Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   September 24, 2026 — Rated 10 out of 10 by A.B. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Friendly atmosphere, informative and fast. Great service!

Report a concern   September 24, 2026 — Rated 10 out of 10 by W.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very knowledgeable and friendly staff.

Report a concern   September 24, 2026 — Rated 10 out of 10 by L.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

Reliable and friendly service!

Report a concern   September 24, 2026 — Rated 10 out of 10 by Becky King Don Franklin Somerset GM Service Department
What do you like about our products and services?

Good service

Report a concern   September 24, 2026 — Rated 10 out of 10 by M.F. Don Franklin Somerset GM Service Department
What do you like about our products and services?

I brought my 2026 Cadillac in for an oil change, tire rotation and an update for a front end camera. I couldn't tell that anyone had been in the car besides me. Anyone who devotes time and expense to maintaining a car's appearance and condition can appreciate that kind of professional service. Thanks everyone in the service dept.

Report a concern   September 24, 2026 — Rated 10 out of 10 by W.T. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Everything. All were nice and professional with their work. Thank You!

Report a concern   September 24, 2026 — Rated 10 out of 10 by D.C. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Quick service and reasonable price

Report a concern   September 24, 2026 — Rated 10 out of 10 by B.E.M. Don Franklin Auto
What do you like about our products and services?

Friendly and courteous service department!

Report a concern   September 24, 2026 — Rated 10 out of 10 by A.M. Don Franklin Somerset KIA Service
What do you like about our products and services?

Don that works in the service departmentat somerset ky Kia is awesome.

Report a concern   September 24, 2026 — Rated 10 out of 10 by C.F. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Professional and great work

Report a concern   September 24, 2026 — Rated 10 out of 10 by A.C. Don Franklin Russell Springs Service
What do you like about our products and services?

all good

Report a concern   September 24, 2026 — Rated 10 out of 10 by Daryl Coe Don Franklin Russell Springs Sales Department
What do you like about our products and services?

Products are number one and service is number one.

Report a concern   September 24, 2026 — Rated 9 out of 10 by E.G. Don Franklin Lexington GM Service Department
What do you like about our products and services?

Everyone was so nice and helpful! Making an appointment was a breeze. On the day of my appointment, I was in and out in a reasonable amount of time.

Report a concern   September 24, 2026 — Rated 10 out of 10 by D.H. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Prompt and rapid service

Report a concern   September 24, 2026 — Rated 10 out of 10 by D.M. Don Franklin London Ford - Service
What do you like about our products and services?

Everything people are amazing

Report a concern   September 24, 2026 — Rated 10 out of 10 by E.S. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Timeliness and explaining what was done. I do not like the cost.

Report a concern   September 24, 2026 — Rated 10 out of 10 by S.B. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The employees are always polite and the wait times are usually as quoted

Report a concern   September 24, 2026 — Rated 10 out of 10 by Donna Redford Don Franklin Somerset KIA Sales
What do you like about our products and services?

The team was excellent! They could do nothing to improve the visit!! Everyone was great at their job and so friendly doing.it! A totally great visit! I’ll def. be back. Thank you Donna redford

Report a concern   September 24, 2026 — Rated 9 out of 10 by V.R. Don Franklin Auto
What do you like about our products and services?

Great manager and service.

Report a concern   September 24, 2026 — Rated 10 out of 10 by Doug Mills Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Just overall great courtesy & service

Report a concern   September 24, 2026 — Rated 10 out of 10 by Jason Fulton Don Franklin Somerset GM Service Department
What do you like about our products and services?

Quick Customer service

Report a concern   September 24, 2026 — Rated 10 out of 10 by Alice Garland Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Great service

Report a concern   September 24, 2026 — Rated 10 out of 10 by W.N. Don Franklin Russell Springs Sales Department
What do you like about our products and services?

customer service was excellent.

Report a concern   September 24, 2026 — Rated 10 out of 10 by S.P. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Fast, friendly and doesn’t force me to do unnecessary work. The price is excellent too. I used to be a DIY car guy, but you guys do it better, quicker and cheaper than what I can do. Keep up the good work.

Report a concern   September 24, 2026 — Rated 10 out of 10 by Colleen Starch Don Franklin Somerset KIA Service
What do you like about our products and services?

Even though I have a Mini Cooper the service department is awesome when I need service on it. Tyler is great with customer support. Everyone is friendly and helpful. They also return calls in a timely manner. Thank you so much!

Report a concern   September 24, 2026 — Rated 10 out of 10 by Wilma Miller Don Franklin London - Unsold Showroom Visit
What do you like about our products and services?

Very good people. Enjoyed working with them

Report a concern   September 24, 2026 — Rated 10 out of 10 by Elizabeth Buckner Don Franklin Lexington GM Service Department
What do you like about our products and services?

Everyone was courteous and professional

Report a concern   September 24, 2026 — Rated 10 out of 10 by C.G. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Prompt service, Keeping me informed and terrific friendly service advisor.

Report a concern   September 24, 2026 — Rated 10 out of 10 by R.H. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

friendly and knowledgeable ... it was a pleasure buying our Sante Fe

Report a concern   September 24, 2026 — Rated 10 out of 10 by C.R. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

Quick turnaround


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