Customer Testimonials
Friendly and professional service
Operates well. Very comfortable— especially on long trips! Reliable and all around perfect for me/us.
Services — excellent! Well organized and efficient. Personnel are friendly and helpful. Knowledgeable, too!
Got in an out not a lot of wait and fixed a recall fixed I didn’t know about
Great sales staff.
Your amazing staff really worked hard for me Andrew and Devin great guys tyvm
Everything! People constantly trying to help. Our sales lady Nikki was so nice and easy to deal with. The whole experience was amazing!
The best in the area! By far!
Dodge ram
Easy to do busy with.
Quick service for loyal customers
Professional
The people at Don Franklin Ford in London are what separates that dealership from all others.
Always friendly.
Products are always good in the service is excellent
Clean professional service
Quality service and products.
I appreciate everyone in the service department who not only makes me feel like family but provides me with the best quality and affordable service on my vehicle than any other place I’ve’ve been and I wouldn’t trust anyone else with my service needs.
Larry- was excellent and thorough.
I’ve purchased several vehicle from them and have always gave me good service.
Always friendly.
Excellent service, no long waiting
Quality
Everyone is friendly and willing to help. Plus, they work to get you in and out quickly.
Nice people and was very quick to help
Very good team all around. Knowledgeable, understanding and patient group. Will do whatever it takes to accommodate for their customers
The service center was great and the wait time on my trans service was less time than i thought, great job, very satisfied.
Always a pleasure doing business with Somerset Kia, service is great! The employees seem to enjoy their jobs! They all will go out of their way to find the answers if they don’t have the answer. A pleasant atmosphere!
Speed of service. Quality of service
A nice waiting room and the service is great
Easy to get appt. Nice waiting area and the staff always let you know if everything is good or if they find something that needs attention and how much the cost will be before the do the repair.