! But Kyle young in Somerset actually the whole team there was amazing, honest and didn’t beat around the bush on anything I truly appreciate that! I will definitely do business with him again. Thank you Kyle young!!!
The service department keeps you updated about your vehicle. They are very efficient and timely.
The service department is one of the best that I’ve ever been to, the staff is friendly and very knowledgeable. They set the standard that other service departments should follow.
Knowledgeable personnel. Always kind and friendly. Especially CJ in sales.
Friendly and helpful
Genesis drives smooth and fun to drive. Service department for Genesis Dan is amazing. He takes amazing care of his customers
This was my time at this service center . The staff was courteous and friendly.
Friendly, honest service.
They are friendly & you can text them anytime while car is being serviced to get an update.