Don Franklin Auto Group
Corporate Headquarters
Columbia
KY 42728
United States

Customer Testimonials

Report a concern   August 12, 2026 — Rated 10 out of 10 by J.C.R. Don Franklin Ford - Service
What do you like about our products and services?

Loved the service and hospitality, they were very nice and welcoming as well.

Report a concern   August 12, 2026 — Rated 10 out of 10 by Kelly Pennington Don Franklin Somerset KIA Sales
What do you like about our products and services?

Everything the sales man was great he knew what he was doing and did everything I ask an overall great experience

Report a concern   August 12, 2026 — Rated 10 out of 10 by D.S. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Great service dept people

Report a concern   August 12, 2026 — Rated 10 out of 10 by C.S. Don Franklin Somerset KIA Service
What do you like about our products and services?

Very efficient and always kind

Report a concern   August 12, 2026 — Rated 10 out of 10 by Charity Davis Don Franklin London Ford - Service
What do you like about our products and services?

My local DF always takes good care of me and my vehicles.

Report a concern   August 12, 2026 — Rated 10 out of 10 by C.N. Don Franklin Hardin County Ford - Unsold Showroom Visit
What do you like about our products and services?

Variety and dependable

Report a concern   August 12, 2026 — Rated 10 out of 10 by Josh Rice Don Franklin Bardstown - Service
What do you like about our products and services?

The service advisor was very professional. She greeted me as soon as I walked in the door. I needed a last-minute oil changed before I went on vacation. The express team was able to get me in quickly. The express tech performed a multi point inspection. To ensure my car was ready for a road trip. Service was fast employees were professional. I definitely would recommend Don Franklins express center to all my family and Business associates. I give the service and express team 10 out of 10.

Report a concern   August 12, 2026 — Rated 10 out of 10 by R.C. Don Franklin Bardstown - Service
What do you like about our products and services?

Friendly service

Report a concern   August 12, 2026 — Rated 10 out of 10 by J.P. Don Franklin Lexington Nissan - Service
What do you like about our products and services?

Everyone is courteous & knowledgeable

Report a concern   August 12, 2026 — Rated 10 out of 10 by Tracy Mills Don Franklin London Ford - Service
What do you like about our products and services?

Friendly service department. Service appointment was very easily obtained.

Report a concern   August 12, 2026 — Rated 10 out of 10 by M.W. Don Franklin Columbia Nissan Service
What do you like about our products and services?

Everyone I have interacted with at DF Nissan in Columbia has been amazing to work with. The service dept are all super respectful and kind. The sales manager and GM are also great to work with. Any time I’m on the lot they greet me and remember who I am and are happy to chat and catch up.

Report a concern   August 12, 2026 — Rated 10 out of 10 by L.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

They were prompt in servicing our vehicle according to our scheduled appointment and very knowledgeable about all questions I had and the service Lady was very friendly and helpful concerning our entire service time that we were there

Report a concern   August 12, 2026 — Rated 10 out of 10 by C.G. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Staff helpful and professional very good environment overall a good experience

Report a concern   August 12, 2026 — Rated 10 out of 10 by Dave Rankin Don Franklin Monticello Service
What do you like about our products and services?

The team was awesome from start to finish. I’ll gladly come back to this store for service and a new car when ready to purchase

Report a concern   August 12, 2026 — Rated 9 out of 10 by John Grundy Don Franklin Campbellsville Service Department
What do you like about our products and services?

You have the latest equipment and can do more than other shops

Report a concern   August 12, 2026 — Rated 10 out of 10 by B.D. Don Franklin Campbellsville Service Department
What do you like about our products and services?

Great business and service just need to work on phone communications system with customers better

Report a concern   August 12, 2026 — Rated 10 out of 10 by L.H. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Always friendly and helpful!!

Report a concern   August 12, 2026 — Rated 10 out of 10 by D.G. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Excellent service dept. Service dept staff are super fantastic and friendly. Big improvement!!

Report a concern   August 12, 2026 — Rated 10 out of 10 by E.H. Don Franklin KIA Bowling Green Service
What do you like about our products and services?

Easy to schedule

Report a concern   August 12, 2026 — Rated 10 out of 10 by Scotty Young Don Franklin Burkesville Service Department
What do you like about our products and services?

Service staff is always friendly and very thorough when explaining stuff about my vehicle. Highly recommend this dealership for all service needs.

Report a concern   August 12, 2026 — Rated 10 out of 10 by M.H. Don Franklin Somerset GM Service Department
What do you like about our products and services?

The service is absolutely great!!

Report a concern   August 12, 2026 — Rated 10 out of 10 by David Hall Handh Properties Management Llc Don Franklin Bardstown - Service
What do you like about our products and services?

Quick and easy.

Report a concern   August 12, 2026 — Rated 10 out of 10 by R.S. Don Franklin Monticello Service
What do you like about our products and services?

They are very curious and caring about your problems. Thanks

Report a concern   August 12, 2026 — Rated 10 out of 10 by Joan Stoehr Don Franklin Somerset KIA Service
What do you like about our products and services?

Everything

Report a concern   August 12, 2026 — Rated 10 out of 10 by L.E. Don Franklin Glasgow Service Department
What do you like about our products and services?

Good service was great

Report a concern   August 12, 2026 — Rated 10 out of 10 by Allison Murdock Don Franklin Monticello Service
What do you like about our products and services?

They are super fast. Super nice and always accommodating.

Report a concern   August 12, 2026 — Rated 10 out of 10 by C.K. Don Franklin Lincoln Elizabethtown Service Department
What do you like about our products and services?

The service is always fast and efficient and the employees are nice.

Report a concern   August 12, 2026 — Rated 10 out of 10 by Lori Price Don Franklin CDJRF Sales Department
What do you like about our products and services?

I am a long time Nissan owner. Love all the vehicles I have had. I always get good attention and service!!

Report a concern   August 11, 2026 — Rated 10 out of 10 by V.G. Don Franklin Corbin Toyota - Service
What do you like about our products and services?

Convenient friendly knowledgeable service

Report a concern   August 11, 2026 — Rated 10 out of 10 by R.C. Don Franklin Somerset Chrysler-Nissan
What do you like about our products and services?

Very efficient in getting the service needed done.


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