Customer Testimonials
The vehicle is awaiting additional service but so far I'm pleased with the entire process
The people and how quick it was
I always have a great experience with Don Franklin Nissan when servicing our 2019 Nissan Pathfinder. Jennifer, my service advisor, is absolutely great and always has been. She is professional, friendly, helpful, and consistently makes sure I am well taken care of and informed about my vehicle.
This visit, the team completed our oil change, CVT transmission service, brake fluid service, tire rotation and balance, and a thorough multi-point inspection. I appreciate the quality of service and the confidence of knowing our Pathfinder is properly maintained. Jennifer and the service team are a big reason I continue bringing our Pathfinder back to Don Franklin Nissan. I highly recommend them!
Everyone in the Service and Parts department goes above and beyond to be courteous and helpful. I appreciate the courtesy reminders for my appointments, and also the message when it’s finished and ready for pick up. They also go over everything with me, and even let me know what might need attention at the next appointment.
Staff was nice, explanations of work done were very clear.
I love Ron! He's the best.
When I arrived your technician greeted me with a smile and asked how he could help me I showed him the letter I received from Ford over a recall on my F-150 He looked it up on his computer and informed me it showed that there was a second recall He then set me up with a appointment for later on that week I showed up for my appointment and they went right to work on my truck, in less than an hour the work was completed and I was on my way I was very impressed with how professional and helpful your staff made it Thank You
Friendly staff that are neighbors we know and trust. Very good service and do exactly what they tell you they will do.
Devin Boone was amazing getting me the perfect Tahoe I was looking for, the second one I’ve bought from this dealership!
Service was quick
Oil change was fast service people friendly and keep you informed
I have always been treated very respectfully
Very professional
Very professional, neat and clean work area.
Great dealership to work with!
Fast and efficient service
Great service department.
Easy to work with
Vehicles are very clean and service was top notch
. Service department is one of the best in quality and customer service, friendly and appreciative of me as a customer will continue doing business with them
Great deal and very friendly sales and business office
The service department did an outstanding job. I had to cancel my oil change on Monday and they worked me in the next day and got it taken care of within a very short period of time the service writer did outstanding for me.
The customer service guys are top notch The new location in Columbia Ky I has a good sales staff along with a great service department.
The professional of tf the people I deal with
Nathaniel is very professional and polite.
Will definitely be a repeat customer!
It’s easy to make an appointment with you all and it doesn’t take all day to do anything always the help is always courteous and friendly.
Friendly and fast
Fast service and great customer service
You do a professional job, are reasonably priced. Everyone is friendly, helpful, and professional.
Chevy truck Man