Customer Testimonials
Everyone is very nice and takes the time to explain any issues.
I do not like the new scheduling system. I called to make an appointment, spoke with a human who made an appointment for me. She gave me several options but would not give me the option I asked for, without any explanation and fortunately I arrived really early for my 4pm appointment only to find out that if I had not arrived so early I would not have gotten my car serviced that day because the last appointment is at 3:30 on Friday.
Communication is vital when you work with multiple locations. I would have been EXTREMELY upset to have been turned away after that lady refused to schedule me on earlier appointments, then could get my car serviced because she scheduled me on an appointment that did not exist. That needs to get fixed.
Solid cars, good people.
A very friendly staff that does their best to get you in and out! Dawn, from the service department, was exceptional! She has the same great personality every time I’m there.
Very easy group of people to work with. Only wish there was a location closer to Evansville,In.
My fob for my car works great and everyone was super nice
Take care of us like Family!
Awesome people and friendly
Very knowledgeable
Quick and courteous service geared for convenience and always dependable
Everyone work hard to help my need
Good friendly service.
My sales guy and the manager were top notch! They both were very friendly and professional! The manager went the extra mile to earn my business and make me feel like more than just a buyer, I will definitely return to buy my next vehicle there. Thank you Don Franklin sales team!!
Have a friendly staff, nice waiting area.
Products are good in a very friendly atmosphere
I am always treated nice when I go to DonFranklin in Somerset Ky. The car that I bought runs and drives really good. I couldn’t have asked for a better car.
Everything Toyota is the best
Speed
The service lady was very helpful. The team delivered my truck back in a timely manner
I have bought 3 new vehicles from Don Franklin Bardstown. The staff has always been friendly and knowledgeable about my vehicles. They do a wonderful job there.
Very efficient and very quick
Usually very quick. Service person fully explained options and billing.
Service dept
Is pitiful leaving oil caps off , nasty n vehicles. Its dis appointing that u cant have service done there because its such a mess, the sales dept is awesome. Raleigh goes above and beyond
Friendly. Easy to work with. Go the extra mile to make sure the customer is happy.
We really like the GMC products but Catarina whom has been our salesperson for several years now keeps us coming back
Andre is amazing! I would never even think of dealing with anyone else. He and Eric took a very bad situation and made things right for our family! We are so grateful and thankful they came into our lives at this most trying time. Thank you again!
What’s not to like
Great customer service and treated like family.
Like my new truck very pleased with what they did for me making the deal for me
Great customer service!!!
Friendly service and great warranty
Service was completed as promised.