Customer Testimonials
Friendly staff. Oil change done in a timely manner.
Friendly service
Friendly staff and great service!
Very reasonable pricing and fast courteous service
Fast and easy
Everyone is so helpful and gets is in and out quickly
Always feels very welcoming when you walk in 😊
Not sure yet. I will check back next year when I am ready to shop. Thanks
Your desk personal are very attentive and listen to the client with professional courtesy 👍
Klyyyggddh
Outstanding service department! Have bought 4 new vehicles there, always had great service after the sale. Most helpful mechanics I've ever seen. Do everything needed and nothing that isn't. Give them all a raise!
Always friendly and informative..
The people I worked with were intelligent, kind, and genuine. Everyone was extremely helpful (Darryl, James, and Marcus were the folks I worked with). No one seemed judge mental or pushy. My ideal car wasn’t locally available and they helped me drive off in a great new car that meets changing professional and personal vehicle needs.
The new text way to keep us informed as to when our appointment is and the progress of the service. Every visit I make I am greeted by helpful, friendly people.
Very easy to work with they understand what you need.
Was able to get a service appointment quickly. Nice waiting area to stay while work was done.
Everyone is friendly and helpful. The products are great
Friendly and seem to go out of the way to help . Thank you all for that
Does a good job
The sales person at Don Franklin Ford in Columbia, Ky did a great job handling our recent purchase. We have purhased two trucks at that location, and dealing with them has always made buying a new vehicle very easy.
I wasn’t happy with the extra wait time
Fast, professional, and courteous employees
Would recommend service department
Quick and friendly service dept.
The honesty of your company! Also I am no technical engineer or anything but whomever worked on my car much have been really sharp
All department staff was very
helpful.
Reliability
Very professional and quick to get things done. Appreciate you guys!
quick and done a great job!
The people in your service department are very kind and helpful about what you need and help you with some on the questions you might want to ask. Most likely, I will buy my next vehicle from there. Thank you.
They keep you informed about your vehicle while you wait and are customer friendly.