Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   October 11, 2025 — Rated 10 out of 10 by D.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Service was excellent. People were friendy

Report a concern   October 11, 2025 — Rated 10 out of 10 by W.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Customer service staff (Chris Revard) has been helpful for the 7 years I’ve had my Rogue serviced here.

Report a concern   October 11, 2025 — Rated 10 out of 10 by J.H. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Efficient service using all Kia products. Little wait time, good seating area. All employees were nice.

Report a concern   October 11, 2025 — Rated 10 out of 10 by Ronald Shearer Don Franklin Lexington GM Service Department
What do you like about our products and services?

Friendle staff and very efficient. Great place to do business.

Report a concern   October 11, 2025 — Rated 10 out of 10 by H.M. Don Franklin Bardstown - Service
What do you like about our products and services?

I had a engine light and the technician fixed it in minimal time.

Report a concern   October 11, 2025 — Rated 10 out of 10 by K.W. Don Franklin Somerset KIA Service
What do you like about our products and services?

They are very prompt on getting the service done

Report a concern   October 11, 2025 — Rated 10 out of 10 by D.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Very prompt. Service done quickly. Recommend highly.

Report a concern   October 11, 2025 — Rated 10 out of 10 by A.B. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Close to home!

Report a concern   October 11, 2025 — Rated 10 out of 10 by G.F.I. Don Franklin Glasgow Service Department
What do you like about our products and services?

Good products, timely service, polite service technicians. Clean, comfortable waiting area.

Report a concern   October 11, 2025 — Rated 10 out of 10 by K.C. Don Franklin Somerset KIA Sales
What do you like about our products and services?

I love the way Chris explained the car to me and helped me figure everything out.

Report a concern   October 10, 2025 — Rated 10 out of 10 by N.N. Don Franklin London Ford - Service
What do you like about our products and services?

Very quick at getting a oil change.

Report a concern   October 10, 2025 — Rated 10 out of 10 by D.R.J. Don Franklin Glasgow Service Department
What do you like about our products and services?

Customer service is awesome

Report a concern   October 10, 2025 — Rated 10 out of 10 by R.S. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Quality product,friendly service.Hyundai corp.
Stands behind their warranty!We have now purchased our 6th vehicle!

Report a concern   October 10, 2025 — Rated 10 out of 10 by K.K. Don Franklin Monticello Service
What do you like about our products and services?

The service clerk Derek was awesome! He went out of his way to take us across the street to shop while my truck was being worked on. Everyone was so friendly! My truck drives better now too! 😊

Report a concern   October 10, 2025 — Rated 10 out of 10 by B.M. Don Franklin London Ford - Service
What do you like about our products and services?

How quickly technician Earl Cornett got my vehicle done.

Report a concern   October 10, 2025 — Rated 10 out of 10 by R.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

I was very impressed with the short time I had to wait. I was on my first cup of coffee when the gentleman informed me that my car had been serviced. Totally professional from start to finish. It is refreshing to do business with people that actually value you as a customer. Service after the sale will keep people coming back.

Report a concern   October 10, 2025 — Rated 10 out of 10 by Dwight Morgan Don Franklin London Ford - Service
What do you like about our products and services?

Trustworthy and use factory Ford parts. Good people to deal with in service and sales.

Report a concern   October 10, 2025 — Rated 10 out of 10 by R.A. Don Franklin Lincoln Elizabethtown Sales Department
What do you like about our products and services?

Great service

Report a concern   October 10, 2025 — Rated 10 out of 10 by R.A. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Great service

Report a concern   October 10, 2025 — Rated 10 out of 10 by T.T. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

They first told me it charge me this but they didn't I appreciate that

Report a concern   October 10, 2025 — Rated 10 out of 10 by J.D. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Get you in. Get you out.

Report a concern   October 10, 2025 — Rated 10 out of 10 by E.L. Don Franklin London Ford - Service
What do you like about our products and services?

I can always get an appointment quickly and trust the service.

Report a concern   October 10, 2025 — Rated 10 out of 10 by Betsy Hogan Don Franklin Campbellsville Service Department
What do you like about our products and services?

Friendly, prompt, good explanations

Report a concern   October 10, 2025 — Rated 10 out of 10 by K.B. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Everything, The products are clean and mechanically sound

Report a concern   October 10, 2025 — Rated 10 out of 10 by Vicki Cordle Don Franklin Somerset KIA Service
What do you like about our products and services?

We were vacationing and they were exceptionally helpful and very nice.
We were in and out with our problem solved in two hours.
Donovan and his crew were amazing and we were able to finish our trip because of all they did.

Report a concern   October 10, 2025 — Rated 10 out of 10 by R.Z. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Friendly

Report a concern   October 10, 2025 — Rated 9 out of 10 by M.D. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Good thorough service, and Hyundais are good cars. We've had 5 or 6 over the years.

Report a concern   October 10, 2025 — Rated 10 out of 10 by M.F. Don Franklin Monticello Service
What do you like about our products and services?

They are sufficient and easy to work with, and they are very friendly

Report a concern   October 10, 2025 — Rated 10 out of 10 by Bob Terrell Don Franklin London Ford - Service
What do you like about our products and services?

Jake Stines and Robbie Brown have always been great to work with, are very professional, and always get my service issues promptly taken care of. Would highly recommend Don Franklin Ford - Lincoln.

Report a concern   October 10, 2025 — Rated 10 out of 10 by Sandra Johnson Don Franklin Russell Springs Service
What do you like about our products and services?

The wait time is great and the service and friendly staff thank you !!


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