Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   December 3, 2025 — Rated 10 out of 10 by Angie Thomas Don Franklin Somerset KIA Service
What do you like about our products and services?

Very well to work with and got my car in quickly. Everyone staff member was exceptional.

Report a concern   December 3, 2025 — Rated 10 out of 10 by S.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

Nice friendly customer service. Kendyll Laws was very good and efficient in getting my rim ordered the very next day. I told her my urgency and she took care of me and got me back on the road very quickly. I would highly recommend her!!!

Report a concern   December 3, 2025 — Rated 10 out of 10 by K.K. Don Franklin London Ford - Service
What do you like about our products and services?

Always quick and friendly service. Always explain what sevices are needed and overall conditions of vehicle. I know next oil change i may need brakes. So I am not blindsided by upcoming needs. Nice to know ahead of time just in case. Super nice staff.

Report a concern   December 3, 2025 — Rated 10 out of 10 by D.S. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

The service reps are great.

Report a concern   December 3, 2025 — Rated 10 out of 10 by R.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

I enjoy the Buick brand

Report a concern   December 3, 2025 — Rated 10 out of 10 by M.R. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly service

Report a concern   December 3, 2025 — Rated 10 out of 10 by K.S. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Customer service is #1

Report a concern   December 3, 2025 — Rated 10 out of 10 by J.I. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Top notch!

Report a concern   December 3, 2025 — Rated 10 out of 10 by P.M. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The service department was excellent
Tony went above and beyond!
Very kind and prompt service

Report a concern   December 3, 2025 — Rated 9 out of 10 by J.W. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Ease of scheduling, and the good ol boys..

Report a concern   December 3, 2025 — Rated 10 out of 10 by D.W. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

The professional cost service that I receive is second to none.

Report a concern   December 3, 2025 — Rated 10 out of 10 by G.K. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Very sufficient!

Report a concern   December 3, 2025 — Rated 10 out of 10 by O.G. Don Franklin London Ford - Service
What do you like about our products and services?

The service Don Franklin provides is top notch. You won’t find better service anywhere!

Report a concern   December 3, 2025 — Rated 10 out of 10 by P.S. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Estimates are given ahead of time and the amount is always close to the estimate on repairs. Alex is professional and returns calls promptly.

Report a concern   December 3, 2025 — Rated 10 out of 10 by T.W. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Had great service and the fellow that checked my in was very helpful. I will always come back to y'all for all my service on my jeep and dodge Daytona pick up. Thank you once again for a great experience

Report a concern   December 3, 2025 — Rated 10 out of 10 by P.D. Don Franklin Somerset GM Service Department
What do you like about our products and services?

In-N-Out in no time and very courteous.

Report a concern   December 3, 2025 — Rated 10 out of 10 by Doug Bray Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The service was fast and very affordable

Report a concern   December 3, 2025 — Rated 10 out of 10 by James Mathews Don Franklin London Ford - Service
What do you like about our products and services?

Great customer service at a reasonable rate. Friendly people in every department that I have worked with.

Report a concern   December 3, 2025 — Rated 10 out of 10 by D.M. Don Franklin Somerset KIA Sales
What do you like about our products and services?

Good service

Report a concern   December 3, 2025 — Rated 10 out of 10 by T.M.J. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very Friendly, Keeps you updated on the status of your vehicle which i really enjoy. They helped me out alot on my car. They was very ackknowable in knowing what was wrong with my car by me explaining to them what it was doing. Excellent Service.

Report a concern   December 3, 2025 — Rated 10 out of 10 by Louis Anderson Don Franklin Somerset GM Service Department
What do you like about our products and services?

I have always gotten superior support from Don Franklin.

Report a concern   December 3, 2025 — Rated 10 out of 10 by R.N. Don Franklin Burkesville Service Department
What do you like about our products and services?

Always quality service with very nice and accommodating service crew.

Report a concern   December 3, 2025 — Rated 10 out of 10 by S.H. Don Franklin Somerset KIA Service
What do you like about our products and services?

On time service, and very quick

Report a concern   December 3, 2025 — Rated 10 out of 10 by S.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

We love our Nissan Murano! Services are very timely & efficient and the staff is super friendly!

Report a concern   December 3, 2025 — Rated 10 out of 10 by S.P. Don Franklin London Ford - Service
What do you like about our products and services?

Scheduling appointments are easy and always convenient for the time I need. Service department and service manager is always top notch!

Report a concern   December 3, 2025 — Rated 10 out of 10 by L.L. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Fast and courteous service

Report a concern   December 3, 2025 — Rated 10 out of 10 by Donnie Reid Don Franklin London Ford - Service
What do you like about our products and services?

I trust the service there. Like the employees at Don Franklin.

Report a concern   December 3, 2025 — Rated 10 out of 10 by R.H. Don Franklin Corbin CDJR Service
What do you like about our products and services?

Treat great the one at the desk was very professional

Report a concern   December 3, 2025 — Rated 10 out of 10 by L.K. Don Franklin Glasgow Service Department
What do you like about our products and services?

That they are friendly and fast . They do what they say they’ll do in a timely manner.

Report a concern   December 3, 2025 — Rated 10 out of 10 by A.C. Don Franklin Somerset KIA Service
What do you like about our products and services?

Services there is great!! Very friendly people


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