Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   May 20, 2026 — Rated 10 out of 10 by Bryan Mcdonald Don Franklin Columbia Nissan Service
What do you like about our products and services?

Easy to get in for services. The job is always done right. The service staff go out of their way to help meet their customers needs.

Report a concern   May 20, 2026 — Rated 9 out of 10 by T.S. Don Franklin CDJRF Sales Department
What do you like about our products and services?

We never bought anything

Services was polite

Report a concern   May 20, 2026 — Rated 10 out of 10 by D.G. Don Franklin CDJRF Sales Department
What do you like about our products and services?

Friendly and try to help first time buyers

Report a concern   May 20, 2026 — Rated 10 out of 10 by Elizabeth Elam Don Franklin Somerset KIA Sales
What do you like about our products and services?

Everything oil changes are fast and very reasonably priced. Buying a new car is always a pleasure when working with Max Watson!!

Report a concern   May 20, 2026 — Rated 10 out of 10 by P.K. Don Franklin Monticello Sales
What do you like about our products and services?

There awesome bunch class act

Report a concern   May 20, 2026 — Rated 10 out of 10 by F.G. Don Franklin Lexington Nissan - Unsold Showroom Visit
What do you like about our products and services?

NA

Report a concern   May 20, 2026 — Rated 10 out of 10 by R.P. Don Franklin Corbin Toyota Sales Department
What do you like about our products and services?

Friendly service, clean inventory.

Report a concern   May 20, 2026 — Rated 10 out of 10 by Lelah Ingram Don Franklin Campbellsville Service Department
What do you like about our products and services?

Always great service with my best interest in mind.

Report a concern   May 20, 2026 — Rated 10 out of 10 by T.B. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

The mechanics and service shop are fantastic.

Report a concern   May 20, 2026 — Rated 10 out of 10 by M.A. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

I have only been there for the first time. I only had a multipoint inspection for a pre-owned vehicle.

Report a concern   May 20, 2026 — Rated 10 out of 10 by Benjamin Vance Don Franklin Somerset GM Service Department
What do you like about our products and services?

Wonderful service department! Fast and always courteous. A good visit every time.

Report a concern   May 20, 2026 — Rated 10 out of 10 by W.L. Don Franklin Somerset KIA Service
What do you like about our products and services?

The service dept is well managed by Don. He actually listens to you and solves your problems.

Report a concern   May 20, 2026 — Rated 9 out of 10 by J.H. Don Franklin Auto
What do you like about our products and services?

Quick and easy car buying process. No excessive dealer fees.

Report a concern   May 20, 2026 — Rated 10 out of 10 by V.A. Don Franklin London Ford - Service
What do you like about our products and services?

Great service very professional, great customer service

Report a concern   May 20, 2026 — Rated 10 out of 10 by B.S. Don Franklin Ford - Service
What do you like about our products and services?

Errrthang

Report a concern   May 20, 2026 — Rated 10 out of 10 by Michael Watkins Don Franklin Monticello Service
What do you like about our products and services?

Everything

Report a concern   May 19, 2026 — Rated 10 out of 10 by Jennifer Filpo Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Tony always helps me and I dont worry so much

Report a concern   May 19, 2026 — Rated 10 out of 10 by K.W. Don Franklin London Ford - Service
What do you like about our products and services?

Friendly staff. They always explain an issues that might come up with the vehicle

Report a concern   May 19, 2026 — Rated 9 out of 10 by James Russell Don Franklin Burkesville Service Department
What do you like about our products and services?

Great team of workers that always will yo help & get the job done

Report a concern   May 19, 2026 — Rated 10 out of 10 by M.S. Don Franklin Hardin County Ford Service
What do you like about our products and services?

Everything is as it should be!!

Report a concern   May 19, 2026 — Rated 10 out of 10 by John Vanover Don Franklin Somerset GM Service Department
What do you like about our products and services?

Always take care of me with great service

Report a concern   May 18, 2026 — Rated 10 out of 10 by Lisa Miracle Don Franklin London Ford - Service
What do you like about our products and services?

Honest and friendly staff.

Report a concern   May 18, 2026 — Rated 10 out of 10 by Buddy Cotton Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

It’s all Excellent

Report a concern   May 18, 2026 — Rated 10 out of 10 by K.T. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

Sales team

Report a concern   May 18, 2026 — Rated 10 out of 10 by L.Y. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

They handled my repair under my extended warranty plan and it went very smooth feom start to finish and they were great to communicate with as well!

Report a concern   May 18, 2026 — Rated 10 out of 10 by B.R. Don Franklin Columbia Ford Sales Department
What do you like about our products and services?

great service

Report a concern   May 18, 2026 — Rated 10 out of 10 by Adam Rainwater Don Franklin Campbellsville Service Department
What do you like about our products and services?

Did a great job repairing my steering box on my Jeep Gladiator. Very happy with the service.

Report a concern   May 18, 2026 — Rated 10 out of 10 by Brenda Wayne Don Franklin Russell Springs Service
What do you like about our products and services?

The guys in service are always extra friendly. I am 68 years old and I drive 75 miles one way to have my car serviced there. They are simply the best.

Report a concern   May 18, 2026 — Rated 10 out of 10 by L.N. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Customer service is always top notch. I am always kept in the loop on what is going on with my vehicle and any issues or concerns are always explained. The staff always go above and beyond.

Report a concern   May 18, 2026 — Rated 10 out of 10 by J.P.R. Don Franklin Ford - Service
What do you like about our products and services?

This location has a great staff! Every time I come in or call everyone is really friendly and helpful.


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