Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   August 10, 2026 — Rated 10 out of 10 by K.G. Don Franklin Ford - Service
What do you like about our products and services?

good work. easy to work with.

Report a concern   August 10, 2026 — Rated 10 out of 10 by C.R. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Prompt service, explain the car service very effectively.

Report a concern   August 10, 2026 — Rated 10 out of 10 by W.C. Don Franklin Monticello Service
What do you like about our products and services?

They are great they are very helpful.

Report a concern   August 10, 2026 — Rated 10 out of 10 by T.P. Don Franklin Ford - Service
What do you like about our products and services?

Services were good

Report a concern   August 10, 2026 — Rated 10 out of 10 by L.S.W. Don Franklin Russell Springs Service
What do you like about our products and services?

The service team is always so friendly and helpful

Report a concern   August 10, 2026 — Rated 10 out of 10 by T.F. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Gave me a fair trade in and easy to work with. Only complaint would be your detailing dept. They were cleaning it as I got there, the inside was still full of dirt and sand, then they took it back to clean it again and nothing changed except they cleaned the outside again and finally got the trash out of the truck bed. It took me 3 hours to get the inside clean after 2 attempts by them. Sales team was great though. I believe I worked with Gavin Steele, I would recommend him to anyone, great guy to deal with.

Report a concern   August 10, 2026 — Rated 10 out of 10 by R.M. Don Franklin London Ford - Service
What do you like about our products and services?

Fast friendly service

Report a concern   August 10, 2026 — Rated 10 out of 10 by B.M. Don Franklin Ford - Service
What do you like about our products and services?

We appreciate your attentiveness concerning what we like and listened to our needs, when trading vehicles.
You are always there, ready to help us with any issues we might encounter.
Thank you for your service!

Report a concern   August 10, 2026 — Rated 10 out of 10 by Elizabeth Nalley Don Franklin Campbellsville Service Department
What do you like about our products and services?

Services are fine in a timely manner. The guys at the desk are absolutely wonderful to work with . Very friendly and well mannered . I would give them a 10.

Report a concern   August 10, 2026 — Rated 10 out of 10 by K.W. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Being able to drop off early

Report a concern   August 10, 2026 — Rated 10 out of 10 by G.B. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Always liked the ford automobiles

Report a concern   August 10, 2026 — Rated 10 out of 10 by Kyle Hensley Don Franklin Campbellsville Service Department
What do you like about our products and services?

I have been dealing with Din Franklin Campbellsville service department for several years. Always very thorough and friendly. I have complete trust taking my vehicles to them

Report a concern   August 10, 2026 — Rated 9 out of 10 by Danielle Kinnett Don Franklin Somerset GM Service Department
What do you like about our products and services?

The customer service technicians are so friendly and informative of what service needs to be done.

Report a concern   August 10, 2026 — Rated 10 out of 10 by S.L. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Quick service, friendly and helpful employees,

Report a concern   August 10, 2026 — Rated 10 out of 10 by Patricia Genet Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everything is very efficient from the time you walk in the door and are greeted by a service department representative to the time you pick up your car. Any service that is required is explained to you.

My car was returned to me, newly washed. I continue to be very impressed with Don Franklin-Nissan. Thank you.

Report a concern   August 10, 2026 — Rated 10 out of 10 by C.K. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

The great dependable service

Report a concern   August 10, 2026 — Rated 10 out of 10 by R.W. Don Franklin Campbellsville Service Department
What do you like about our products and services?

quick and prompt

Report a concern   August 10, 2026 — Rated 10 out of 10 by S.S. Don Franklin London Ford - Service
What do you like about our products and services?

Ease of getting an appointment

Report a concern   August 10, 2026 — Rated 10 out of 10 by G.R. Don Franklin Somerset Hyundai Sales
What do you like about our products and services?

Max Watson was upfront about everything and honest about what the payments would be and didn't keep us there all day our visit was very pleasant

Report a concern   August 10, 2026 — Rated 10 out of 10 by L.P. Don Franklin Bardstown - Service
What do you like about our products and services?

I enjoyed the ears of your quick oil change unit. The woman who was there was very kind and welcoming.

Report a concern   August 10, 2026 — Rated 10 out of 10 by J.S. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Great service!

Report a concern   August 10, 2026 — Rated 10 out of 10 by D.B. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Everything is great.

Report a concern   August 10, 2026 — Rated 10 out of 10 by S.W. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Prompt service

Report a concern   August 10, 2026 — Rated 10 out of 10 by S.D. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Quick and friendly service!

Report a concern   August 10, 2026 — Rated 10 out of 10 by Donald Shuffett Don Franklin Campbellsville Service Department
What do you like about our products and services?

Great place to do service. Great employees. Especially the sales department

Report a concern   August 10, 2026 — Rated 10 out of 10 by C.S. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Very professional and very knowledgeable.

Report a concern   August 10, 2026 — Rated 10 out of 10 by Ryan Troxler Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Communication

Report a concern   August 10, 2026 — Rated 10 out of 10 by Melinda Kellogg Don Franklin London Ford - Service
What do you like about our products and services?

Prompt service love getting oil change there. I’ve had my Highlander for 3 years and you guys are the only one who I will let do it. I know how to do it but rather you to do it

Report a concern   August 10, 2026 — Rated 10 out of 10 by A.B. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Prompt, courteous service and friendly staff!

Report a concern   August 10, 2026 — Rated 10 out of 10 by Josh Richardson Don Franklin Bardstown - Service
What do you like about our products and services?

Great Service By Amazing Human Beings Tbat Care!!!


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