Customer Testimonials
The service department keeps me informed of any potential issues during the service appointment. Service has been timely and efficient.
All employees have been professional and respectful. I know that I may have silly questions about my car, but I have ALWAYS been treated with honesty and consideration.
Entire staff out to help you have a comfortable stay and meet your needs while your car is being worked on and keep you updated on the work progression.
Very friendly and helpful staff!! I love my car!!
The staff are very e knowledgeable and friendly. The new building is very nice and comfortable.
I also appreciate the coupons as they are very helpful when you're on a budget. Thanks again.
Andi was great to deal with and helped with finding a car my wife wanted. She even found a different color at another location and had it drove to Etown for us to look at. We ended up purchasing it! Would definitely recommend Don Franklin in Etown!
great staff and products
Friendly and personable staff. M.J. Carpenter is the best!! He always goes the extra mile.
I think it’s an awesome dealership. Seems like great people are working there willing to help you in anyway they can.
Don Franklin Chevy GMC always does a great job on my routine maintenance.
Oil change was done in a timely fashion.
Paul is the best. He worked with me to get me into i think the best vehicle ever. Service department is awesome as well. And special thanks to the gentleman who took time out in the beginning of a ice storm. Don franklin team thank you so much and I will be sending my family and friends your way
Very helpful and finding the car I wanted with the financing options I wanted
I love our Hyundai Sonata. It has a lot of room and it’s comfortable ride. The starter went out. Hyundai service got right on it. Had it fixed within a day very fast service
Fast and efficient
The manager helped me with a problem with the seal on my brand new car.. I appreciate him taking care of this and ordering it for me ..
They said would let me know when it comes in... they always have clean bathrooms, they have snacks and also wifi .. Thank you
We really like the Hyundai products and the sales and service people ad Don Franklin have always been very helpful and friendly.
Great service staff and advisors. Follow ups and communication is on point.
Fast and friendly service!
Friendly service and responsive to questions and concerns.
Rapid time frame and quality service
Great service!!!! Lew was very helpful super nice!!
Great service
Easy to make a service appointment l, friendly staff, clean surroundings. The service will always go over everything with you, if they find something wrong they inform you prior to making repairs.
Great staff. Buying a car was easy and stress free. Service department is excellent.
The customer service is very good.
Very friendly, efficient and timely service as always an close to home 🙏🙏🙏
Friendly informative service
It was easy fo schedule.
Easy process
Professional and timely service.