Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   February 20, 2026 — Rated 9 out of 10 by J.P. Don Franklin Lexington GM Sales Department
What do you like about our products and services?

We had a great experience.

Report a concern   February 20, 2026 — Rated 10 out of 10 by Geoffrey Heath Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Dan was great to talk with and very knowledgeable about the Genesis product.
Although no one seems to know about the “trick” when taking your car through a car wash..!!
Report a concern   February 20, 2026 — Rated 10 out of 10 by T.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Always fast friendly service.

Report a concern   February 20, 2026 — Rated 10 out of 10 by L.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

You fix the problem
Report a concern   February 20, 2026 — Rated 10 out of 10 by B.L. Don Franklin Ford - Service
What do you like about our products and services?

Quick friendly, nice waiting area

Report a concern   February 20, 2026 — Rated 10 out of 10 by J.M. Don Franklin Somerset GM- Unsold Showroom Visit
What do you like about our products and services?

The services is great! Love the people there and so friendly!
Report a concern   February 20, 2026 — Rated 10 out of 10 by Freedom Freedom Christian Church Don Franklin London Ford - Service
What do you like about our products and services?

Fast and friendly
Report a concern   February 20, 2026 — Rated 10 out of 10 by R.M. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Friendly people willing to help in any way possible. I will definitely go there again when I have a problem with my vehicle.Mumber number one I’m my way of thinking.
Report a concern   February 20, 2026 — Rated 10 out of 10 by R.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

I always get great service when needed. Always informed if additional repairs seem needed.

Report a concern   February 20, 2026 — Rated 10 out of 10 by Eric England Don Franklin Campbellsville Service Department
What do you like about our products and services?

Friendly stay gets the job done quick

Report a concern   February 20, 2026 — Rated 10 out of 10 by R.A. Don Franklin London Ford - Service
What do you like about our products and services?

Friddly service

Report a concern   February 20, 2026 — Rated 10 out of 10 by S.J. Don Franklin Ford - Service
What do you like about our products and services?

Like the professionalism and feeling that I can trust that you do what you say as repairing and replacing parts. Thank you.

Report a concern   February 20, 2026 — Rated 10 out of 10 by J.P. Don Franklin Somerset GM Service Department
What do you like about our products and services?

Prompt and satisfactory

Report a concern   February 20, 2026 — Rated 10 out of 10 by P.H. Don Franklin Monticello Service
What do you like about our products and services?

When arriving for service they are always polite and fast on getting you in for service and they go over everything that needs to be done to your car.
Report a concern   February 20, 2026 — Rated 10 out of 10 by Lily Sandusky Don Franklin Russell Springs Service
What do you like about our products and services?

The service department staff is friendly, expedient and accommodating.

Report a concern   February 20, 2026 — Rated 10 out of 10 by T.B. Don Franklin Somerset Hyundai Service
What do you like about our products and services?

Really nice cars I love mine
Report a concern   February 20, 2026 — Rated 10 out of 10 by L.B. Don Franklin Bardstown - Service
What do you like about our products and services?

Jen in the service department is always so helpful and friendly. She’s amazing

Report a concern   February 20, 2026 — Rated 10 out of 10 by J.P. Don Franklin Glasgow Service Department
What do you like about our products and services?

Everything went well, I was satisfied no problems!!
Report a concern   February 20, 2026 — Rated 10 out of 10 by Kim Johnson Don Franklin Campbellsville Service Department
What do you like about our products and services?

Very courteous and even though I drive a Ford the GMC dealership gladly services my vehicle
Report a concern   February 20, 2026 — Rated 10 out of 10 by T.R. Don Franklin Campbellsville Service Department
What do you like about our products and services?

They got it done and was very friendly.
Report a concern   February 20, 2026 — Rated 10 out of 10 by Knox Bertram Don Franklin Monticello Service
What do you like about our products and services?

Wonderful salesman Justin Allen went above and beyond to make the purchase of my new Ram 1500 a wonderful experience.

Report a concern   February 20, 2026 — Rated 10 out of 10 by L.A. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Quick, professional and friendly service. I’m always satisfied

Report a concern   February 20, 2026 — Rated 10 out of 10 by L.B. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Provides pick up and drop off for service forcustomers
Report a concern   February 20, 2026 — Rated 10 out of 10 by M.D. Don Franklin Lexington Hyundai - Service
What do you like about our products and services?

Your service department is very efficient. Highly recommend.

I was not happy with the salesman who leased me the car. After the sale he was no help to me at all with issues. Would think twice before leasing or buying another car there I’m sorry to say.

Report a concern   February 20, 2026 — Rated 10 out of 10 by J.C. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

You guys always treat me good.

Report a concern   February 20, 2026 — Rated 10 out of 10 by Martin Upchurch Don Franklin Monticello Service
What do you like about our products and services?

Good service people. Good sales people.
Glad to have the Dealership in Monticello.

Report a concern   February 20, 2026 — Rated 10 out of 10 by S.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Debbie is wonderful and very friendly
Report a concern   February 20, 2026 — Rated 10 out of 10 by Rose Coffey Don Franklin Somerset GM Service Department
What do you like about our products and services?

Kindness, comfortable, and fast service.
Report a concern   February 20, 2026 — Rated 10 out of 10 by Patrick Hannigan Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Awesome service and friendly staff!!
Report a concern   February 20, 2026 — Rated 10 out of 10 by P.H. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Always personal attention from your team.

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